Lead Sales Engineer

As a Lead Sales Engineer at Conga, you will be responsible for collaborating with sales teams to understand customer business challenges and presenting tailored solutions. You'll conduct discovery workshops, configure software demonstrations, and build strong relationships with customers to ensure alignment between their needs and our product offerings. Additionally, you'll have the opportunity to engage with various internal teams, enhancing the customer experience throughout the sales cycle.

Conga seeks candidates with at least 6 years of experience in pre-sales engineering for enterprise Quote to Cash or SaaS software applications. A strong understanding of business processes, data interpretation, and excellent relationship-building skills are essential. Familiarity with tools like Salesforce.com and experience in configuring software demonstrations will significantly boost your application.

To excel as a Lead Sales Engineer at Conga, you should possess technical skills related to enterprise applications and a deep understanding of APIs. Strong computer skills, particularly with Salesforce and web presentation tools, are critical. Additionally, being a proactive self-starter with the ability to collaborate effectively with various stakeholders will greatly enhance your impact in this role.

At Conga, our unique culture is built on the Conga Way, which emphasizes collaboration, support, and empowerment. As a Lead Sales Engineer, you'll thrive in an environment where your ideas and efforts are valued, fostering professional growth. Our commitment to diversity and inclusion ensures that all voices are heard, creating a thriving community where talented individuals can excel.

Conga values the contributions of our Lead Sales Engineers and encourages professional development. You have significant career advancement potential based on your performance and contributions to the Presales organization. This role opens doors to higher positions within the technical or sales disciplines as you continue to showcase your skills and make meaningful impacts for our customers.

In your response, highlight specific examples of how you have configured and delivered software demonstrations in previous roles. Discuss the strategies you used to tailor demonstrations to address customer pain points and showcase the value of the product effectively.

Explain your approach to conducting successful discovery workshops. Emphasize your skills in active listening, asking insightful questions, and gathering information effectively to understand the customer’s business processes and pain points.

Discuss your techniques for cultivating strong relationships with clients, such as maintaining open communication, delivering consistent updates, and following up after meetings to ensure their needs are being met. Share examples of successful long-term partnerships you've developed.

Provide a summary of your experience working with SaaS solutions, detailing the specific technologies you've used. Describe how you adapted to the evolving landscape of software solutions, focusing on your ability to demonstrate their value to clients.

Reflect on a specific challenging experience you've faced in a sales scenario. Discuss the obstacles you encountered, the steps you took to address the situation, and the positive outcome that resulted from your efforts.

Share the methods you employ to remain informed about industry trends, such as following relevant blogs, participating in webinars, networking with peers, and engaging with professional platforms that focus on technology and sales. This demonstrates your commitment to continuous learning.

Mention the project management tools you have experience with, such as Trello, Asana, or Jira. Explain how you utilize these tools to streamline your workflow, manage tasks, and maintain organization throughout the sales process.

Discuss the proactive strategies you've developed to enhance the customer experience, such as personalized communication, timely follow-ups, and continuous engagement throughout their lifecycle with the product. Illustrate your ability to anticipate their needs.

Explain your methodology for addressing unique customer needs, such as thoroughly understanding their requirements through detailed discussions and mapping their specific challenges to your solutions. Emphasize flexibility and personalization in your approach.

In your answer, express genuine interest in the company culture, mission, and the chance to work on innovative solutions that matter to customers. Highlight how your skills align with the role and how you can contribute to Conga's success.