Sales Development Representative

As a Sales Development Representative at Conga, your primary responsibility will be to serve as the first line of communication with potential prospects. This includes qualifying leads, educating prospects about our revenue lifecycle management solutions, and building a robust pipeline for sales executives in your defined market. You’ll be expected to leverage your outbound sales experience and skills to drive interest and convert leads into valuable partnerships.

To be considered for the Sales Development Representative role at Conga, you should have a minimum of 12 months of outbound sales experience, specifically in the DACH market. Native-level fluency in German is required, as well as a strong sales instinct and motivation to meet and exceed targets. Additionally, a proactive attitude, excellent time management skills, and collaborative spirit are key qualities we look for in a candidate.

Conga places a strong emphasis on career development, providing numerous opportunities for advancement within the company. Over the past three months, many Sales Development Representatives were promoted internally. We prioritize nurturing talent from within, and our supportive culture is designed to help you grow professionally while thriving in your role.

As a Sales Development Representative at Conga, familiarity with CRM platforms, particularly Salesforce, is crucial. You’ll be using these tools to manage leads, track communications, and analyze sales data. Being tech-savvy will enable you to leverage innovative digital strategies effectively, enhancing your effectiveness in connecting with prospects.

Successful Sales Development Representatives at Conga are those who exhibit a hunter mentality, drive to explore new business opportunities, and great attention to detail. You should be resourceful, proactive in seeking solutions, and collaborative within your team. These qualities, combined with a passion for professional growth and a dedication to contributing to the team’s success, will set you on the path to excel in this role.

When answering this question, focus on specific examples of your previous roles, highlighting the targets you achieved, techniques you used for lead generation, and how you approached cold calling. It's important to convey not just what you sold, but how you built relationships with prospects and navigated challenges in the sales process.

In your response, detail the methods you utilize to determine the suitability of leads based on established criteria. Discuss any frameworks you might apply, the questions you ask to ascertain a lead’s needs, and how you prioritize leads to be handed off to sales executives. Providing a structured approach shows your analytical thinking.

Be prepared to discuss your perspective on rejection, emphasizing resilience and learning. Illustrate how you analyze feedback from unsuccessful pitches and refine your approach. It shows that you understand that rejection is part of the sales journey and can use it as a tool for growth.

This question is your chance to demonstrate your research skills and understanding of Conga's solutions. Talk about how Conga's revenue lifecycle management helps businesses align their processes, and mention any specific features or benefits that you find impressive. Showing enthusiasm for the product will make a positive impression.

Discuss your experience with Salesforce or other CRMs. Highlight specific tasks you've performed using these tools, such as managing leads or tracking sales metrics. Mention any relevant features of these technologies that you find beneficial in streamlining the sales process.

When answering this, outline the objectives, the strategy you implemented, and the results you achieved. Detail the metrics that demonstrate success, what you learned from the experience, and how you would apply those lessons to future campaigns.

Explain your organizational techniques, such as setting up a task management system or utilizing reminders in a CRM tool. Share your methods for prioritizing follow-ups and managing your time effectively across different accounts to ensure that no lead falls through the cracks.

Focus on your personal drivers, whether that be achieving targets, professional development, or the excitement of closing deals. Talk about how these motivators impact your performance, and relate them back to the culture at Conga and how they align with their values.

Discuss your research strategies, including gathering information from various sources such as market reports, networking with professionals in the field, or engaging in continuous learning. Emphasize your openness and adaptability to the complexities of different markets, especially in a diverse role like sales development.

Provide your insights on relationship building, understanding customer needs, and providing solutions rather than just selling a product. Highlight the importance of effective communication, persistence, and strategic thinking as essential qualities for thriving in B2B sales.