Corporate Event AV Technician

As a Corporate Event AV Technician at Convene, your primary responsibilities include providing technical support for audio, video, and lighting equipment during events, troubleshooting AV issues, and ensuring that all technology is operational for client meetings. You will also collaborate with the AV Management Team and property staff to coordinate technology setups and support day-to-day floor operations.

To be considered for the Corporate Event AV Technician role at Convene, you'll need a high school diploma or GED, with a preference for a Bachelor's Degree. Additionally, at least 3 years of experience in AV and IT support is required, alongside a demonstrated knowledge of audiovisual equipment and basic networking principles.

Convene is fully committed to the professional growth of its employees. As a Corporate Event AV Technician, you will have access to continuous professional development support, including opportunities for training, attending industry conferences, and gaining certifications. This commitment helps you stay updated on the latest technology and supports your career advancement in the AV field.

The work environment at Convene is dynamic and inclusive, centered around teamwork and collaboration. As a Corporate Event AV Technician, you’ll work alongside a diverse group of professionals focused on delivering exceptional client experiences in a fast-paced setting. Convene promotes a culture of support and innovation, encouraging every team member to contribute to the company's success.

Convene offers a comprehensive benefits package for its Corporate Event AV Technicians, including health coverage for you and your family, generous paid time off, a 401K plan with matching, professional development support, and opportunities to participate in community impact initiatives. These benefits reflect Congress commitment to employee well-being.

Highlight your familiarity with various types of audio and visual equipment, such as mixers, microphones, projectors, and lighting systems. Provide examples of how you've successfully set up and troubleshot these tools during previous events or job roles.

Discuss your approach to problem-solving under pressure, emphasizing your methodical troubleshooting skills and ability to remain calm. Share an example from your past where you effectively resolved a tech issue during a live event.

Explain your communication style, focusing on listening skills and ensuring you ask the right questions to understand client needs. Share how you build relationships and clarify expectations to ensure successful event execution.

Describe your time management skills and how you assess the urgency and importance of tasks. Give an example of a situation where you successfully juggled multiple responsibilities while maintaining high quality.

Discuss your hands-on experience with troubleshooting AV equipment and any specific technologies you've worked with, highlighting your systematic approach to identifying and resolving issues.

Provide a specific example that illustrates your customer service skills in an AV or event context. Focus on how you managed expectations, handled difficult situations, or exceeded client needs.

Emphasize the value of teamwork and collaboration in delivering a great customer experience. Discuss how building strong relationships with colleagues and clients contributes to the overall success of events.

Share your strategies for staying informed about the latest trends and technologies in the AV industry, whether through online resources, training courses, or attending industry conferences.

Talk about your approach to cultural sensitivity and inclusivity when working with diverse groups of clients, highlighting the importance of understanding and catering to varied needs and expectations.

Articulate your passion for AV technology and hospitality, along with your admiration for Convene’s values and commitment to innovation in the workplace. Connect your career goals and personal alignment with the company’s mission.