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Senior UI/UX Designer (Fully Remote)

Top 3 Reasons To Join Us

  • Competitive Salary
  • 100% Remote
  • Working on the latest tech for the Insurtech Market Leader

About Us

At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone.

  • We are a leading global no-code insurance platform for health, life, and P&C
  • We’re the winner of the Insurtech of the Year in all of Asia and other awards globally
  • We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more
  • We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world
  • We are fully funded and backed by reputable VC funds and strategic institutional investors
  • We have a global presence in Asia, EMEA and the Americas
  • We’ve grown our annualized revenue by over 30x since January 2021
  • We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world

About the Role

At CoverGo, we help insurance companies and banks to make insurance 100% digital, so they can serve their customers better. We build a platform which adapts to their needs as they grow.

Our clients want to be able to change frontend easily without needing to code it and even without being dependent on us. By adding more and more low-code and no-code tools we allow business people to be in charge. Clients are choosing us because we can deploy everywhere and we have a modern tech stack, not a legacy system.

At CoverGo you will solve complex customer problems and deliver solutions that people will talk about. 

What You Will Do

  • Lead the design process from conceptualization to implementation, ensuring high-quality designs and user-centered experiences
  • Collaborate with cross-functional teams to gather requirements, define product vision, and drive design decisions
  • Create wireframes, prototypes, and user flows to communicate design ideas and concepts
  • Conduct user research and usability testing to validate design decisions
  • Listen, observe and understand the pain points and root causes. Know and empathize with every customer thoroughly. Care to help ease the burden of others
  • Propose best long-term solutions and deliver value ASAP.
  • Understand all active flows for every offering, on all interfaces

What We Need

  • Atleast 5+ years experience in UI/UX Design
  • Strong portfolio showcasing your past work and design thinking process
  • History of discovery and ideation and aligning the group around a vision and approach
  • Proven track record of designing completely new experiences and end-to-end features, and working with product teams to ship successful products
  • Excellent communication and collaboration skills
  • Experience leading design projects or teams, with the ability to guide and inspire others
  • Experience in a high growth Agile environment
  • Experience in Figma is required
  • Detail-oriented with a strong sense of aesthetics and attention to detail
  • Understanding of front-end development technologies (HTML, CSS, JavaScript) is a plus
  • Experience in the insurance industry is highly desirable but not mandatory

Why You'll Love Working Here

  • Fully Remote
  • Flexible Leave
  • International Environment
  • Competitive remuneration package
  • Performance Bonus
  • Stock Options after 6 months
  • Company activities and events
  • Learning and development plan

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What You Should Know About Senior UI/UX Designer (Fully Remote), CoverGo

At CoverGo, we are on a mission to revolutionize the insurance industry, and we’re looking for a talented Senior UI/UX Designer to join our fully remote team. As a global leader in no-code insurance platforms, we help insurance companies transition to digital solutions that enhance customer experience. Your main role will be to lead the design process from start to finish, crafting innovative and user-friendly interfaces that prioritize customer needs. You’ll collaborate with cross-functional teams and will have the opportunity to engage in user research and usability testing to drive our product decisions. With at least 5 years of experience in UI/UX design, a strong portfolio, and a proven track record, you’ll play a crucial role in shaping our platform which is designed to empower both clients and users. We thrive on diversity with team members from over 30 nationalities and aim to create a workplace where every voice is heard. You’ll enjoy flexible leave, competitive remuneration, and opportunities for growth as we continue to expand globally. Come help us create solutions that truly make a difference in the insurance world, where your creativity and passion for design can lead to solutions that people love to talk about!

Frequently Asked Questions (FAQs) for Senior UI/UX Designer (Fully Remote) Role at CoverGo
What are the main responsibilities of a Senior UI/UX Designer at CoverGo?

As a Senior UI/UX Designer at CoverGo, you'll lead the entire design process, ensuring high-quality and user-centered experiences. Your responsibilities include collaborating with cross-functional teams to define product vision, creating wireframes and prototypes, conducting user research, and delivering elegant design solutions that solve complex customer problems. You'll also play a role in mentoring junior designers and driving design decisions that impact a global audience.

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What qualifications are needed to become a Senior UI/UX Designer at CoverGo?

To qualify for the Senior UI/UX Designer role at CoverGo, you should have at least 5 years of experience in UI/UX design with a strong portfolio showcasing your work. Experience in leading projects or teams in a high-growth Agile environment is essential, and knowledge of Figma is required. A background in the insurance industry can be beneficial but is not mandatory. Strong communication skills and an eye for detail are critical for this position.

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How does CoverGo foster a supportive work environment for its designers?

CoverGo promotes a supportive work environment for its Senior UI/UX Designers through its fully remote structure, flexible leave policies, and an international culture that values diversity. The company encourages learning and growth, providing opportunities for professional development and collaboration across teams. Regular company activities and events further help team members connect and strengthen their bonds.

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What design tools should a Senior UI/UX Designer be familiar with for CoverGo?

For the Senior UI/UX Designer position at CoverGo, proficiency in Figma is essential as it is our primary design tool. Familiarity with other design and prototyping tools may be beneficial. Additionally, an understanding of front-end development technologies like HTML, CSS, and JavaScript can help you collaborate effectively with developers and enhance the overall design process.

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What can a Senior UI/UX Designer at CoverGo expect in terms of career progression?

A Senior UI/UX Designer at CoverGo can expect exciting career progression opportunities as the company continues to grow. You will gain valuable experience working on innovative projects while collaborating with talented teams globally. There are paths to advance into leadership roles, such as Design Lead or Head of Design. CoverGo also values continuous learning and provides resources for personal and professional development to support your growth.

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Common Interview Questions for Senior UI/UX Designer (Fully Remote)
Can you describe your design process as a Senior UI/UX Designer?

When answering this question, highlight your user-centered design approach. Explain how you gather user requirements, iterate on designs through prototyping and feedback, and validate your decisions with usability testing. Mention specific methodologies or frameworks you employ to ensure a thorough design process.

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How do you handle feedback from stakeholders during the design process?

Emphasize the importance of collaboration and communication. Discuss how you actively listen to stakeholders' feedback, provide insights based on user data, and find a balance between their needs and design best practices. Sharing a specific experience can demonstrate your ability to navigate differing opinions effectively.

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What methods do you use to conduct user research?

Talk about various user research methods you implement, such as surveys, interviews, or usability testing. Highlight how you synthesize findings to inform your design decisions. It can be helpful to provide examples of how user research influenced a successful project in your past experiences.

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Can you give an example of a design challenge you faced and how you overcame it?

Share a specific, relevant example of a design challenge, outlining the problem, your thought process, the steps you took to resolve it, and the final outcome. Demonstrating your problem-solving skills and resilience in the face of challenges is crucial.

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What role does collaboration play in your design process?

Discuss the collaborative nature of design work and how working with cross-functional teams enhances the final product. Share techniques you use to foster communication, like regular sync-ups or design critiques, and how these practices lead to better user experiences.

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How do you approach designing for different user personas?

Explain your method for identifying and understanding user personas. Discuss how you empathize with their unique needs and preferences and create tailored design solutions that address their specific use cases while enhancing overall user experience.

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What is your experience with prototyping tools?

Detail your proficiency with prototyping tools, particularly Figma, and explain how you utilize them to create interactive prototypes that effectively communicate design ideas. Mention any other tools you have experience with and their impact on your design process.

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How do you balance user needs with business goals?

Talk about your approach to balancing user-centered design with strategic business objectives. Discuss how you utilize user research to advocate for user needs while also understanding key business metrics, allowing you to create designs that meet both parties' goals.

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What new design trends or technologies excite you?

Share innovation trends in UI/UX design that fascinate you, whether it is AI-driven design, immersive experiences, or micro-interactions. By demonstrating your passion for design trends, you can convey your commitment to staying updated in the field.

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What is your feedback process post-launch on design projects?

Explain your strategy for collecting and analyzing user feedback after a design has been implemented. Discuss how you plan to iterate on the design based on user activity data and continuous feedback to ensure ongoing improvements and user satisfaction.

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Full-time, remote
DATE POSTED
March 25, 2025

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