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Retail Merchandiser Representative - job 1 of 3

Company Description

CROSSMARK is a leading sales and marketing services company in the consumer goods industry that expertly guides our clients along “The Way to Market” by delivering growth solutions with exceptional service. Our expertise spans the grocery, mass, club, drug, convenience store, and home improvement channels among others, and our solutions bolster our clients’ capabilities for developing best practices, insight analysis, and customer targeting that always hit the mark.

We do this by excelling in four key areas – headquarter selling, retail merchandising, store level marketing, and streamlining trade practices. In business for more than 100 years, CROSSMARK employs more than 20,000 associates worldwide in offices in the U.S., Canada, Mexico, Australia and New Zealand. Headquartered in Plano, Texas, CROSSMARK is a privately owned corporation.

Equal Opportunity Employer

 

Job Description

Schedules tasks on weekly basis to meet execution objectives 

Executes retail merchandising tasks as scheduled 

Performs stores/tasks in efficient/cost effective manner 

Accurately reports all completed retail tasks via the appropriate designated systems on the day the work is performed. 

Communicates effectively with store personnel regarding tasks, sales activities, promotions, and client/sales plan objectives 

Completes required training and certification programs. 

Engage every work day with CROSSMARK’S communication tools for the purpose of accurately planning, reporting, and reviewing work. 

Ability to implement retail schematics and merchandising materials as assigned. 

Flexibility to participate in team scheduled tasks and clients work-withs. 

Dedicated to providing excellent customer service and to develop a professional working relationship with store management, associates and other merchandising companies to effectively meet company and client objectives. 

Insures proper maintenance on all company equipment. 

Follows company policies, procedures, and position responsibilities. 

This role is not expected to exceed more than 25 hours per week, although the company does maintain the discretion to change the role based on the needs of the business and/or the client. 

you will average about 25 hours/ week, working Monday- Friday and some weekend and overnight shifts as well

Qualifications

Must be available Monday through Friday 8 am to 5 pm 


Merchandising and Reset experience is a must


Average hours per week: 20-25(Regular part-time)


Multiple stores; Multitude different products


(Will be expected to travel within 30 miles of the zip code)


Interview type: Phone

Additional Information

>FLEXIBLE HOURS<

Projects are assigned and allowed to make you own schedule.

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CEO of CROSSMARK
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Brian Wynne
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What You Should Know About Retail Merchandiser Representative, CROSSMARK

Are you a people person with a knack for organization and creativity? CROSSMARK is looking for a Retail Merchandiser Representative in Goleta, CA, to join our dynamic team! As a leading sales and marketing services company in the consumer goods industry, we pride ourselves on providing top-notch service to our clients through expert guidance and innovative solutions. In this part-time role, you’ll be responsible for executing merchandising tasks throughout a variety of retail environments to ensure our clients’ products shine on the shelves. You'll be setting schedules on a weekly basis, collaborating with store personnel, and reporting on your completed tasks through our designated platforms. Flexibility is key, as you'll be managing multiple stores and products, with an emphasis on adapting to the tasks at hand. We’re committed to nurturing your growth by providing necessary training and certification programs to ensure you excel. Your dedication to excellent customer service will help you build professional relationships with store management and associates, all while following company policies. We keep things light and enjoyable by allowing you to set your own schedule within the framework of assigned projects, with an average of about 25 hours per week, primarily Monday through Friday. If you have prior merchandising and reset experience and are eager to make an impact, we can’t wait to welcome you to CROSSMARK!

Frequently Asked Questions (FAQs) for Retail Merchandiser Representative Role at CROSSMARK
What are the primary responsibilities of a Retail Merchandiser Representative at CROSSMARK?

A Retail Merchandiser Representative at CROSSMARK primarily schedules and executes retail merchandising tasks efficiently, ensuring alignment with client expectations and sales objectives. They also communicate effectively with store personnel about tasks, promotions, and sales plans, while accurately reporting their work on the day it’s completed.

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What qualifications are needed to apply for the Retail Merchandiser Representative position at CROSSMARK?

To apply for the Retail Merchandiser Representative at CROSSMARK, candidates must have merchandising and reset experience. Availability during the week, particularly Monday through Friday, from 8 am to 5 pm, is essential, and the ability to travel within a 30-mile radius is required.

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How does scheduling work for the Retail Merchandiser Representative role at CROSSMARK?

Scheduling for the Retail Merchandiser Representative role at CROSSMARK is quite flexible! You will average 20-25 hours per week and can craft your own schedule based on assigned projects. The role is designed to accommodate Monday through Friday availability with occasional weekend or overnight shifts.

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What is the work environment like for a Retail Merchandiser Representative at CROSSMARK?

The work environment for a Retail Merchandiser Representative at CROSSMARK is collaborative and dynamic. Representatives engage with various retail settings, work closely with store associates, and have the opportunity to interact with a variety of products and merchandising materials, which keeps the workday interesting!

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Can you tell me more about the training provided for the Retail Merchandiser Representative at CROSSMARK?

CROSSMARK offers required training and certification programs for all Retail Merchandiser Representatives. This ensures that you are well-equipped to execute your tasks effectively and stay updated on best practices, enhancing both your skills and performance in the role.

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Common Interview Questions for Retail Merchandiser Representative
What experiences do you have in merchandising and resets?

When answering this question, focus on specific examples of your previous roles where you implemented merchandising strategies or resets. Highlight any success stories or metrics to demonstrate your impact.

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How do you prioritize tasks in a merchandising role?

Describe your organizational skills and time-management strategies. Emphasize how you assess task urgency, align them with business objectives, and keep communication open with team members to ensure successful execution.

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How do you handle discrepancies in stock or merchandise?

Discuss your problem-solving approach, emphasizing the importance of communication with store management and your ability to adapt quickly to resolve any issues. Providing a systematic way to report and fix discrepancies can be beneficial.

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Can you describe a time you successfully worked with a team to accomplish a goal?

Provide a specific anecdote where your teamwork led to achieving a merchandising target. Highlight roles, responsibilities, and the impact of your collaboration on project success to illustrate your effectiveness as a team player.

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What strategies do you use to build relationships with store personnel?

Talk about proactive communication, demonstrating a positive attitude, and showing appreciation for their help. Describe how you work to understand their needs and perspectives for better collaboration and results.

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How comfortable are you with using technology for reporting and task management?

Explain your familiarity with digital tools and platforms used in merchandising. Share any specific systems you've worked with and how you leverage technology to enhance productivity and reporting accuracy.

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How do you stay organized when managing multiple stores or projects?

Emphasize time management and organizational tools that you utilize to keep track of tasks and deadlines across various locations. Mention any specific apps or methods you employ to streamline your workflow efficiently.

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What motivates you to excel as a Retail Merchandiser Representative?

Discuss your passion for retail and merchandising. Explain how seeing the results of your work—such as increased product visibility—drives your enthusiasm and commitment to providing excellent service.

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Describe a time when you adapted to a change in a merchandising plan.

Share a specific example where you had to quickly shift your approach due to changes in products or client requests. Focus on your flexibility and positive response, along with the successful outcome.

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What do you know about CROSSMARK and its values?

Show your knowledge of CROSSMARK's history, its role in the consumer goods industry, and your alignment with its values like customer service and growth solutions. Share how these resonate with you personally and professionally.

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Our mission is to serve as a valued strategic partner for leading retailers and manufacturers seeking outstanding people, process and technology solutions.

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DATE POSTED
March 28, 2025

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