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Director of Capacity Planning & Efficiency

Crusoe is building the World’s Favorite AI-first Cloud infrastructure company. We’re pioneering vertically integrated,  purpose-built AI infrastructure solutions trusted by Fortune 500 companies to power their most advanced AI applications. Crusoe is redefining AI cloud infrastructure, with a mission to align the future of computing with the future of the climate. Our AI platform is recognized as the "gold standard" for reliability and performance. Our data centers are optimized for AI workloads and are powered by clean, renewable energy.

Be part of the AI revolution with sustainable technology at Crusoe. Here, you'll drive meaningful innovation, make a tangible impact, and join a team that’s setting the pace for responsible, transformative cloud infrastructure.

About the Role:

The Capacity Planning & Efficiency team at Crusoe focuses on performance, capacity planning and optimization at the intersection of all Crusoe products and services, and all physical infrastructure across Compute, Network and Storage. This team partners very closely with the Data Center Design and planning team which focuses on the overall site, space and power capacity planning and optimization. As the Director of Capacity Planning and Efficiency, you will lead a talented team responsible for creating and optimizing global and regional capacity plans at various altitudes to balance service, infrastructure, financial, and business constraints.

This role will be uniquely positioned to optimize these capacity plans and scalably manage exceptions at the most strategic levels with company level impact and support Crusoe’s mission to align the future of computing with the future of the climate.

In this role, you’ll collaborate across several teams in the company, with the opportunity to work with a variety of engineering and business teams to power the rapid growth of Crusoe’s AI Cloud. This role will help to ensure optimal operation of our infrastructure from a cost and technology perspective, across our servers, GPUs and cutting edge AI technology including Managed services, etc. Help build one of the largest fleets, powering the world’s favorite AI-First cloud!

Your contributions will directly shape Crusoe’s ability to effectively plan, optimize and expand its cloud capabilities that align with our commitment to efficiency and sustainability.

A Day In The Life:

  • Own capacity planning for all Crusoe products and services and plans for how to scale infrastructure resources across compute, network and storage most efficiently.

  • Develop and analyze business and technical data and scenarios to drive the highest levels of executive decision making around infrastructure and Crusoe products and services.

  • Define End To End capacity planning processes, methodologies, and data to deliver an executable and optimized Capacity Plan.

  • Proactively identify and build plans and solutions for capacity-related issues and address them.

  • Understand all demand sources and trends to come up with forecasts and analyze forecast changes and trends to develop and manage strategic deployment plans.

  • Partner with product and GTM/Sales teams on the demand signals, upcoming requirements to plan and find the most optimal ways to scale our infrastructure and place our services.

  • Partner across the engineering technical landscape to optimize at the intersection of hardware, infrastructure, and software. Work closely with software service owners, SRE, Server Hardware Systems Engineering, Server Supply Chain, Network Engineering, Data Center Design, Operations, management and Planning teams to find the most optimal ways to scale our infrastructure and place our services.

  • Partner with Finance to balance cost efficiency with technical and product considerations.

  • Work cross-functionally to define problem statements, collect data, build analytical models and make recommendations to drive change and optimization at the most strategic levels.

  • Define improvements to planning efficiency and quality, partner with software engineers to implement them.

  • Drive the requirements and development of capacity dashboards to monitor and proactively manage capacity shifts.

  • Analyzing customer usage, revenue trends and financial reporting analysis and contributing to budget planning and capacity impact.

  • Working across various functional groups to gather required data and parameters, mining large volumes of data and ensuring the data is accurate and accessible, creating models to drive capital and operational efficiencies.

  • Demonstrated ability to lead Capacity planning and efficiency teams and manage complex projects with a focus on quality and timely delivery.

  • Exceptional problem-solving skills and a data-driven approach to decision-making.

  • Excellent communication, presentation and collaboration abilities to work effectively with internal and external stakeholders.

  • A Bachelor’s or Master’s degree in Mathematics, Computer Engineering, Computer Science, Operations Research, Data Science or a related field, or equivalent professional experience.

You Will Thrive In This Role If You Have:

  • Analyzing customer usage, revenue trends and financial reporting analysis and contributing to budget planning and capacity impact.

  • Working across various functional groups to gather required data and parameters, mining large volumes of data and ensuring the data is accurate and accessible, creating models to drive capital and operational efficiencies.

  • Demonstrated ability to lead Capacity planning and efficiency teams and manage complex projects with a focus on quality and timely delivery.

  • Exceptional problem-solving skills and a data-driven approach to decision-making.

  • Excellent communication, presentation and collaboration abilities to work effectively with internal and external stakeholders.

  • A Bachelor’s or Master’s degree in Mathematics, Computer Engineering, Computer Science, Operations Research, Data Science or a related field, or equivalent professional experience.

Benefits:

  • Hybrid work schedule

  • Industry competitive pay

  • Restricted Stock Units in a fast growing, well-funded technology company

  • Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents

  • Employer contributions to HSA accounts 

  • Paid Parental Leave 

  • Paid life insurance, short-term and long-term disability 

  • Teladoc 

  • 401(k) with a 100% match up to 4% of salary

  • Generous paid time off and holiday schedule

  • Cell phone reimbursement

  • Tuition reimbursement

  • Subscription to the Calm app

  • MetLife Legal

  • Company paid commuter benefit; $50 per pay period

Compensation Range

Compensation will be paid in the range of $300,000 - $330,000. Restricted Stock Units are included in all offers. Compensation to be determined by the applicants knowledge, education, and abilities, as well as internal equity and alignment with market data.

Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.

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CEO of Crusoe
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Chase Lochmiller
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Average salary estimate

$315000 / YEARLY (est.)
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$300000K
$330000K

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What You Should Know About Director of Capacity Planning & Efficiency, Crusoe

At Crusoe, we’re on an exhilarating mission to build the world's favorite AI-first cloud infrastructure. As the Director of Capacity Planning & Efficiency located in San Francisco, you’ll play a pivotal role in shaping our innovative landscape as we redefine AI cloud solutions. We’re all about creating purpose-built infrastructure that resonates with the needs of Fortune 500 companies while committing to sustainable technology solutions. In this role, you'll lead a talented team focused on optimizing our performance and capacity plans supporting every aspect of our operations from Compute to Network and Storage. You’ll be collaborating with cross-functional teams to power Crusoe’s rapid growth, ensuring our data centers are operating at peak efficiency while remaining committed to using clean, renewable energy. Daily, you’ll dive deep into capacity-related challenges, analyzing trends, and making data-driven recommendations that will have a tangible impact on our operations. Your analytical prowess will not only help us deploy necessary resources wisely but also ensure we strike that perfect balance between cost-effectiveness and cutting-edge technology. You’ll be at the forefront of driving improvements in our planning processes, working closely with finance teams to maintain fiscal health while supporting our ambitious scaling goals. Join us at Crusoe, where your expertise will help chart the future of cloud infrastructure in synergy with our climate-focused mission.

Frequently Asked Questions (FAQs) for Director of Capacity Planning & Efficiency Role at Crusoe
What are the primary responsibilities of the Director of Capacity Planning & Efficiency at Crusoe?

The Director of Capacity Planning & Efficiency at Crusoe is responsible for overseeing the capacity planning processes for all products and services. This includes identifying demand sources, optimizing infrastructure resources, and collaborating with various teams to ensure effective scaling and execution of capacity plans.

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What qualifications are needed to become the Director of Capacity Planning & Efficiency at Crusoe?

To qualify for the role of Director of Capacity Planning & Efficiency at Crusoe, candidates typically need a Bachelor’s or Master’s degree in Mathematics, Computer Engineering, Computer Science, Operations Research, Data Science, or related fields. Additionally, extensive experience in leading capacity planning teams and managing complex projects is essential.

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How does the Director of Capacity Planning & Efficiency impact Crusoe's AI cloud operations?

The Director of Capacity Planning & Efficiency significantly impacts Crusoe's AI cloud operations by optimizing capacity plans that align with company goals. Their role is vital in managing growth, reducing costs, and ensuring sustainable technology practices are followed while meeting the demand for AI workloads.

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What skills are essential for the Director of Capacity Planning & Efficiency at Crusoe?

Essential skills for the Director of Capacity Planning & Efficiency include exceptional problem-solving abilities, a strong data-driven decision-making approach, and excellent communication and collaboration skills. These competencies are crucial for leading teams and liaising with different stakeholders effectively.

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What benefits does Crusoe offer for the Director of Capacity Planning & Efficiency role?

Crusoe offers a comprehensive benefits package for the Director of Capacity Planning & Efficiency role, including competitive pay, health insurance options, paid parental leave, cell phone reimbursement, and a generous 401(k) plan. Additionally, employees receive restricted stock options and opportunities for professional growth.

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Common Interview Questions for Director of Capacity Planning & Efficiency
Can you describe your experience with capacity planning and optimization?

When answering this question, share specific examples of how you've managed capacity planning in previous roles. Highlight the methodologies you used, the tools you implemented, and the impact your strategies had on the organization.

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How do you stay updated with the latest trends in cloud infrastructure?

Discuss the resources you utilize to stay informed, such as industry publications, webinars, and networking with peers. Explain why staying updated is important, especially for a role focused on efficiency in cloud operations.

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What metrics do you consider most critical in evaluating capacity plans?

Provide insights into key performance indicators (KPIs) you focus on, such as utilization rates, cost-per-resource, and response times. Explain how these metrics guide decision-making and resources allocation.

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How would you identify and address potential capacity issues?

Illustrate your approach to identifying capacity concerns by discussing analytical techniques and tools you use to forecast demand. Then outline your plan for addressing these issues proactively.

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Can you give an example of how you've collaborated with cross-functional teams in the past?

Share a specific project where collaboration was essential for success. Highlight how working with different teams led to innovative solutions and improved results.

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What challenges do you foresee in the role of Director of Capacity Planning & Efficiency at Crusoe?

Identify potential challenges such as balancing growth with sustainability or managing complex data sets. Then, suggest how you would approach these challenges positively and effectively.

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What tools and technologies are you proficient in for capacity management?

Discuss specific tools you have experience with, such as data analysis software or cloud management platforms. Explain how these tools have assisted you in previous roles concerning capacity planning.

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How would you approach financial considerations in capacity planning?

Talk about your understanding of balancing cost efficiency with operational requirements. Provide examples of how you've successfully achieved this balance in previous positions.

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What is your strategy for continuous improvement in capacity planning processes?

Share your philosophy on continuous improvement and provide examples of practices you've introduced in past roles. Emphasize the importance of analysis and adaptation in the evolving tech landscape.

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Why do you want to work with Crusoe as the Director of Capacity Planning & Efficiency?

Express genuine enthusiasm for Crusoe’s mission and values. Highlight how your expertise aligns with the company's goals and how you’re eager to contribute to their innovative, climate-focused initiatives.

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We’re on a mission to align the future of computation with the future of the climate.

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Full-time, hybrid
DATE POSTED
February 3, 2025

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