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Coffee Sales Specialist

About Quench

Quench’s purpose is to impact people’s lives and improve the earth by helping to eliminate the 500 million plastic bottles consumed each year.  We play a front-line role in the battle against single-use plastic water bottles by delivering on-demand filtered water solutions to more than 120,000 healthy and environmentally conscious customers across North America. Quench bottle-free water coolers, ice machines, sparkling water dispensers and coffee brewers purify the existing water supply, providing an endless supply of clean water and water-based beverages for a fixed monthly fee, typically under a long term bundled service and rental subscription agreement.  Quench has grown from a small regional company to an international leader that had a successful NYSE public offering in 2016 and is now a strategic company owned by private equity backed Culligan.  Headquartered in King of Prussia, PA, Quench has more than 1,200 team members operating out of more than 90 locations across North America and Puerto Rico. For more information visit www.quenchwater.com.  


About Culligan

Founded by Emmett Culligan in 1936, Culligan is a world leader in delivering superior water solutions that will make a real difference in improving the health and wellness of consumers. The company offers some of the most technologically advanced, state-of-the-art water filtration and treatment products. These products include water softeners, drinking water systems, whole-house systems and solution for businesses. Culligan's network of franchise dealers is the largest in the world, with over 900 dealers in 90 countries. Many of Culligan dealers have valuable equity in their local communities as multigenerational family owners of their franchises. For more information visit www.culligan.com


Values: 5Cs

Culligan as One

Customers come first

Commitment to Innovation

Courage to do what's right

Consistently deliver exceptional results


Position Overview:

 

 Quench is currently seeking a highly motivated and ambitious Coffee Sales Specialist to drive new coffee placements and therefore coffee consumable revenue growth. This position will be in the Indianapolis market focusing on cross-selling our variety of brewer options to our existing water and ice customers.


Key Responsibilities
  • Quickly master the nuances of our coffee product and program offering
  • Proactively engage existing customers via email or phone to introduce and promote our coffee brewers. Through this, build relationships, understand customer needs, and identify the right product to support their team.
  • Achieve and exceed monthly sales targets, ensuring high-volume closures.
  • Provide feedback to the team on customer preferences, market trends, and areas for improvement.


Qualifications
  • Self-starter with a go-getter attitude, eager to jump into a new role and create value.
  • Excellent communication and relationship-building skills.
  • Resilient and adaptable, able to navigate challenges and rejections with a positive mindset.
  • Proven sales experience, preferably in a remote setting.
  • Ability to work independently, manage time effectively, and meet deadlines.
  • Passion for coffee is a plus!
  • Empathetic listener, understanding customer needs and concerns.
  • Goal-oriented with a personal drive to exceed targets and shape new benchmarks in this new-to-Quench role.
  • If you're hungry to make a tangible impact, have a knack for closing deals, and want to be a key player in our coffee journey, apply today!


Highlights
  • Base salary plus uncapped monthly commissions
  • OTE: Year 1: $70-90k, Year 2: $90-110k
  • Fully remote!!


Benefits
  • Medical, Dental, Vision which start day one
  • 401(k) match of 50% up to 6%
  • 15 days PTO and 10 paid Holidays


Quench offers salary, commission,  benefits, and incentive awards. We are proud to be an Equal Opportunity Employer. Quench provides equal opportunity in all of our employment practices to all qualified employees and applicants without regard to sex, sexual orientation, race, color, religion, gender, national origin, ethnicity, age, disability, marital or family status, pregnancy, military status, veteran status, genetic information or any other category protected by federal, state and local laws. This policy applies to all aspects of the employment relationship, including recruitment, hiring, compensation, promotion, transfer, disciplinary action, layoff, return from layoff, benefits, training, social and recreational programs. All such employment decisions will be made without unlawfully discriminating on any prohibited basis.


Applicants

Beware of fake job offers falsely claiming affiliation with our company.


  • We never request banking details or other personally identifiable information during interviews.

  • Our recruiters will never ask prospective employees for payment to apply for a position or as a condition of employment.

  • Official emails are from our domain. Our approved emails will come from @quenchwater.com.



Verify offers through our official HR channels to safeguard your privacy and security. If you have any questions or suspicions regarding the authenticity of any job posting or communication allegedly by or on behalf of Quench, please contact us immediately at jobs@quenchwater.com.


Equal Opportunity Employer:


We are committed to fostering an inclusive workplace and hiring employees without discrimination based on race, color, religion, gender, disability, age, or other factors prohibited by law.


Quench is an Equal Opportunity Employer.

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What You Should Know About Coffee Sales Specialist, Culligan Quench

Join Quench as a Coffee Sales Specialist and become a vital part of a company that is truly making a difference! At Quench, we are dedicated to improving people’s lives and protecting our planet by tackling the challenge of single-use plastic bottles. As our Coffee Sales Specialist, you will play an essential role in driving revenue growth through the placement of our state-of-the-art coffee brewers, specifically in the Indianapolis market. You’ll get to connect with our existing water and ice customers, helping them discover the perfect coffee solutions tailored to their unique needs. With a fast-paced environment and the chance to exceed monthly sales targets, this is an exciting opportunity for motivated individuals eager to shape our new coffee journey. Proactive engagement through calls and emails will be key, as you build relationships and understand customer preferences. If you thrive on challenges and have a passion for coffee, this role is designed for you! Enjoy the flexibility of working remotely while earning a competitive base salary plus uncapped commissions. Here’s your chance to be part of something larger at Quench, where we are united by our commitment to customer satisfaction and innovative water solutions. Join us in our mission, and take the next step in your sales career!

Frequently Asked Questions (FAQs) for Coffee Sales Specialist Role at Culligan Quench
What are the main responsibilities of the Coffee Sales Specialist at Quench?

The Coffee Sales Specialist at Quench is responsible for driving new coffee placements and revenue growth. This includes mastering our coffee product offerings, proactively engaging existing customers to promote our coffee brewers, achieving sales targets, and providing feedback on customer preferences and market trends. The role involves building strong customer relationships and ensuring that each client receives tailored solutions that meet their needs.

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What qualifications are required for the Coffee Sales Specialist position at Quench?

To be successful as a Coffee Sales Specialist at Quench, candidates should be self-starters with a go-getter attitude and excellent communication skills. Proven sales experience, preferably in a remote setting, is crucial, as is the ability to work independently and manage time effectively. A passion for coffee can enhance performance in this role, along with strong relationship-building abilities and resilience in the face of challenges.

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How can the Coffee Sales Specialist contribute to Quench’s mission?

As a Coffee Sales Specialist at Quench, you will contribute directly to our mission by promoting environmentally friendly coffee solutions to our customers. By helping businesses transition to our sustainable coffee brewers, you’ll be part of a larger impact on reducing single-use plastic consumption and improving overall corporate sustainability practices, aligning perfectly with Quench's dedication to enhancing health and wellness.

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Is the Coffee Sales Specialist position at Quench remote or on-site?

Yes, the Coffee Sales Specialist position at Quench is fully remote! This provides an excellent opportunity for individuals who thrive in a flexible work environment while actively engaging with customers across the Indianapolis market. Enjoy the freedom of working from home while achieving sales goals and contributing to Quench's growth.

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What kind of benefits does Quench offer for the Coffee Sales Specialist role?

Quench offers a competitive benefits package for the Coffee Sales Specialist role, including medical, dental, and vision coverage starting on day one. Additionally, employees can enjoy a 401(k) plan with a 50% match up to 6%, generous paid time off including 15 days of PTO and 10 paid holidays, as well as the excitement of earning uncapped monthly commissions on top of a base salary.

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Common Interview Questions for Coffee Sales Specialist
What strategies will you use to engage existing customers for coffee placement?

A successful answer would highlight a proactive approach, such as developing a robust outreach strategy through personalized emails and follow-up phone calls, leveraging customer data to target specific needs, and maintaining open communication to build long-lasting relationships. Mentioning how previous experiences helped build rapport through listening and understanding customer feedback can strengthen your response.

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How do you handle rejection in a sales environment?

In answering this question, it's important to convey resilience and a positive mindset. Discuss a specific example where you faced rejection, how you took it as a learning opportunity, and the adjustments you made to improve your sales approach. Emphasize that every 'no' gets you closer to a 'yes' and that persistence is key in sales.

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Can you describe your experience with sales targets and meeting them?

Detailing your past sales experience and providing specific metrics can greatly enhance your answer. Talk about how you consistently met or exceeded targets by leveraging customer insights or adapting your sales approach based on performance data. If applicable, share stories that demonstrate your ability to drive results even under pressure.

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What do you know about Quench and its coffee solutions?

Show your research on Quench by discussing its commitment to sustainability and the implications of its coffee products in reducing plastic waste. Mention the health and wellness benefits their coffee solutions provide to customers and express your excitement about promoting these products. Demonstrating knowledge about Quench's history and values can reflect your genuine interest in the role.

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How do you prioritize tasks when managing multiple prospects?

A structured approach can highlight your organizational skills. You can explain how you categorize prospects based on factors like potential revenue, urgency, and relationship status. Discuss using tools for tracking interactions and setting reminders, as well as the importance of flexibility in adapting priorities as needed to meet clients' demands.

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Why do you want to join Quench as a Coffee Sales Specialist?

To answer this, you should connect your personal values and career goals with Quench's mission and culture. Discuss your passion for sustainable practices and how you believe your sales skills can contribute to growth at Quench. Show enthusiasm about working for a company that prioritizes customers and innovative solutions.

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What is your understanding of the coffee market trends?

Demonstrate your insight into current coffee market trends, such as the rise in specialty coffee, the demand for sustainable sourcing, and the growth of remote work impacting coffee consumption patterns. Discuss how these trends can guide your sales strategy and your ability to adapt Quench's offerings to meet evolving customer tastes and preferences.

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Describe a successful sales strategy you've implemented in the past.

Offer a clear example where you crafted a unique sales strategy based on market research or customer feedback. Detail the implementation process, the metrics used to measure success, and the outcome of that strategy, including any increased sales results. Highlight your critical thinking and creativity in overcoming challenges.

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How do you ensure customer satisfaction in a sales role?

Here, you can describe your method for maintaining open channels of communication before, during, and after the sales process. Discuss the importance of empathy, actively listening to customer needs, and following up to address any concerns. Providing examples of how you handled feedback can enhance your answer.

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What makes you a good fit for the Coffee Sales Specialist role at Quench?

To convey your fit, outline your relevant sales experience, your passion for coffee, and how your values align with Quench's mission. Focus on your skills in communication, relationship building, and your drive to exceed targets. Reflecting on how your past experiences prepare you for this specific role can strengthen your response.

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Quench USA, Inc. founded in 2008 and headquartered in King of Prussia, Pennsylvania, provides water as a service solutions by designing, manufacturing, installing, leasing, and servicing filtered water coolers. The company products include water c...

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DATE POSTED
March 14, 2025

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