Senior Systems Administrator

As a Senior Systems Administrator at Dandy, you'll be responsible for maintaining the reliability of our manufacturing IT infrastructure, assisting in the installation and configuration of hardware and software, troubleshooting technical issues, and managing user accounts. Your role is essential for ensuring our systems run efficiently and effectively.

To apply for the Senior Systems Administrator position at Dandy, you should have 5-10 years of professional IT experience, knowledge of network protocols like TCP/IP and DNS, and familiarity with Microsoft Windows Server. Having certifications like CompTIA A+ or experience with cloud platforms such as AWS will give you an edge in the selection process.

No, previous experience in the dental industry is not required for the Senior Systems Administrator role at Dandy. However, a genuine interest in leveraging technology to improve dental practices will be beneficial, and you will be part of a mission dedicated to transforming this field.

At Dandy, you can expect a fast-paced and dynamic work environment. We prioritize innovation and adaptability, which means you’ll be constantly engaging with new challenges and opportunities for professional growth. Our team values collaboration and open communication, creating a supportive atmosphere.

Dandy offers a comprehensive and inclusive benefits package for employees in the Senior Systems Administrator role, including healthcare, dental coverage, mental health support, a 401(k) plan, paid time off, and parental planning benefits. We are committed to supporting our team members' well-being and work-life balance.

When answering this question, focus on specific protocols you have experience with, such as TCP/IP, DNS, and VLANs. Discuss how you have implemented, maintained, or troubleshot these protocols in previous roles, providing examples to showcase your expertise.

In your response, list specific monitoring tools you've utilized, such as Nagios, Zabbix, or Windows Performance Monitor. Describe how you used these tools to identify and resolve performance issues, demonstrating your analytical skills and proactive approach.

Consider outlining your prioritization process, including how you classify requests by urgency and impact. Share examples of instances where your prioritization led to efficient resolution of issues and satisfaction among end-users.

Provide a detailed story about a specific problem you faced, the steps you took to resolve it, and the outcome. Highlight your troubleshooting process, teamwork, and any lessons learned to showcase your critical thinking skills.

Mention any scripting languages you are proficient in, such as PowerShell or Bash. Discuss specific examples of how you’ve automated tasks through scripting to improve efficiency or streamline processes in your previous roles.

Articulate your strategies for keeping up-to-date with industry trends, such as following relevant blogs, attending webinars, or participating in online courses. Highlight how continuous learning has positively impacted your work and capability as a Senior Systems Administrator.

Discuss your familiarity with Active Directory, detailing your experience in creating and managing user accounts, group policies, and permissions. Use specific examples to illustrate how you've maintained user access and security in past roles.

In your response, provide details about your experience using Hyper-V or other virtualization platforms. Discuss how you have managed virtual machines, their benefits for an organization, and any challenges you encountered with virtual environments.

Explain your strategy for dealing with after-hours support, including how you ensure timely responses to incidents. Highlight any experience you have with on-call rotations and effective communication strategies to keep the team informed.

Share your thoughts on key attributes like problem-solving skills, communication abilities, and technical knowledge. Justify your opinions with experiences demonstrating how these skills have contributed to successful IT operations in the past.