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Account Executive - Mid Market | APJ

Meet DeepL

DeepL is a global communications platform powered by Language AI. Since 2017, we’ve been on a mission to break down language barriers. Our human-sounding translations and intelligent writing suggestions are designed with enterprise security in mind. Today, they enable over 100,000 businesses to transform communications, reach new markets, and improve productivity. And, empower millions of individuals worldwide to make sense of the world and express their ideas.

Our goal is to become the global leader in Language AI, building products that drive better communication, foster connections, and make a real-life impact. To achieve this, we need talented individuals like you to join our exciting journey. If you're ready to work with a dynamic team and build your career in the fast-moving AI space, DeepL is your next destination.

What sets us apart

What sets us apart is our blend of modern technology, competitive benefits, and an open, welcoming work culture that enables our people to thrive. When we share what it's like to work at DeepL, the reactions are overwhelmingly positive. This may be because of our products that have helped countless people worldwide or our shared mission to improve communication for individuals and businesses, bringing cultures closer together. What we know for sure is this: being part of DeepL means joining a team dedicated to innovation and employee well-being. Discover what our teams have to say about life at DeepL on LinkedIn, Instagram and our Blog.

Meet the team behind this journey

We’re looking for an entrepreneurial salesperson to drive new and expansion sales at one of Europe’s fastest growing technology companies backed by top investors who helped scale Uber, Twitter, Instagram, and Zendesk. We’re looking for a motivated self-starter who has a consultative sales approach, provides an outstanding customer experience and offers polished presentation skills. You'll be joining a new and growing team, and managing an international inbound pipeline of sales opportunities across a large prospect and customer base.

Your responsibilities

  • Meet and exceed monthly activity, pipeline, and revenue goals

  • Quickly gain a strong understanding of DeepL’s products and customer needs in order to troubleshoot and rapidly resolve inquiries

  • Respond to a large volume of inbound prospects and customers, and manage a high volume of opportunities through the entire sales cycle (qualification to close)

  • Build a pipeline of new business, and pursue upselling and cross-selling opportunities

  • Develop and maintain relationships with accounts in your book of business

  • Forecast and track all opportunity and customer details including use cases, purchase timeframes, and next steps

  • Be part of the growth in our Japanese market


Qualities we look for

  • 4+ years of full-cycle sales experience (software/SaaS experience preferred)

  • Exceptional organisational, presentation, and communication skills (both verbal and written)

  • Ability to thrive in a start-up environment - you move quickly, think strategically and are superb at tactical execution

  • Fluency in Japanese, and advanced level ability in English

  • Team player – supportive of colleagues

What we offer

  • Diverse and internationally distributed team: joining our team means becoming part of a large, global community with people of more than 90 nationalities. We're more than just colleagues; we're a group of professionals with a shared mission to connect diverse cultures. Our global presence is growing–we've doubled in size nearly every year, with our employees based in the UK, Germany, the Netherlands, Poland, the US, and Japan, and we continue to expand our network.

  • Open communication, regular feedback: as a language-focused company, we value the importance of clear, honest communication. We value smooth collaboration, direct and actionable feedback, and believe that leading with empathy and growth mindset makes us better together.

  • Hybrid work, flexible hours: we offer a hybrid work schedule, with team members coming into the office twice a week. This allows you to engage directly with your team and experience the unique energy of our workspace, while still enjoying the flexibility and comfort of working from home. With flexible working hours and trust in your productivity, we are in sync with your team’s general locations and time zones to foster effective and seamless collaboration.

  • Regular in-person team events: we bond over vibrant events that are as unique as our team, from local team and business unit gatherings, to new-joiner onboardings, to company-wide events that bring us all together–literally.

  • Monthly full-day hacking sessions: every month, we have Hack Fridays, where you can spend your time diving into a project you're passionate about and get the opportunity to work with other teams–we value your initiatives, impact, and creativity.

  • 20 days of annual leave: we value your peace of mind. With 20 days off (excluding public holidays) and access to mental health resources, we make sure you're as strong mentally as you are professionally.

  • Competitive benefits: just as our team spans the globe, so does our benefits package. We've crafted it to reflect the diversity of our team and tailored it to align with your unique location, to ensure you feel supported every step of the way.

If this role and our mission resonate with you, but you're hesitant because you don't check all the boxes, don't let that hold you back. At DeepL, it's all about the value you bring and the growth we can foster together. Go ahead, apply—let's discover your potential together. We can't wait to meet you!

We are an equal opportunity employer

You are welcome at DeepL for who you are—we appreciate authenticity here. Our product is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all succeed, contribute, and think forward! So bring us your personal experience, your perspectives, and your background. It’s in our diversity that we will find the power to break down language barriers in the world.

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Average salary estimate

$75000 / YEARLY (est.)
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$60000K
$90000K

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What You Should Know About Account Executive - Mid Market | APJ, DeepL

Join DeepL as an Account Executive - Mid Market in Tokyo and embark on an exciting journey with a global communication platform powered by Language AI! In this role, you'll be at the heart of innovation, helping drive new and expansion sales for one of Europe’s fastest-growing technology companies. We're seeking someone with at least four years of full-cycle sales experience, ideally in software or SaaS, who excels in a vibrant start-up environment. As an entrepreneurial salesperson, you will manage a pipeline of inbound sales opportunities across a diverse customer base, all while building strong relationships and providing an outstanding customer experience. At DeepL, we genuinely believe in empowering our employees, which is why we offer competitive benefits, flexible working hours, and a supportive company culture that values communication and collaboration. If you're excited about leveraging your consultative sales approach and passion for technology to connect cultures and break down language barriers, now’s your chance to make an impact with a great team at DeepL!

Frequently Asked Questions (FAQs) for Account Executive - Mid Market | APJ Role at DeepL
What are the key responsibilities of the Account Executive - Mid Market role at DeepL?

As an Account Executive - Mid Market at DeepL, you will have diverse responsibilities including meeting and exceeding sales targets, managing an inbound pipeline of opportunities, and developing strong relationships with both new and existing accounts. Additionally, you’ll be expected to provide product support, respond effectively to customer inquiries, and pursue upselling and cross-selling opportunities to enhance customer satisfaction and revenue growth.

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What qualifications are required for the Account Executive - Mid Market position at DeepL?

DeepL is looking for candidates with at least 4 years of full-cycle sales experience, preferably in the software or SaaS sector. Strong organizational skills, exceptional presentation abilities, and fluent communication in both Japanese and English are essential. The ideal candidate will also exhibit a proactive, self-starting attitude, capable of thriving in a fast-paced startup environment while effectively collaborating within a team.

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How does DeepL support employee well-being in the Account Executive - Mid Market role?

DeepL is deeply committed to employee well-being, offering a range of benefits including a hybrid work schedule, flexible hours, and 20 days of annual leave. The company also encourages regular team events and in-person gatherings, allowing individuals in the Account Executive - Mid Market role to connect with their colleagues while fostering a supportive and collaborative atmosphere.

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What makes DeepL’s team culture unique for the Account Executive - Mid Market position?

DeepL boasts a unique team culture characterized by open communication, regular feedback, and a strong focus on diversity and inclusion. As an Account Executive - Mid Market, you will be part of an internationally distributed team made up of professionals from various cultural backgrounds, which enriches the work environment and fosters innovative thinking essential for driving the company's mission forward.

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What opportunities for professional growth are available as an Account Executive - Mid Market at DeepL?

At DeepL, the Account Executive - Mid Market role offers considerable opportunities for professional growth. Employees frequently engage in Hack Fridays, allowing them to pursue projects they are passionate about, and there are chances to collaborate with different teams. Additionally, the ongoing expansion of DeepL fosters a dynamic work environment where exceptional performances are rewarded, and career advancement opportunities are continually available.

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Common Interview Questions for Account Executive - Mid Market | APJ
Can you describe your previous sales experience relevant to the Account Executive - Mid Market role at DeepL?

When answering this question, focus on specific sales targets you achieved, methodologies you employed, and any particular software or SaaS experience that aligns with DeepL's offerings. Illustrate how your experience has prepared you to thrive in a fast-paced environment, particularly emphasizing results and customer relationships.

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How do you manage a high volume of sales opportunities in a busy market?

Discuss strategies such as prioritizing opportunities based on potential value, utilizing a CRM for tracking interactions, and establishing a systematic follow-up process. Explain how these practices help maintain organization and ensure no leads fall through the cracks.

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What strategies do you use to build and maintain relationships with customers?

Share your approach to relationship-building, which might include regular check-ins, personalized communication, offering tailored solutions, and actively seeking feedback to ensure customer satisfaction. Emphasize how these relationships can lead to upselling and cross-selling opportunities.

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How do you familiarize yourself with a new product or service, like DeepL’s AI-powered solutions?

Explain your proactive approach to learning about products, which could involve hands-on practice, engaging with internal resources, conducting competitive analysis, and seeking mentorship from knowledgeable colleagues. Mention how this diligence enhances your sales effectiveness.

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Describe an instance where you exceeded a sales target. What was your approach?

Provide a specific example where your sales tactics led to exceeding targets, describing the challenges faced, your strategic decisions, and the ultimate outcome. This highlights your sales skills and resilience.

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What do you know about DeepL and its mission?

Demonstrate your understanding of DeepL’s commitment to breaking down language barriers and enhancing communication through AI. Reflect on how this mission resonates with your personal values and professional goals, showing your enthusiasm for the role.

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How would you approach acquiring new clients in the Japanese market?

Discuss strategies tailored to the Japanese market, such as leveraging local knowledge, understanding cultural nuances, building trust, and using consultative selling practices. Emphasize the importance of research and adaptability.

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How do you respond to objections or challenges during the sales process?

Illustrate your ability to handle objections by sharing specific examples of how you addressed concerns in the past. Focus on your process of listening, empathizing, and providing clear, actionable solutions to potential clients.

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Can you give an example of how you worked collaboratively with a team to achieve a sales goal?

Share a compelling story that highlights teamwork, including your role, the strategies employed, and the successful outcome. This response will show your ability to function well within a collaborative environment, which is valued at DeepL.

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What personal qualities do you think are essential for an Account Executive at DeepL?

Identify qualities such as being a self-starter, having excellent communication skills, and being highly organized. Discuss how these traits contribute to achieving sales success and enhancing the customer experience at DeepL.

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