Manager, Software Engineering

Deputy is a global SaaS workforce management company headquartered in Sydney, San Francisco, and London. Our platform serves over 1.5 million workers and 375,000 workplaces across 100+ countries. We are backed by top global investors and recently achieved Unicorn status. 

At Deputy, we’re improving the world of work, one shift at a time, for 80% of the world’s workforce: hourly workers. These are the dedicated employees who keep our world running – from baristas to nurses, cleaners to delivery drivers, florists to factory workers. Despite their vital role in society, most workplace technology has focused on those workers who sit behind a desk, but at Deputy, we transform the frontline. When businesses use Deputy, their workplaces thrive – the business is more profitable, compliant, and productive, while the workers are more engaged and happier at work.

If you’re passionate about creating solutions that put people first and helping businesses and their teams thrive, join us at Deputy and make an impact where it matters most!

About your role

Reporting to the Director of Engineering, your key responsibilities will be to direct a team of dedicated engineers of varied experience levels. Engineering innovation is the fuel that powers Deputy. As a Software Engineering Manager your mission is to take our high performing team to new heights, building a world-class engineering team. As we are a growth company, you’ll have a strong bias to innovation, growth and adapting to change. You’ll be a technical mentor and people coach to a team of software engineers, unleashing and inspiring our teams to solve real-world problems with innovative, elegant solutions with balanced tradeoffs. 

• Inspiring Technical Manager:
• This is a highly technical role. You will be expected to lead from a place of understanding and to do so you will develop an intimate understanding of the underlying technical architecture as well as contributing to the future direction of the platform. Your first months will see you writing code and contributing as an individual contributor.
• Co-create the technical vision, strategy and technical roadmap planning and product definition for your team, alongside your technical leads and PM/product designer
• Become intimately familiar with our product, languages, and our tech stack to drive decisions about frameworks, architecture and decisions
• Bias towards value creation: guide the team to building innovative, elegant solutions by balancing trade-offs with the best interests of the company. Guide the team on important architectural and long-term engineering decisions, as well as shorter-term tradeoffs. Stay technical to provide meaningful guidance on engineering decisions.
• Drive the scalability and reliability of your squads offering as we grow
• Keep your pulse on the craft: writing architecture designs, working with infrastructure and quality on tooling for your team, and/or exploring POCs
• People Leader:
• Mentor, develop, and guide a team of software engineers so they can do their best work.
• Lead the recruiting of new engineers within your team as we grow and build a world-class, sustainable and diverse engineering team.
• Own the Engineering Team Engagement score (quarterly measure of team engagement), by building upon our interactive, learning-oriented engineering community
• Drive high performance:
• Bias towards value creation: guide the team to building innovative, elegant solutions by balancing trade-offs with the best interests of the company. Guide the team on important architectural and long-term engineering decisions, as well as shorter-term tradeoffs. Stay technical to provide meaningful guidance on engineering decisions.
• Provide one on one feedback, career advice and coaching for your team members
• Communicate openly and be the voice of the business within your team, keeping them informed of and working towards the business vision & goals
• Lead the recruiting of new engineers within your team as we grow and build a world-class, sustainable and diverse engineering team.
• Mentor team members to create a highly motivated, coherent, and cohesive culture which rewards high performance
• Own the Engineering Team Engagement score (quarterly measure of team engagement), by building upon our interactive, learning-oriented engineering community
• Technical leadership:
• Become intimately familiar with our product, systems, and our tech stack to drive decisions about frameworks, architecture and decisions
• Drive adoption of best practices and best in class technology, design best practices, enforce principles of work
• Remove single point of failures by cross-skilling staff and making sensible, strategic resourcing decisions
• Experience with working on legacy codebase and migrating to newer architecture including data migration
• Developing subject matter technical expert in the domain you own
• Responsible for the technical decision making and architecture across portfolio of squads
• Accountability for 2-3 OKRs aligned to Company goals
• Can clearly design and communicate a technical roadmap to the organisation with proof of value.

• You have 2+ years of software engineering management experience building productive, high functioning teams. You can describe why these teams were high functioning and what you specifically did to ensure engineers felt productive.
• Technical acumen. Ability to converse deeply with engineers and technical executives
• Experience in a fast growing scale-up environment, with a bias to innovation and growth. Bonus points for a multi-tenant SaaS org.
• Growth mindset. We are an early stage company that hasn’t figured it all out yet!
• Humbitious. We are ambitious to aim to make a significant global impact, and build a generational company, while humble enough to know it’ll take lots of hard work, learning from mistakes, and great people
• High agency mindset. High Agency is about finding a way to get what you want, without waiting for conditions to be perfect or otherwise blaming the circumstances. High Agency people either “find a way” in the face of adverse conditions or navigate to reverse the adverse conditions to achieve goals.
• Passion for technology. A nerd at heart, you know the massive leverage and exponential ability innovative technical solutions can have in making an impact in the world.
• Experience building distributed web based cloud native applications and services.
• Experience in various cloud computing/architecture - AWS with Multi-region, multi-tenant experience
• Experience in deploying highly scalable systems with various techniques and design patterns
• Experience in the operations of large multi tenant storage deployments (we use MySQL & various no-SQL)
• Experience in system architecture patterns like SOA, micro services, EDA (event driven architecture)
• Experience in key cloud native technologies like Kubernetes (EKS), containerisation, Kafka, etc
• Programming Languages - PHP, Golang, Terraform, Python

The salary range for this position takes into account multiple factors that are all considered to determine an individual candidate’s starting pay. These factors include but are not limited to: market factors, experience, technical and non-technical skills, education, certifications, and other business acumen. This range does not include any potential incentive programs, such as individual or organizational performance bonuses.

Deputy believes in equal opportunity and that inclusiveness and diversity promotes innovation. Our global team members are from a variety of cultures. And we welcome different perspective and skills. 

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