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General Manager, Agency

 

 

Company Overview:

Digible is a leading digital marketing agency specializing in performance-driven solutions for the multifamily industry. Our mission is to be the preeminent lead generation provider for rental real estate in North America, powered by an unmatched blend of technology, performance, and customer experience.

With a portfolio spanning over 1 million units nationwide, we deliver expert services across Paid Search, Paid Social, Video, Display, Location-Based Marketing, SEO, Organic Social, Connected TV, and Content Creation—continuously evolving to meet the industry’s needs.

Core Values

  • Authenticity - The commitment to be steadfast and genuine with our actions and communication toward everyone we touch.
  • Curiosity - The belief that a deep and fundamental curiosity (the "why") in our work is vital to company innovation and evolution.
  • Focus - The collective will to remain completely devoted and ultimately accountable to our deliverables.
  • Humility - The recognition and daily practice that "we" is always greater than "I".
  • Happiness - The decision to prioritize passion and love for what we do above everything else.

 

The Role:

The General Manager (GM) is responsible for the overall performance, strategic direction, and operational efficiency of Digible’s agency business, which drives 90% of the company’s revenue. This role requires a proven leader with experience growing and scaling digital agencies or high-performance marketing organizations. The GM will drive business growth, financial success, and operational excellence, ensuring Digible’s agency remains at the forefront of the multifamily marketing industry.

Beyond strategy and execution, the GM plays a key role in fostering a culture that aligns with Digible’s values—authenticity, curiosity, focus, humility, and happiness. This includes championing our four-day workweek, a people-first approach, and commitment to innovation, making Digible an exceptional place to work.

 

You'll love this job if you:

  • Want to have high-impact leadership—own and execute Digible’s growth strategy, shaping the future of a fast-growing digital marketing agency.
  • Think like an owner and thrive in a role where business growth, profitability, and execution are all in your hands.
  • Love leading leaders—developing, inspiring, and holding a team accountable for delivering at the highest level.
  • Thrive in high-growth environments where scaling, evolving, and adapting are part of the daily work.
  • Care deeply about culture and people—fostering a high-performance, people-first environment where people feel supported, motivated, and accountable.

 

What you’ll do:

Business Growth & Financial Performance

  • Own and execute Digible’s agency growth strategy with a focus on revenue expansion, gross margin optimization, and EBITDA performance.
  • Identify new revenue streams, service offerings and expansion opportunities within the multifamily industry.
  • Continuously refine Digible’s agency model to maintain our competitive edge.

Operational Leadership & Organizational Design

  • Build and scale high-performing agency teams, ensuring strong cross-functional collaboration.
  • Optimize organizational design, scale processes and develop operational playbooks to drive efficiency, accountability, and agility.
  • Foster a data-driven culture that prioritizes innovation and continuous improvement.

Executive Leadership 

  • Serve as a key member of Digible’s executive leadership team, partnering with the CEO and other executive leaders to align agency strategy with company goals.
  • Collaborate closely with the Head of Growth to drive revenue expansion and market positioning.
  • Partner with Operations, Technology and Finance leadership to optimize efficiency and scale agency services.

Client Success & Market Positioning

  • Ensure Digible delivers best-in-class performance, technology, and customer experience.
  • Maintain and strengthen key client, partner and industry relationships to drive retention and advocacy.
  • Represent Digible as a thought leader in the multifamily marketing space through speaking engagements, industry events, and digital presence.

Culture & People Development

  • Champion Digible’s core values and promote a positive, inclusive workplace culture.
  • Mentor and develop agency leadership talent, fostering a high-performance environment.
  • Lead by example–driving curiosity, authenticity, and a passion for delivering results.

If you’re a strategic and visionary leader with a passion for digital marketing and a drive for operational excellence, we want to hear from you.

 

What you should have:

  • 10+ years of leadership experience in digital marketing, advertising, or a related field.
  • Proven success in leading and growing a digital agency or a high-growth marketing organization.
  • Deep financial acumen, including P&L management and optimizing revenue, gross margin, and EBITDA through strategic operational decisions. 
  • Expertise in performance marketing across paid media, SEO, and digital advertising.
  • Strong leadership and team-building skills, with experience managing cross-functional teams and developing leadership talent.
  • Exceptional communication, negotiation, and stakeholder management skills.
  • Passion for innovation and staying ahead of industry trends.

Physical Requirements

  • Prolonged periods sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at times

This role is open to candidates located within the United States. 

 

Pay, perks, and more:

  • Base Salary: $240,000 - $280,000 + Profit Share Bonus
  • Flexible Work: 4-Day Work Week (32 Hours) & Work From Anywhere (WFA)
  • Time Off: 3 weeks PTO, Sick Leave, Bereavement Leave
  • Holidays: 11 paid holidays (not counting Fridays!)
  • Retirement: 401(k) + Employer Match
  • Healthcare: 75% Employer Paid (Medical, Dental, Vision)
  • Wellness: Mental & Physical Wellness Reimbursement Benefit
  • Loyalty Bonus: $1000/year travel fund for employees with 3+ years at Digible
  • Dog-Friendly Office
  • Paid Parental Leave
  • Social & Team Engagement: Monthly events, weekly lunches & snacks for Denver in-office employees
HEADS UP! We believe in transparency throughout our hiring process. To help us ensure a great fit, we'll ask you to share a few professional references during the hiring process who can speak to your experience and skills. We’ll also ask how you think your references will respond to our questions about your experience and skills, and then we'll close the loop by following up directly with your references to confirm the details. It’s all part of our commitment to open, honest communication and our core values: Focus, Authenticity, Humility, Curiosity, and Happiness.

 

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What You Should Know About General Manager, Agency , Digible

If you’re ready to take the reins of a thriving digital marketing agency, then the General Manager position at Digible in Englewood, Colorado, might just be your next adventure! At Digible, we pride ourselves on delivering exceptional performance-driven solutions specifically tailored for the multifamily industry. As our General Manager, you’ll lead the charge in strategic direction, operational efficiency, and business growth—essentially driving the ship that accounts for 90% of our company revenue! With a culture rooted in authenticity, curiosity, and a people-first approach, you’ll create a workplace where your team feels inspired, motivated, and genuinely valued. Your leadership experience in growing and scaling digital agencies will come in handy as you identify new revenue streams and refine our agency model. We’re on the lookout for someone who not only excels in high-pressure environments but also brings a sense of humility and happiness to the table. If you envision yourself as a thinking partner in our executive leadership team, championing our core values while ensuring top-tier performance and stellar client success, we want to hear from you! Plus, our four-day workweek and flexible work-from-anywhere policy mean you can embrace work-life balance, all while earning a competitive salary that rewards your efforts.

Frequently Asked Questions (FAQs) for General Manager, Agency Role at Digible
What are the key responsibilities of the General Manager at Digible?

The General Manager at Digible is responsible for the overall performance and strategic direction of the agency, which drives significant company revenue. Key responsibilities include executing Digible's growth strategy, optimizing processes for operational efficiency, building high-performing teams, and ensuring best-in-class client service. By aligning the agency's goals with company objectives, the GM plays a critical role in shaping the agency’s future.

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What qualifications are essential for a General Manager at Digible?

Candidates for the General Manager role at Digible should possess over 10 years of leadership experience in digital marketing or advertising. A proven track record of growing a digital agency is crucial, alongside a solid understanding of P&L management and operational excellence. Strong leadership, communication, and team-building skills are also essential for success in this position.

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How does Digible's company culture influence the General Manager role?

Digible's culture, rooted in authenticity, curiosity, and happiness, profoundly impacts the General Manager role. The GM is expected to embody these values, championing a positive work environment that prioritizes people and innovation. This cultural alignment supports a commitment to employee development and fosters high performance, making Digible an exceptional workplace.

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What is the General Manager's role in client success at Digible?

The General Manager plays a pivotal role in ensuring client success at Digible by maintaining and strengthening key client relationships. The GM is responsible for delivering best-in-class performance and technology, which enhances customer experience and drives retention. By acting as a thought leader, the GM represents Digible at industry events and fosters a reputation for excellence in the multifamily marketing space.

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What unique benefits does Digible offer to its General Manager?

The General Manager at Digible enjoys a range of unique benefits, including a competitive salary between $240,000 - $280,000, profit-sharing bonuses, and a flexible four-day workweek. Additional perks such as generous PTO, a dog-friendly office, paid parental leave, and a wellness reimbursement program emphasize our commitment to employee well-being, making Digible a great place for growth and balance.

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Common Interview Questions for General Manager, Agency
Can you describe your experience in leading a digital marketing agency?

In responding, share a specific example of your leadership role in a digital marketing agency, focusing on how you achieved growth and success. Highlight your strategies in team management, client relationships, and operational excellence to illustrate your deep understanding of the industry's demands.

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How would you approach developing a growth strategy for Digible?

Explain your strategic thought process, emphasizing market analysis, identifying new revenue streams, and setting measurable targets. Discuss how you would leverage Digible's unique value proposition to expand its presence in the multifamily industry.

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What methods do you use to foster a positive company culture?

Discuss specific initiatives or practices you've implemented in the past that align with Digible's core values—such as authenticity and curiosity. Illustrate how these efforts contributed to employee satisfaction, team collaboration, and overall company performance.

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How do you measure the success of your team's performance?

Talk about your approach to setting benchmarks and key performance indicators (KPIs) for teams. Mention how you utilize data-driven insights to continuously improve team effectiveness and foster a culture of accountability and innovation.

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Describe a time when you had to overcome a significant challenge in your previous role.

Provide a compelling story about a challenge you faced, focusing on your problem-solving skills and leadership style. Emphasize the steps you took to address the issue and what you learned from the experience.

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What role does client success play in your management philosophy?

Speak to the importance of client success in building long-term relationships and retaining business. Outline your strategies for ensuring outstanding performance and proactive communication with clients.

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How do you stay updated with industry trends in digital marketing?

Share your methods for keeping abreast of industry changes—this could include attending conferences, engaging with thought leaders, or subscribing to key publications. Explain how this knowledge informs your strategies and decision-making.

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What experience do you have with P&L management?

Detail your experience in financial management, including specific actions you’ve taken to optimize revenue and control costs while balancing the budget. Highlight your combination of analytical skills and strategic vision.

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Can you provide an example of how you've successfully led a team through a period of change?

Reference a change initiative you spearheaded, detailing how you communicated the change, got buy-in from your team, and ensured a smooth transition that aligned with overall business objectives.

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What is your vision for the future of the multifamily marketing industry?

Offer insights into your perspective on emerging trends and how they could shape the industry. Discuss how you would adapt Digible's strategies to stay ahead of the curve and capitalize on new opportunities.

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Digible is a digital marketing agency focused on the multifamily and student housing sectors, offering services like pay-per-click advertising, conversion rate optimization, and social media strategies to enhance online presence and performance.

19 jobs
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BADGES
Badge Diversity ChampionBadge Flexible CultureBadge InnovatorBadge Rapid Growth
CULTURE VALUES
Collaboration over Competition
Growth & Learning
Transparent & Candid
Inclusive & Diverse
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
March 22, 2025

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