Job details

Financial Counselor

Company Description

Discovery Behavioral Health (DBH) is a national leader in behavioral healthcare and one of the fastest growing companies in the field. DBH offers world-class treatment for those struggling with eating, mental health, and substance use disorders, and places a high priority on seeking employees who share our passion for improving the lives we serve.

Since 1997, Center for Discovery, DBH’s eating disorder division, has helped thousands of patients discover their path to the full and rewarding lives they deserve with evidence-based and inclusive treatment options.

Compensation Range: $21-24 per hour.

Compensation will be dependent upon geographic region, education, and experience

Our Offer to You!

We are dedicated to empowering our teammates with their professional and personal development by providing:

401(k)
Healthcare benefits
Vacation and sick days
Employee referral program
Employee discounts to various stores, amusement parks, events, etc.
Training in best practices for telehealth
Continuing education (CE) programs and training
Weekly training opportunities
Advancement opportunities within the organization

Job Description

The Financial Counselor is responsible for observing patient days and pending denial logs. Utilizing said logs to provide families an opportunity to continue clinically recommended lengths of stay. The Financial Counselor will be a bridge between our admissions and business office team. They will also work in concert with our UR team members. This role would also update internal metrics within Salesforce and Kipu.

Responsibilities

Prepare paperwork for new admits, RTC/ PHP/ IOP and or Continuing care/Aftercare patients.
Track recurring payments for patients and provide invoice/receipts per transaction.
Calendar and track all payments for follow-up including co-insurance, renewed authorized days, sessions and pt. responsibility.
Track down declined credit cards for current and discharged patients.
Review VOB and patient responsibility with new admits and answer financial inquiry regarding step down – board fee or co-insurance fees.
Scan financial paperwork to KIPU/HER
Provide appropriate paperwork to 4Front Rx Pharmacy.
Ensure billing department remains informed about outstanding balance and update DBH billing dept.
Communicate with department and DBH billing dept. on all potential or ongoing billing issues.
Other duties assigned within the scope of employment.

For a virtual tour of the facility, please visit our website at centerfordiscovery.com.

Qualifications

Associate degree or above, preferred.
Experience in medical or hospital setting preferred.
Proficiency in Microsoft Office including Excel, Word, and PowerPoint
6 months minimum of collections/admissions coordinator experience preferred

Not sure if you meet all the qualifications? Apply anyway! To provide truly innovative care, we need to have a diverse team around us. That’s why Discovery Behavioral Health is committed to creating an inclusive environment. If you find yourself meeting some but not all the above, we’d be happy to consider your application.

Additional Information

We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, or national origin.

For more information about our company benefits, please visit us at discoverybehavioralhealth.com/careers/

#CP123

Discovery Behavioral Health seeks to build a diverse staff that is reflective of the patients we serve and the communities where we work. DBH encourages multiple perspectives, experiences, and strives to hire and retain a diverse workforce.

Discovery Behavioral Health Glassdoor Company Review

3.0

Discovery Behavioral Health DE&I Review

3.2

CEO of Discovery Behavioral Health

John Peloquin

Approve of CEO

Average salary estimate

$46800 / YEARLY (est.)

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max

$43680K

$49920K

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What You Should Know About Financial Counselor, Discovery Behavioral Health

Looking for a rewarding opportunity to make a difference? Join Discovery Behavioral Health as a Financial Counselor in beautiful Del Mar, CA! In this vital role, you'll be at the heart of our operations, working closely with families to help ensure they receive the clinical care they need. Your daily tasks will include preparing paperwork for new admissions, tracking patient payments, and collaborating with our admissions and business offices to streamline the process. With our commitment to your career development, you'll have access to ongoing training and advancement opportunities. If you have a passion for serving others and possess at least an Associate degree, plus some experience in medical collections or admissions, we want to hear from you! Our supportive culture prioritizes your growth, offering benefits like healthcare, 401(k), and employee discounts. Come explore the possibility of being part of a team that truly cares about improving lives.

Frequently Asked Questions (FAQs) for Financial Counselor Role at Discovery Behavioral Health

What are the main responsibilities of a Financial Counselor at Discovery Behavioral Health?

As a Financial Counselor at Discovery Behavioral Health, your main responsibilities include preparing and managing patient paperwork, tracking recurring payments, and ensuring effective communication between families and our admissions and billing teams. You’ll also review patients' financial obligations and work directly with the billing department to resolve any issues, contributing to a seamless experience for patients and their families.