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Job details

Call Center Sales Representative

Company Summary

$15.75 Non-Negotiable Base Pay + Uncapped Commission with 1st year on-target earnings of $68,000. No experience required. We provide full-time paid training! 

 

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.


Department Summary

Our award-winning Inside Sales & Retention team successfully drives existing and future customer decision-making by selling the value of Echostar’s products and services using a consultative approach. This is 100% inbound new and existing customers - no cold calling! EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes, and Sling TV.

 

What’s In It For You? 

  • Career Growth: Opportunity is our best benefit! You’ll have the opportunity to promote two levels within your first year based on performance! 
  • Uncapped Commission: While first year on-target earning is $68,000, our top performers make well over six figures annually! 
  • Rewards and Recognition Program : Offering high-value prizes, elaborate trips, food perks and so much more
  • Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision and Life Insurance packages with a Health Savings Account
  • Exclusive Perks: Complimentary DISH TV programming valued at $114.99/month, plus discounts on Sling TV and Boost Mobile phone plans
  • Financial Security: 401(K) with company match and an Employee Stock Purchasing Program (ESPP)
  • Continued Education: Tuition Reimbursement to support your career development

 

Application Process Overview:

After completing this application, the next step in our hiring process is a 15-20 minute questionnaire designed to help us determine if we're a mutual fit. You'll see a pop-up directing you to a landing page where you can watch brief videos providing a realistic preview of the role before committing to the questionnaire!


Job Duties and Responsibilities

What You’ll Be Doing: 

  • Successfully position and sell DISH and Boost Mobile products and services to new and existing customers
  • Assess each customer’s needs and offer the best valued solution 
  • Demonstrate the ability and resilience to bounce back from challenging calls and maintain your focus on larger goals 
  • Effectively manage your time while engaging with customers, navigating systems, and handling real-time data entry
  • Maintaining an in-depth knowledge of our product and service offerings, promotions, and competitive advantages
  • Provide excellent customer service to build and maintain customer relationships 

 

Our Paid Training Program Offers You:

  • Whether you are an entry-level candidate or bringing transferable skills, our progressive agenda supports a smooth, successful transition into the role
  • Immersive training with computer-based modules, instructor-led sessions, hands-on activities, role-play, and call shadowing
  • Robust mentorship program to support New Hire onboarding

Skills, Experience and Requirements

  • Competitive Spirit: The drive and determination to succeed, compete with peers, and achieve sales targets
  • Growth Mindset: The willingness to actively seek, receive, and apply new skills and constructive feedback to improve performance and grow professionally
  • Customer Focus: Effectively engage with customers, understand their needs, resolve issues, and build trusting relationships that contribute to overall sales success
  • Dependability: Consistently meet commitments, maintain reliability, and uphold high standards of accountability
  • Integrity: Adheres to ethical standards, honesty, and transparency in all interactions
  • Persuasion: Influence others’ decisions and actions through clear communication, compelling arguments, and the effective demonstration of value
  • Communication: Excellent verbal communication and listening skills; ability to build rapport quickly over the phone
  • Requirements: High school diploma or GED; ability to work full-time on-site; flexible to work shifts that might include evenings, weekends, or holidays; smartphone or device with active network connection; pre-employment screen

Salary Ranges

Compensation: $15.75/Hour - $34.87/Hour
Benefits

We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits .

 

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check.

 

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

Average salary estimate

$52668.5 / YEARLY (est.)
min
max
$32760K
$72577K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Call Center Sales Representative, DISH

Are you ready to jump into an exciting career as a Call Center Sales Representative with EchoStar? Located in stunning El Paso County, TX, this opportunity offers a competitive base pay of $15.75, which is non-negotiable, plus the chance to earn an uncapped commission. With first-year on-target earnings potentially hitting around $68,000, this role is perfect for those looking to thrive in the sales environment without the need for prior experience—we provide paid, full-time training to get you up to speed! In this engaging role, you’ll handle inbound calls from both new and existing customers, showcasing the value of EchoStar’s vast array of products and services, including DISH TV and Boost Mobile. You’ll be part of a dynamic Inside Sales & Retention team renowned for guiding customers through informed decisions. We’re all about growth here, and you'll find a pathway to advancement with opportunities to promote two levels within your first year based on performance! Think about fabulous benefits like medical, dental, vision insurance, and a generous rewards program that includes high-value prizes! Not to mention you’ll enjoy complimentary DISH TV service! Come be a part of EchoStar, where your enthusiasm for sales and commitment to customer service will help you thrive and build enduring relationships with customers—all in a fun and supportive atmosphere.

Frequently Asked Questions (FAQs) for Call Center Sales Representative Role at DISH
What responsibilities does a Call Center Sales Representative at EchoStar have?

As a Call Center Sales Representative at EchoStar, you’ll be responsible for positioning and selling DISH and Boost Mobile products effectively to both new and existing customers. You will assess customer needs and tailor your approach to deliver the best solutions, all while providing top-notch customer service to foster lasting relationships.

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What are the qualifications needed for a Call Center Sales Representative position at EchoStar?

To qualify for the Call Center Sales Representative role at EchoStar, candidates should have a high school diploma or GED. A competitive spirit, dependability, and excellent communication skills are also essential. Importantly, no prior experience is required as training will be provided.

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What kind of training does EchoStar offer for new Call Center Sales Representatives?

EchoStar offers a comprehensive paid training program for new Call Center Sales Representatives. Training includes immersive computer-based modules, instructor-led sessions, hands-on activities, and call shadowing. This ensures you’ll have all the skills needed to succeed in your new role!

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What can I expect in terms of salary as a Call Center Sales Representative at EchoStar?

At EchoStar, the salary for a Call Center Sales Representative starts at a base pay of $15.75 per hour. With the potential for uncapped commission, first-year on-target earnings can reach up to $68,000, and our top performers consistently earn much more!

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Are there opportunities for career growth for Call Center Sales Representatives at EchoStar?

Absolutely! EchoStar prides itself on providing career growth opportunities for Call Center Sales Representatives. You can promote to two levels within your first year based on your performance, ensuring you have the potential for a rewarding career path.

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Common Interview Questions for Call Center Sales Representative
How do you handle customer objections during a sales call?

When handling customer objections as a Call Center Sales Representative, focus on actively listening to the customer’s concerns, acknowledging their feelings and then addressing the objection with factual information about how your product meets their needs.

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What motivates you as a sales professional?

Share what drives you in sales, such as the thrill of exceeding targets, building relationships, or solving customer problems. As a Call Center Sales Representative at EchoStar, showing enthusiasm and a genuine desire for success will resonate well.

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How do you prioritize your tasks during your shifts?

Emphasize your time management skills. For instance, as a Call Center Sales Representative, you can prioritize customer interactions effectively while navigating systems and entering data, ensuring you’re responsive to customers' needs.

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Can you give an example of when you demonstrated exceptional customer service?

For this question, share a specific scenario where you went above and beyond for a customer, highlighting your problem-solving abilities and commitment to providing excellent service, which is crucial as a Call Center Sales Representative.

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Which sales technique do you find most effective?

Discuss a technique that has worked for you, such as consultative selling, which aligns with EchoStar's values. Explain how it helps you understand customer needs better, ultimately leading to increased sales.

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What do you know about EchoStar's products and services?

Prepare by researching EchoStar’s brands, including DISH TV and Boost Mobile. Show your understanding of their market presence and be ready to discuss how they meet customer needs, showcasing your enthusiasm as a potential Call Center Sales Representative.

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How do you stay up-to-date with product knowledge?

Mention your proactive approach to learning, which could include attending training sessions or utilizing company resources. Staying informed is essential for a Call Center Sales Representative to provide accurate information and drive sales effectively.

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What strategies do you use to build rapport with customers?

Discuss techniques such as active listening, showing empathy, and creating a friendly tone. As a Call Center Sales Representative, building rapport is key to establishing trust with customers and fostering long-term relationships.

Join Rise to see the full answer
How do you manage stress in a fast-paced sales environment?

Explain your stress-management techniques, such as taking breaks, practicing deep breathing, or maintaining a positive mindset. Share how these help you remain focused and productive as a Call Center Sales Representative at EchoStar.

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What is your approach to achieving sales targets?

Talk about setting personal goals, analyzing performance, and continuously seeking improvement. As a Call Center Sales Representative, showcasing your determination and strategic thinking will help demonstrate your success potential.

Join Rise to see the full answer
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MATCH
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TEAM SIZE
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EMPLOYMENT TYPE
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DATE POSTED
March 26, 2025

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