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Manager, Business Development

Hey you! 👋  Want to work for one of the fastest growing SaaS companies in the world? đŸ“ˆ

We’re building the next generation of learning software that companies like AWS, Netflix, Opentable and L’Oreal rely on to deliver training 💻 We believe learning is for everyone, and that we all have something we can learn from each other. We rely on one another to continuously innovate our products and processes to create an exceptional experience for our employees, customers and partners.


Still not sure? We are a culture where values are at the center of everything we do. We also embody what we call the Docebo Heart. We trust our teammates, assume the best of one another, and also hold space for all the differences that make us better. 💙


So what are you waiting for? Apply today! Join 900+ global Docebians and change the way people learn. 


Are you ready to be a part of the learning revolution? đŸš€


About This Opportunity:


The ideal candidate will be responsible for the Outbound BDR team, focusing on Enterprise accounts. You will support the Business Development Director in performing tasks and implementing new initiatives across your region and globally. The purpose of this role is to support, continue to build and manage a team of highly adaptable, energized and productive BDRs, capable of consistently delivering a high volume of quality sales opportunities for the Docebo Sales teams. The job holder will be an assertive challenger who possesses ambitious plans to grow, innovate and achieve unprecedented levels of success.


Reports to: Sr. Director, Global Business Development


Location: Toronto, Canada (Hybrid)


Responsibilities
  • Maintain a consistent level of proactive, outbound activity; achieve or exceed team’s monthly, quarterly and annual goals.
  • Create purpose, maintain motivation and deliver continued improvement within the Outbound BD team.
  • Coach and mentor the team, paying close attention to the finer details to ensure continuous development of individuals. 
  • Champion accountability, and install this value into each team member.
  • Leverage social selling through LinkedIn and Twitter.
  • Gain in-depth knowledge of the Docebo platform and articulate our value proposition to customers.
  • Identify client business pain points and educate potential clients on how Docebo can help leverage their learning needs. 


Requirements:
  • A successful track record as a BDR within e-learning/SaaS/high growth tech.
  • Experience with effectively managing and developing a BDR team.
  • Successful track record in delivering targets.
  • Ability to create a sense of accountability within teams and individuals.
  • Proven experience defining, measuring, interpreting and presenting performance goals.
  • A detail oriented mentor and coach with the ability to identify individual learning styles within their team.
  • Ability to work well with the tech stack to help team perform effectively and efficiently.


Hybrid Office Model 🏢

We believe when people are together, they develop deeper relationships and accelerate innovation. Because of this, all Docebo employees worldwide are “hybrid.” We encourage in-person collaboration while supporting work-from-home when employees need dedicated focus time, allowing Docebians to do their best every day. Each team leader is able to decide how often their teams come into the office, considering the needs of the team and the employee’s needs. Our Talent Acquisition team will let you know about the role you are applying for and the hybrid details during the first interview.


About Docebo 💙

Here at Docebo, we power learning experiences for over 3000 customers around the world with our easy-to-use, AI-powered Suite designed to close the enterprise learning loop. We have successfully achieved 2 IPOs (TSX: DCBO & NASDAQ: DCBO), been recognized as a Top SaaS e-learning Solution, and are growing exponentially in the process.

Docebo is a global company with offices in North America, EMEA, APAC and more. Our people believe in six core values, simply defined and manifested in everything we do - Innovation, Simplicity, Accountability, Togetherness, Curiosity, and Impact. If this sounds like you, now is your time to join one of the fastest-growing learning technology companies on the market. Apply today!


Docebo is an Equal Employment Opportunity employer. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.


Any individuals requiring a reasonable accommodation to assist with their job search or application for employment should send an e-mail to recruiting_accommodations

(at) docebo.com. The e-mail should include a description of the requested accommodation and the position you’re applying for or interested in.

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CEO of Docebo
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Claudio Erba
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What You Should Know About Manager, Business Development, Docebo

Hey you! 👋 Are you ready to step into an exciting career as a Manager, Business Development at Docebo in Toronto, Ontario? We're on the lookout for a vibrant leader to oversee our Outbound BDR team, particularly focusing on Enterprise accounts. At Docebo, one of the fastest-growing SaaS companies globally, we’re dedicated to revolutionizing the way organizations deliver training. With a stellar lineup of clients including AWS, Netflix, and L'Oreal, our mission is to make learning accessible to all. You'll support the Business Development Director by driving initiatives that empower a team of resilient and creative BDRs to deliver a high volume of sales opportunities. Are you the assertive challenger we're looking for? You’ll harness social selling and create a motivating environment while ensuring that individual growth and accountability are part of the team culture. We're seeking someone with a proven background in the e-learning or SaaS space who can mentor and coach effectively. If you're detail-oriented, passionate about innovation, and ready to make an impact, come join our diverse group of 900+ global Docebians! We believe that together we're better, and we want you to be part of our journey in transforming how people learn. So, what are you waiting for? Let’s embark on this learning revolution together! 🚀

Frequently Asked Questions (FAQs) for Manager, Business Development Role at Docebo
What are the key responsibilities of a Manager, Business Development at Docebo?

As a Manager, Business Development at Docebo, you'll lead the Outbound BDR team focusing on Enterprise accounts. Your primary responsibilities will include maintaining a high level of outgoing activity and ensuring that the team consistently hits monthly, quarterly, and annual sales goals. You'll coach and mentor your team, fostering motivation and accountability while leveraging platforms like LinkedIn and Twitter for social selling.

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What qualifications are needed to become a Manager, Business Development at Docebo?

To excel as a Manager, Business Development at Docebo, candidates should have a successful track record in a Business Development Representative (BDR) position, particularly in the e-learning or SaaS sectors. Additionally, experience in developing and managing BDR teams, meeting performance targets, and understanding team dynamics are crucial for this role.

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How does the hybrid work model function at Docebo for the Manager, Business Development role?

Docebo embraces a hybrid work model, which means you can enjoy both in-office collaboration and the flexibility of working from home. Each team leader, including the Manager, Business Development, holds full authority to determine how frequently their team meets in the office, considering team dynamics and individual preferences for dedicated focus time.

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What is the Docebo Heart, and how does it relate to the Manager, Business Development role?

The Docebo Heart embodies our company culture of trust and mutual respect, which is essential in the Manager, Business Development role. You will be expected to champion these values within your team, nurturing an environment where everyone's differences are celebrated, innovative ideas flourish, and team members support each other's growth.

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How does one progress in a career as a Manager, Business Development at Docebo?

A career as a Manager, Business Development at Docebo offers numerous opportunities for growth. By consistently delivering sales results, mentoring colleagues, and actively participating in strategic initiatives, you can pave your way toward higher leadership roles within the company while contributing to our mission of empowering learning experiences.

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Common Interview Questions for Manager, Business Development
Can you describe your experience leading a sales team as a Manager, Business Development?

When discussing your experience leading a sales team, focus on specific achievements, such as increasing sales quotas or improving team performance metrics. Highlight your coaching and mentoring strategies, and explain how you foster a culture of accountability and empowerment within your team.

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How do you motivate and mentor your sales team?

When answering this question, provide examples of motivational techniques you've used in the past, such as recognizing individual achievements and creating collaborative environments. Discuss your approach to mentorship, including personalized coaching sessions tailored to each team member's strengths and areas for improvement.

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What strategies do you employ for effective outbound sales?

Share detailed strategies you've utilized in outbound sales, such as leveraging data to identify potential clients, crafting compelling outreach messages, and using social selling tools. Explain how these strategies have led to successful sales conversions and opportunities at your previous roles.

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How do you handle performance issues within your team?

Discuss your process for identifying performance issues early and how you address them directly and constructively. Highlight the importance of open communication, providing feedback, and working together to create actionable improvement plans that benefit both the team member and the company.

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Tell us about a time you had to adapt to change in a rapidly evolving industry.

Provide a concrete example from your experience in SaaS or e-learning where you had to pivot strategy or adapt to new processes due to market demands. Emphasize your flexibility and continuous learning attitude while showcasing your ability to lead your team through change effectively.

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What role does data play in your decision-making as a Manager, Business Development?

Describe how you leverage data analytics to inform your decisions regarding team performance, sales trends, or customer needs. Discuss examples of metrics you've used to measure success and how you adjust strategies based on these insights to ensure continued improvement in your team's output.

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How do you build relationships with key stakeholders?

When discussing stakeholder relationships, emphasize your approach to understanding their needs, maintaining open lines of communication, and delivering value that aligns with their objectives. Share examples of how you've effectively collaborated in the past, leading to successful business outcomes.

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What sales methodologies are you familiar with?

Highlight the sales methodologies that you have employed, such as SPIN Selling, Challenger Sales, or Account-Based Selling. Explain how you implemented these strategies to drive sales success and ensure your team adheres to proven practices for consistent results.

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Describe your experience with social selling.

Share your experiences with social selling techniques, focusing on how you've used platforms like LinkedIn and Twitter to engage potential clients. Discuss specific campaigns or outreach efforts you’ve led and their impact on lead generation and client relationships.

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What sets Docebo apart from other companies in the industry, in your opinion?

Express your understanding of Docebo's unique value proposition in the SaaS and e-learning space. Discuss aspects like innovative technology, company culture, and customer-centric approach, which resonate with you and align with your vision for growth within the business development team.

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Our mission is to change the way people learn with technology.

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Full-time, hybrid
DATE POSTED
March 26, 2025

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