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Assistant Manager- 4317 - job 2 of 4

Company Description

Domino’s Pizza has been the world’s leader in pizza delivery since 1960, and Frank Meeks made sure that the Washington DC Metropolitan area would get a taste of the Domino’s experience. Founded in 1983, Team Washington, Inc. has evolved into one of the best Domino’s Pizza franchises and is globally recognized for great service, great teamwork, and great food. What other pizza franchises do you know that serve pizza to the President of the United States? That’s right, we do. With a multitude of awards and achievements, Team Washington, Inc. works hard to be the best and give back to the neighborhoods we serve.

At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you'll find opportunities you won't find anywhere else in the industry!

Job Description

Summary: Assists in the daily oversight, coordination and execution of stated objectives in sales, costs, employee retention, customer service and satisfaction, food quality, cleanliness and sanitation.  

 

Essential Job Functions: 

1. Understands all policies, procedures, standards, specifications, guidelines and training initiatives to effectively oversee and manage store in the absence of the General Manager. 

2. Ensures customers feel welcome, and team members are responsive, courteous, friendly and service-oriented. 

3. Supervises that food and products are consistently prepared and served according to brand standards including portioning, image and service. 

4. Assists other team members to complete opening, closing, and preparation lists.

5. Actively manages others by working hands-on in preparing food, servicing customers and overseeing the coordination of deliveries. 

6. Supports company and store objectives in sales, service, quality, appearance of facility, sanitation and cleanliness through training of employees and creating a positive, productive working environment. 

7. Control cash by adhering to cash handling and reconciliation procedures. 

8. Fills in where needed to ensure customer service standards and efficient operations.

9. Assists in product management confirming all products are receiving in correct unit count, and condition and that deliveries are performed in accordance with brand standards. 

10. Ability to identify labor or food cost, and with specific actions to impact those figures positively

11. Assists in scheduling labor by anticipated business activity while guaranteeing positions are staffed when and as needed and labor cost objectives are achieved. 

12. Be knowledgeable of policies regarding human resources. 

13. Provide suggestions and recommendations to General and Regional Managers.

14. Maintains professional and technical knowledge by attending educational workshops; reviewing QSR related publications. 

15. Perform other duties as assigned. 

 

Company Wide Responsibilities: 

1. Promotes company policies and advocates for Team Washington 

2. Assures proper attendance and actions 

3. Provides and receives positive feedback and/or constructive criticism 

4. Maintains good communication with co-workers 

5. Serves as a resource for co-workers

6. Cross-trains, learns how role interacts with other departments 

7. Works with manager and management to solve problems, providing suggestions as needed 8. Maintains clean and organized work area, taking ownership of surroundings 

9. Maintains appropriate confidentiality in information

 

Qualifications

All your information will be

  • To perform this job successfully, an individual must be able to perform each essential function  satisfactorily. The requirements listed below are presentative of the knowledge, skill and/or ability  required. Reasonable accommodations may be made to enable individuals with disabilities to perform the  essential functions.
  • Ability to pass applicable Company background checks. 
  • Excellent written and verbal communication skills as needed in interactions with management,  and customers, take and process orders
  • Superb ability to multi-task
  • Ability to function in a dynamic, fasted paced environment
  • Ability to adjust to changing priorities
  • Ability to enter orders using a computer keyboard or touch screen
  • Ability to take orders over the counter or phone
  • Ability to work independently and as part of a team
  • Ability to add, subtract, multiply and divide accurately and quickly (may use calculator). Must be able to  make correct monetary change
  • Ability to lead the team on duty! 

kept confidential according to EEO guidelines.

Additional Information

All your information will be kept confidential according to EEO guidelines.

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Average salary estimate

$35000 / YEARLY (est.)
min
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$30000K
$40000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Assistant Manager- 4317, Domino's

Join Team Washington, Inc. as an Assistant Manager at Domino’s Pizza in Herndon, VA, where we pride ourselves on delivering an exceptional pizza experience since 1983. In this vibrant role, you’ll be at the heart of our operations, helping to steer daily activities that drive sales, elevate customer satisfaction, and ensure our team works smoothly together. You’ll step in to oversee store functions in the absence of the General Manager, so being friendly and responsive to customers is key. You’ll need to manage food preparation standards and ensure everything we serve aligns with our high brand specifications. Expect to roll up your sleeves and get involved in food service and team support while also juggling cash management and adhering to our policies. As an Assistant Manager, you'll play a pivotal role in recruiting and training talent, ensuring our team meets our cleanliness and service standards. Your leadership will not only help us serve great pizzas but also create a positive workplace culture. We believe in rewarding hard work and commitment, which is why there's immense potential for career growth when you join our team. If you’re passionate about food, service, and leading teams, this is the role for you!

Frequently Asked Questions (FAQs) for Assistant Manager- 4317 Role at Domino's
What are the key responsibilities of the Assistant Manager at Domino's Pizza?

As an Assistant Manager at Domino's Pizza, your primary responsibilities will include overseeing daily operations, ensuring customer satisfaction, managing food quality and cleanliness, and supporting team members in their roles. You'll be the go-to person when the General Manager is away, guiding the team to maintain our high standards of service.

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What skills are required for the Assistant Manager position at Domino's Pizza?

To be successful as an Assistant Manager at Domino's Pizza, you should have excellent communication skills, the ability to multitask, and a keen understanding of cash management. Experience in food service is beneficial, along with a passion for leading and motivating teams to achieve our business objectives.

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How does the Assistant Manager contribute to team training at Domino's Pizza?

The Assistant Manager plays a crucial role in training and developing team members at Domino's Pizza. You’ll track performance, share constructive feedback, and ensure that all staff are onboarded effectively in line with our company policies. Your encouragement and leadership will foster a productive, positive work environment.

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What opportunities for advancement are available for Assistant Managers at Domino's Pizza?

At Domino's Pizza, we believe in nurturing our talent. As an Assistant Manager, you can pursue pathways to grow into higher management positions. With a strong track record and dedication to your role, you could move up to General Manager or even higher levels of administration within Team Washington, Inc.

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What type of work environment can an Assistant Manager expect at Domino's Pizza?

As an Assistant Manager at Domino's Pizza, you'll thrive in a dynamic, fast-paced environment surrounded by a supportive team. We build a culture that prioritizes communication, teamwork, and a fun atmosphere while upholding our reputation for excellent service and product quality.

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Common Interview Questions for Assistant Manager- 4317
How do you manage multiple tasks as an Assistant Manager at Domino's Pizza?

Effective multitasking is key in this role. I prioritize tasks based on urgency and importance, and I leverage tools like checklists to keep track of daily operations. I also believe in open communication with my team to delegate tasks efficiently.

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Can you give an example of how you've handled a difficult customer situation?

In a previous role, I dealt with a dissatisfied customer by actively listening to their concerns and validating their feelings. I apologized for the inconvenience and offered a solution, which turned a negative experience into a positive one, ensuring customer loyalty.

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What strategies would you use to increase sales as an Assistant Manager?

To boost sales, I would analyze sales data to identify trends and adjust our menu offerings or promotions accordingly. Additionally, I’d implement staff training focused on upselling techniques and foster an enhanced customer experience to drive repeat business.

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How do you ensure food quality and safety at Domino's Pizza?

Food quality and safety are paramount. I ensure that all staff are trained on proper food handling procedures and that we adhere to health guidelines. Regular checks on food storage and preparation processes help maintain these standards.

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What’s your leadership style as an Assistant Manager?

My leadership style is collaborative and supportive. I believe in empowering team members by delegating responsibilities and encouraging their input, which fosters a sense of ownership and accountability across the team.

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How do you keep the team motivated during busy shifts?

To keep the team motivated during hectic times, I focus on maintaining a positive atmosphere. I celebrate small wins during the shift and ensure everyone is aware of how their efforts contribute to the team's success. Breaks and encouragement are key.

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What is your approach to employee training and development?

I believe in a hands-on approach to training, where I first demonstrate tasks and then allow team members to practice with guidance. I provide constructive feedback and recognize advancements, encouraging continuous growth and learning.

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How would you handle inventory management as an Assistant Manager at Domino's Pizza?

I would implement a systematic check-in and check-out process for inventory to ensure accuracy. Regular audits and communication with suppliers are essential to maintain appropriate stock levels and reduce waste.

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Describe a time when you suggested an improvement in your workplace.

I noticed that our order processing time could be improved. I recommended a digital ticketing system which reduced errors and sped up service. The management adopted it, leading to increased customer satisfaction and sales.

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Why do you want to work as an Assistant Manager at Domino's Pizza?

I am excited about working at Domino's Pizza because I admire the commitment to customer satisfaction and teamwork. I want to leverage my experience in management and my passion for food service to contribute positively to such a winning environment.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
April 20, 2025

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