General Manager In Training(02558) - 4070 Pendleton Way

The General Manager in Training at RPM Pizza is responsible for overseeing daily operations, building and leading a team, ensuring high customer service standards, managing inventory and cash handling, and promoting community involvement. This role involves working closely with team members to uphold all health and safety regulations while striving for operational excellence.

To become a General Manager in Training at RPM Pizza, candidates must have completed GMITO Class or an equivalent program, demonstrate leadership skills in a high-volume setting, and be proficient in math and technology. Experience in training team members along with the ability to uphold brand standards is essential.

As a General Manager in Training at RPM Pizza, you'll receive a competitive salary along with bonus opportunities. Benefits include medical, dental, vision, and life insurance if enrolled in the medical plan, as well as a 401K program. You'll also have opportunities for leadership development and community engagement.

The work schedule for a General Manager in Training at RPM Pizza typically requires 40+ hours per week, including flexible hours during nights and weekends. The role demands strong leadership presence during peak operational times and provides an opportunity to engage with customers and team members alike.

RPM Pizza supports the development of General Managers in Training through ongoing training programs, mentorship opportunities, and career advancement paths. Employees are encouraged to develop their leadership skills while receiving constant feedback and coaching to help them become successful leaders within the company.

When discussing your leadership style as a General Manager, emphasize your ability to motivate and coach your team, creating a positive work environment. Highlight your experience with recognizing individual strengths and fostering a culture of teamwork and support.

In your answer, provide a specific example of a time when you implemented training or operational changes that led to an increase in customer satisfaction. Emphasize the steps you took and the positive results that followed.

Discuss the systems and processes you utilize for tracking inventory, including regular audits and staff training. Highlight your experience with sales projections and how accurate inventory management contributes to overall profitability.

To answer, emphasize your approach to conflict resolution that involves open communication and constructive feedback. Share a past experience where you successfully mediated a situation, resulting in a more cohesive team.

Illustrate your familiarity with safety and health standards, and explain how you would conduct regular training sessions and audits. Make it clear that you prioritize a culture of safety and compliance throughout your team.

Provide a relevant example that showcases your flexibility and problem-solving skills. Mention how you adapted to the situation, the actions you took, and how you communicated with your team during the transition.

Discuss your systematic approach to training, emphasizing the importance of hands-on experience, mentorship, and clear expectations. Share any training programs you've developed or implemented in past roles.

Respond by explaining how you set SMART goals (Specific, Measurable, Achievable, Relevant, Time-bound) and how you align them with company objectives. Discuss your methods for tracking progress and celebrating achievements.

In your answer, convey your genuine interest in the company’s values, culture, and community involvement. Explain how RPM Pizza’s commitment to leadership development and customer satisfaction aligns with your professional aspirations.

Highlight critical qualities such as strong leadership, effective communication, problem-solving abilities, and a customer-centric mentality. Emphasize how these traits contribute to a successful and harmonious work environment.