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General Manager(01678) - 200 W Austin Blvd image - Rise Careers
Job details

General Manager(01678) - 200 W Austin Blvd

Job Description

ABOUT THE JOB

You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically general managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask.

You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now!


JOB REQUIREMENTS AND DUTIES

You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.

In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance& punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.

ADVANCEMENT

Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From delivery driver to management, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.

DIVERSITY

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

SUMMARY STATEMENT

We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

QUALIFICATIONS

General job duties for all store team members

Operate all equipment.
Stock ingredients from delivery area to storage, work area, walk-in cooler.
Prepare product.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and facility approximately daily.

Training

Orientation and training provided on the job.

Communication Skills

Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Essential Functions/Skills

Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
Must be able to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
Ability to enter orders using a computer keyboard or touch screen.

WORK CONDITIONS

Exposure to

Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
Sudden changes in temperature in work area and while outside.
Fumes from food odors.
Exposure to cornmeal dust.
Cramped quarters including walk-in cooler.
Hot surfaces/tools from oven up to 500 degrees or higher.
Sharp edges and moving mechanical parts.

SENSING

Talking and hearing on telephone.
Near and mid-range vision for most in-store tasks.
Depth perception.
Ability to differentiate between hot and cold surfaces.

TEMPERAMENTS

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.

PHYSICAL REQUIREMENTS including, but not limited to the following:


Standing

Most tasks are performed from a standing position.

Walking

For short distances for short durations.
Surfaces include ceramic tilebricks with linoleum in some food process areas. Height of work surfaces is between 36 and 48.

Sitting

Paperwork is normally completed in an office at a desk or table.

Lifting

Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
Cases are usually lifted from floor and stacked onto shelves up to 72 high.

Carrying

Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.


Pushing

To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24- 30 and requires a force of up to 7.5 pounds to push.
Trays may also be pulled.

Climbing

Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

Additional Information

Additional Job DetailsStooping/Bending

Forward bending at the waist is necessary at the pizza assembly station.
Toe room is present, but workers are unable to flex their knees while standing at this station.
Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting

Performed occasionally to stock shelves and to clean low areas.

Reaching

Reaching is performed continuously; up, down and forward.
Workers reach above 72 occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Hand Tasks

Eye-hand coordination is essential. Use of hands is continuous during the day.
Frequently activities require use of one or both hands.
Shaping pizza dough requires frequent and forceful use of forearms and wrists.
Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.

Machines, Tools, Equipment, Work Aids

Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

DRIVING SPECIFIC JOB DUTIES

Deliver product by car and then to door of customer.
Deliver flyers and door hangers.

REQUIRES

Valid driver's license with safe driving record meeting company standards.
Access to an insured vehicle which can be used for delivery.

ESSENTIAL SKILLS

Navigational skills to read a map, locate addresses within designated delivery area.
Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.

PHYSICAL DEMANDS

Carrying

During delivery, carry pizzas and beverages while performing walking and climbing duties.

Driving

Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.

Walking

Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.

Climbing

During delivery of product, navigation of five or more flights of stairs may be required.

WORK CONDITIONS

Exposure To

Varying and sometimes adverse weather conditions when delivering product, driving and couponing.

SENSING

Far vision and night vision for driving.

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Average salary estimate

$45000 / YEARLY (est.)
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$40000K
$50000K

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What You Should Know About General Manager(01678) - 200 W Austin Blvd, Domino's

At Domino's Pizza, we believe that great leaders shape great teams, and that's why we're on the lookout for an enthusiastic General Manager! If you have a knack for motivating others and keeping things running smoothly, this is your chance to shine. This role based in Nevada, Missouri, involves overseeing everything that happens during your shifts – think of it as running your very own pizza empire! Beyond just managing day-to-day operations, you'll be responsible for cost control, inventory management, and delivering top-notch customer service. Your leadership sets the tone for the entire store, so being an exemplary team player is a must. You'll also engage in staffing, food management, and ensuring a clean, efficient store environment. If you thrive in a challenging yet fun atmosphere and possess strong judgment, math skills, and multitasking abilities, then you're exactly who we're looking for! Join our passionate team and turn your career into an exciting journey – from General Manager to potentially owning your own Domino's franchise one day! Our commitment to diversity means we value unique talents and contributions, ensuring every day is a chance to grow. So why wait? Be the boss you've always wanted to be and help us serve the best pizza around!

Frequently Asked Questions (FAQs) for General Manager(01678) - 200 W Austin Blvd Role at Domino's
What are the main responsibilities of a General Manager at Domino's Pizza?

As a General Manager at Domino's Pizza, you'll be the mastermind behind daily operations, ensuring everything runs smoothly. This includes managing cost controls, overseeing staff, handling customer relations, and maintaining inventory levels. You'll lead by example, enforcing company policies and setting a standard for excellent customer service.

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What qualifications do I need to become a General Manager at Domino's Pizza?

To become a General Manager at Domino's Pizza, applicants generally need prior experience in a leadership role within a restaurant or retail environment. Strong communication skills, the ability to multitask, and knowledge of financial controls are vital. Additionally, possessing a valid driver's license and a good driving record is necessary if you're involved in deliveries.

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What opportunities for advancement exist for a General Manager at Domino's Pizza?

At Domino's Pizza, career growth is encouraged! Many team members have advanced from roles like delivery driver to General Manager and even to franchise ownership. You'll have numerous opportunities to hone your management skills and potentially rise through the ranks within the company.

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How does Domino's Pizza support its General Managers in their roles?

Domino's Pizza provides a comprehensive training program for new General Managers, ensuring you have the tools and knowledge needed to succeed. There's also ongoing support and resources available to help you handle challenges and optimize store performance effectively.

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What qualities make for a successful General Manager at Domino's Pizza?

A successful General Manager at Domino's Pizza is someone who is adaptable, results-driven, and has a passion for pizza and customer service. Leadership skills, the ability to enforce standards, and a positive attitude will help you motivate your team and create a welcoming atmosphere for customers.

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Common Interview Questions for General Manager(01678) - 200 W Austin Blvd
What experience do you have that makes you a suitable candidate for the General Manager position at Domino's Pizza?

When answering this question, highlight your previous leadership roles in the food or retail industry. Discuss any specific achievements like improving sales, enhancing customer satisfaction, or leading a successful team initiative to demonstrate your qualifications for the General Manager role.

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How do you handle conflicts between team members as a General Manager?

It's important to approach conflicts with a calm and diplomatic attitude. Describe a method where you facilitate open communication, encourage team members to express their perspectives, and guide them toward a resolution that aligns with company goals and ensures a harmonious work environment.

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Can you provide an example of how you improved the customer experience in a previous role?

Discuss a specific instance where you implemented a new process or trained staff on customer engagement techniques that led to increased customer satisfaction. Use metrics or customer feedback to illustrate the positive impact of your actions.

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What strategies would you use to optimize inventory management as a General Manager?

Talk about techniques like regular inventory audits, keeping track of sale trends to forecast needs, and training your team on proper inventory procedures to minimize waste. Show that you understand how effective inventory management can support profitability.

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How do you prioritize tasks during a busy shift?

Outline your approach to multitasking, which may include delegating responsibilities based on team strengths, utilizing a checklist, and maintaining open communication with staff. This will show your organizational skills and ability to remain focused under pressure.

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Why do you want to work for Domino's Pizza?

Express your passion for the brand and its culture. Mention specific values or achievements of Domino's Pizza that resonate with you and how you see yourself contributing to its mission as a General Manager.

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What metrics do you consider most important for managing a pizza store?

Highlight key performance indicators such as sales growth, customer feedback ratings, employee retention rates, and cost control measures. Explain how monitoring these metrics can drive overall store performance and improve customer satisfaction.

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How would you foster a positive work environment for your team?

Discuss methods like recognizing team members for their efforts, facilitating team-building activities, and maintaining open lines of communication to ensure all employees feel valued and engaged in their work.

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What would you do if a customer had a complaint about their order?

Explain the importance of empathy and effective communication in addressing customer complaints. Share an example of how you would listen to the customer, apologize for any inconvenience, and take immediate action to resolve the issue.

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Describe how you would manage staff training and development.

Discuss your view of training as an ongoing process, not just an initial step. Talk about implementing a robust onboarding program, providing continuous education on products and customer service, and creating opportunities for career advancement within the team.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
March 30, 2025

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