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General Manager(02097) - 409 W Gorham St

Job Description

ABOUT THE JOB



You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask.



You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got.



JOB REQUIREMENTS AND DUTIES



You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.



In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance & punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.



You must be 18 years of age or older.



General job duties for all store team members



• Operate all equipment.



• Stock ingredients from delivery area to storage, work area, walk-in cooler.



• Prepare product.



• Receive and process telephone orders.



• Take inventory and complete associated paperwork.



• Clean equipment and facility approximately daily.



Training-Orientation and training provided on the job.



Communication Skills-Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.



Essential Functions/Skills-Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen.



Work Conditions



EXPOSURE TO: Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/tools from oven up to 500 degrees or higher. Sharp edges and moving mechanical parts.

SENSING: Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces.



TEMPERAMENTS: The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.



PHYSICAL REQUIREMENTS including, but not limited to the following: Standing, Walking, Sitting, Lifting, Carrying, Pushing, Climbing, Stooping/Bending, Crouching/Squatting, Reaching, Hand/eye tasks, Tools, Equipment, and Work Aids.



Driving Specific Job Duties Deliver product by car and then to door of customer. Deliver flyers and door hangers.



Requires Valid driver's license with safe driving record meeting company standards. Access to an insured vehicle which can be used for delivery.



Essential Skills Navigational skills to read a map, locate addresses within designated delivery area. Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.



Physical Demands



CARRYING During delivery, carry pizzas and beverages while performing walking and climbing duties.



DRIVING Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.



WALKING Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.



CLIMBING During delivery of product, navigation of five or more flights of stairs may be required.



WORK CONDITIONS



Exposure To Varying and sometimes adverse weather conditions when delivering product, driving and couponing.



SENSING Far vision and night vision for driving.



For further detailed information about job descriptions will be presented to you upon interview.

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Average salary estimate

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What You Should Know About General Manager(02097) - 409 W Gorham St, Domino's

Welcome to the exciting world of management at Domino's Pizza! As the General Manager at our Madison, Wisconsin location, you will step into a role where your natural leadership abilities will shine. You're the go-to person, ensuring that everything runs smoothly during your shifts while guiding your team to deliver outstanding pizza and exceptional customer service. Your responsibilities will include cost and cash control, staffing, managing inventory, and creating a fun work environment that keeps both your team and customers happy. Imagine the satisfaction of being the driving force behind a team that’s dedicated to being the best in pizza delivery. Here, you're not just a manager; you're a mentor and motivator, making sure everyone adheres to our high standards and policy guidelines. You'll be deeply involved in every aspect of the operation, from food management to marketing, ensuring that we maintain our perfect image at all times. Plus, you’ll be supported by a company that values your input and encourages your professional growth. If you're ready to take the next step in your career and embrace a role where your efforts have a real impact, we can't wait for you to join us at Domino's Pizza!

Frequently Asked Questions (FAQs) for General Manager(02097) - 409 W Gorham St Role at Domino's
What are the main responsibilities of a General Manager at Domino's Pizza?

As a General Manager at Domino's Pizza, your main responsibilities include overseeing daily operations, managing staff, ensuring cost controls, handling inventory, and providing excellent customer service. You will set the example for your team by adhering to policies and procedures while motivating them to perform at their best.

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What qualifications do I need to apply for the General Manager position at Domino's Pizza?

To apply for the General Manager position at Domino's Pizza, you should be 18 years or older, possess strong communication skills, and have a knack for multitasking. Previous management experience in the food service industry is advantageous, but we also provide on-the-job training to set you up for success.

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How does Domino's Pizza support the career growth of General Managers?

Domino's Pizza is committed to the professional development of its General Managers by offering comprehensive training programs and opportunities for advancement within the company. You'll have the chance to refine your skills while working in a dynamic environment, preparing you for future leadership roles.

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What type of work environment can a General Manager expect at Domino's Pizza?

As a General Manager at Domino's Pizza, you'll experience a lively, fast-paced work environment where teamwork and communication are essential. We value creativity and encourage managers to bring innovative ideas to improve store operations, all while making sure that maintaining customer satisfaction remains a top priority.

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What is the importance of customer relations for a General Manager at Domino's Pizza?

Customer relations are crucial for a General Manager at Domino's Pizza because we strive to deliver not just delicious pizzas but also a memorable experience. Building positive relationships with customers enhances loyalty and drives repeat business, which is essential for our store's success and profitability.

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Common Interview Questions for General Manager(02097) - 409 W Gorham St
How do you handle conflicts among team members as a General Manager?

When facing conflicts among team members, it's important to listen carefully to both sides and understand the root of the problem. I would bring them together to discuss the issue constructively and help them find a mutual solution, promoting a collaborative team environment.

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What techniques do you use to motivate your team at Domino's Pizza?

To motivate my team, I focus on recognizing their achievements, setting clear goals, and fostering an environment of open communication. Additionally, I encourage skill development and provide regular feedback to help them grow in their roles.

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Can you describe your experience with cost control and inventory management?

In my previous management positions, I have implemented effective cost control measures by analyzing sales trends and adjusting inventory levels accordingly. I regularly conducted inventory audits to minimize waste and ensure that we maintain adequate stock levels to meet customer demands.

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How would you ensure customer satisfaction during a busy shift?

To ensure customer satisfaction during busy shifts, I prioritize efficient communication and teamwork. I would delegate tasks effectively, keep an eye on service quality, and make adjustments as needed to maintain a smooth workflow, ensuring that every customer's experience is positive and timely.

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What steps would you take to increase profitability in your store?

To increase profitability in my store, I would analyze sales data to identify trends and adjust our menu and pricing accordingly. Additionally, I would focus on minimizing waste, improving employee productivity, and enhancing marketing efforts to attract more customers.

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What role does training play in your management style?

Training is essential in my management style as it lays the foundation for a competent and confident team. I believe that continuous training not only improves individual performance but also enhances overall team dynamics, which translates to better customer service.

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Can you explain how you handle customer complaints?

When handling customer complaints, I listen attentively to understand their concerns and empathize with their situation. I then take swift action to resolve the issue, offering apologies when necessary and ensuring that they leave satisfied. A positive resolution often leads to customer loyalty.

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How do you balance multiple tasks during a shift?

Balancing multiple tasks during a shift requires strong organizational skills and the ability to prioritize effectively. I use a checklist for high-impact tasks and delegate responsibilities among team members to ensure efficient operations without compromising service quality.

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What strategies do you have for maintaining high standards in your store?

To maintain high standards in my store, I regularly conduct training sessions, promote a culture of accountability, and continuously monitor operations to ensure compliance with quality and safety procedures. I also encourage team feedback to identify areas for improvement.

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How do you plan to integrate marketing initiatives at your location?

Integrating marketing initiatives involves collaborating with my team and utilizing local trends and events to create promotional offers. I would encourage creative ideas from my staff and leverage social media platforms to boost our visibility and customer engagement.

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Full-time, on-site
DATE POSTED
March 30, 2025

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