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General Manager(07948) - 2119 Patterson Rd

Job Description

ABOUT THE JOB

You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask.

You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now!

JOB REQUIREMENTS AND DUTIES

You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.

In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance & punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.

ADVANCEMENT

Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From assistant manager to general manager, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.

DIVERSITY

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

SUMMARY STATEMENT

We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

General Job Duties For All Store Team Members

· Operate all equipment.

· Stock ingredients from delivery area to storage, work area, walk-in cooler.

· Prepare product.

· Receive and process telephone orders.

· Take inventory and complete associated paperwork.

· Clean equipment and facility approximately daily.

Training

Orientation and training provided on the job.

Communication Skills

· Ability to comprehend and give correct written instructions.

· Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Essential Functions/Skills

· Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).

· Must be able to make correct monetary change.

· Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.

· Ability to enter orders using a computer keyboard or touch screen.

· Navigational skills to read a map, locate addresses within designated delivery area.

· Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.

Work Conditions

EXPOSURE TO

· Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.

· In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.

· Sudden changes in temperature in work area and while outside.

· Fumes from food odors.

· Exposure to cornmeal dust.

· Cramped quarters including walk-in cooler.

· Hot surfaces/tools from oven up to 500 degrees or higher.

· Sharp edges and moving mechanical parts.

· Varying and sometimes adverse weather conditions when delivering product, driving and couponing.

SENSING

· Talking and hearing on telephone. Near and mid-range vision for most in-store tasks.

· Depth perception.

· Ability to differentiate between hot and cold surfaces.

· Far vision and night vision for driving.

TEMPERAMENTS

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions.

Additional Information

PHYSICAL REQUIREMENTS, including, but not limited to the following:

Standing

Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".

Walking

For short distances for short durations

Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.

Sitting

Paperwork is normally completed in an office at a desk or table

Lifting

Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.

Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.

Cases are usually lifted from floor and stacked onto shelves up to 72" high.

Carrying

Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.

Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.

Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

During delivery, carry pizzas and beverages while performing "walking" and "climbing" duties.

Pushing

To move trays which are placed on dollies.

A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.

Trays may also be pulled.

Climbing

Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

During delivery of product, navigation of five or more flights of stairs may be required.Stooping/Bending

Forward bending at the waist is necessary at the pizza assembly station.

Toe room is present, but workers are unable to flex their knees while standing at this station.

Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.

Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting

Performed occasionally to stock shelves and to clean low areas.

Reaching

Reaching is performed continuously; up, down and forward.

Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.

Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.

Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Driving

Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.

Machines, Tools, Equipment, Work Aids

Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Driving Specific Job Duties

Deliver product by car and then to door of customer.

Deliver flyers and door hangers.

Requires

Valid driver's license with safe driving record meeting company standards.

Access to insured vehicle which can be used for delivery.

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Average salary estimate

$45000 / YEARLY (est.)
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$35000K
$55000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About General Manager(07948) - 2119 Patterson Rd, Domino's

If you’re ready to take charge and showcase your leadership skills, the General Manager position at Domino's Pizza in Riverbank, California is your chance! Picture this: you’re at the helm of a bustling store, guiding a dynamic team to ensure every pizza is delivered hot, fresh, and on time. You’re not just managing operations; you’re being the inspiring leader someone has always looked up to. The role encompasses a bit of everything — from overseeing cost and inventory management to enhancing customer relations and promoting a positive team environment. Here at Domino's, we pride ourselves on nurturing our team members from entry-level positions to franchise owners, and as General Manager, you’ll pave the way for both your career advancement and that of others. You’ll be responsible for driving profitability while maintaining the lively atmosphere our stores are known for. Plus, we value diversity! Your unique insights will contribute to our mission of allowing every team member to shine. Overall, this position offers more than just a paycheck — it’s your launching pad into a rewarding career full of opportunities. So if you’re ready to step up, motivate your crew, and help us redefine pizza delivery, apply today! Let’s make great things happen together at Domino's Pizza!

Frequently Asked Questions (FAQs) for General Manager(07948) - 2119 Patterson Rd Role at Domino's
What are the main responsibilities of a General Manager at Domino's Pizza?

As a General Manager at Domino's Pizza, your primary responsibilities include overseeing daily operations, managing staff, controlling costs, and ensuring an outstanding customer experience. You will be tasked with inventory and cash control, staffing, training new team members, and maintaining adherence to health and safety standards. Your proactive approach will guide your team in delivering excellent service while driving profitability for the store.

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What skills are essential for a General Manager at Domino's Pizza?

Essential skills for a General Manager at Domino's Pizza include strong leadership, effective communication, multitasking, and sound judgment. Additionally, a solid grasp of basic math for handling cash and inventory, as well as the ability to create a positive and motivating work environment, will contribute greatly to your success in this role.

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What qualifications are required to become a General Manager at Domino's Pizza?

While specific educational qualifications may vary, having prior managerial experience in a customer service or food service environment is highly beneficial for the General Manager position at Domino's Pizza. Additionally, you should demonstrate strong leadership skills and a passion for delivering top-notch customer service, as this role is pivotal in managing a successful store.

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What is the work culture like for a General Manager at Domino's Pizza?

The work culture at Domino's Pizza for a General Manager is fun, fast-paced, and supportive. Teamwork is highly encouraged, and diversity is cherished. You will be part of an enthusiastic environment where everyone's contributions are valued, creating opportunities for individuals to grow and succeed together. Your role will not only shape operational success but also foster a positive atmosphere for both employees and customers.

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What are the opportunities for advancement as a General Manager at Domino's Pizza?

As a General Manager at Domino's Pizza, you have tremendous opportunities for advancement. Many team members have started as delivery drivers and progressed to franchise owners or corporate positions. Your dedicated leadership and performance can lead you to higher roles, providing a clear pathway for career growth within the company.

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Common Interview Questions for General Manager(07948) - 2119 Patterson Rd
How do you handle difficult customers as a General Manager?

Dealing with difficult customers requires patience and understanding. Focus on listening to their concerns, empathizing with their situation, and working toward a resolution. Demonstrating excellent customer service is key; be proactive in addressing the issue while ensuring that the team supports you in the process.

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Can you describe your leadership style as a General Manager?

My leadership style is collaborative and motivational. I believe in empowering my team by encouraging their input and providing support when needed. I set clear expectations while being available to guide them through challenges, fostering an environment where everyone feels valued and driven to succeed.

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How would you improve team productivity at Domino's Pizza?

Improving team productivity can be achieved by implementing efficient training programs and recognizing team efforts regularly. I would focus on clear communication of our goals and expectations and encourage open dialogues to ensure everyone is aligned and motivated to achieve success together.

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What strategies do you use for effective inventory management?

Effective inventory management involves meticulous record keeping and regular audits. I would implement an inventory tracking system to monitor stock levels accurately, identify trends, and make adjustments to orders accordingly to reduce waste and maximize profit.

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How do you foster a positive work environment?

Fostering a positive work environment starts with open communication and recognition of achievements, big or small. I strive to create a culture of support and inclusivity where team members feel comfortable sharing their ideas, and I prioritize celebrations of our collective successes to boost morale.

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What would you do if a team member is consistently underperforming?

If a team member is underperforming, I would first engage in a one-on-one conversation to understand any challenges they might be facing. Offering support, additional training, and setting achievable goals can often help them improve. If needed, we can create an action plan suited to their development.

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How do you prioritize tasks during busy shifts at Domino's?

During busy shifts, I prioritize tasks by assessing immediate needs and delegating responsibilities effectively. I stay organized with a checklist to ensure all duties are completed efficiently, focusing first on customer orders and quality service, followed by supporting team needs.

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What role does teamwork play in your management style?

Teamwork is crucial in my management style. I believe that a united team can overcome challenges more effectively. Encouraging collaboration and communication within the team promotes trust and ultimately results in better service for our customers.

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How do you ensure compliance with health and safety regulations?

Ensuring compliance with health and safety regulations involves regular training sessions for team members on best practices, conducting consistent audits, and maintaining open communication about safety protocols. Leading by example is essential to instill these vital standards within the team.

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What motivates you as a General Manager at Domino's Pizza?

I am motivated by the opportunity to lead a talented team and the chance to make a positive impact on customer experiences. Seeing my team succeed and grow in their roles is particularly rewarding, as it aligns with Domino's commitment to fostering a culture of excellence.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
March 30, 2025

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