Dynamics 365 Finance & Operations (D365 F&O) Lead

The Dynamics 365 Finance & Operations Lead at Duke Corporate Education is tasked with leading the implementation and optimization of the D365 platform. This includes collaborating with various departments to ensure that technology solutions align with business strategies and operational needs. The role also involves developing training programs to empower staff, identifying enhancement opportunities, and providing support and troubleshooting to ensure a smooth operation of the D365 system.

To be considered for the Dynamics 365 Finance & Operations Lead position at Duke Corporate Education, candidates must have a Bachelor’s degree in Finance, Accounting, Information Technology, or a related field. Additionally, a minimum of 5 years of proven experience working with Dynamics 365 Finance and Operations is essential. Relevant certifications and a strong grasp of financial principles and workflows will be advantageous for applicants.

The Dynamics 365 Finance & Operations Lead at Duke Corporate Education plays a crucial role in fostering collaboration among cross-functional teams. By working hand-in-hand with diverse departments, the Lead ensures that technology solutions effectively support the operational processes, aligning with the overall business strategy. This collaborative effort is key to achieving successful implementation and optimization of the D365 F&O platform.

Successful candidates for the Dynamics 365 Finance & Operations Lead role at Duke Corporate Education should possess excellent communication and interpersonal skills to engage and inspire others. A proactive mindset, exceptional problem-solving abilities, and a strong understanding of financial principles are also critical. These skills allow the Lead to navigate complex challenges and guide cross-functional teams toward achieving common goals effectively.

At Duke Corporate Education, the Dynamics 365 Finance & Operations Lead is responsible for developing and delivering comprehensive training programs. These initiatives aim to empower staff members to fully leverage the capabilities of D365 F&O. By facilitating knowledge sharing, the Lead ensures that all users are equipped with the tools and understanding necessary for efficient platform utilization.

When answering this question, provide a detailed overview of your experience with D365 implementation projects. Highlight specific roles you've played, the challenges you faced, and the outcomes of those projects to illustrate your expertise.

To effectively answer this question, discuss your approach to collaborating with various teams, understanding their needs, and translating those into technology solutions that align with organizational goals. Providing an example will strengthen your response.

Select a specific instance where you noticed inefficiencies and explain the steps you took to analyze the process, implement improvements, and the tangible results achieved. This shows your critical thinking and initiative.

Discuss the various training methods you utilize, such as hands-on workshops, documentation, or e-learning platforms. Emphasizing your ability to cater to different learning styles will demonstrate your adaptability as a trainer.

Your answer should encompass a systematic approach to identifying and resolving user issues, including communication with users to understand problems and coordinating with technical teams if necessary for escalation.

Share your knowledge of financial principles relevant to Dynamics 365, such as budgeting, forecasting, or financial reporting. Relating these principles to D365 functionalities will showcase your expertise in both areas.

Provide specific examples that highlight your collaborative experiences, understanding of diverse team dynamics and how working closely with others contributed to successful outcomes in past projects, particularly with D365.

Be candid about past challenges you encountered, whether they were technical, budgetary, or stakeholder-related. Discuss how you addressed these challenges and what you learned from them to reassure your potential employer of your problem-solving capabilities.

Explain the strategies you employ to engage with users pre- and post-implementation, such as regular check-ins or gathering feedback. Illustrating a user-centric approach will show your commitment to user satisfaction.

Share your enthusiasm about contributing to leader development and aligning D365 solutions with organizational change goals. This personal touch will reflect your genuine interest in the position and the company culture.