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Trainer / Talent Development Specialist- Social Services - job 1 of 4

Company Description

A LITTLE ABOUT US:

At Dungarvin, we're not just a national company; we're a family of caring, passionate, and dedicated team members working together nationwide to offer top-notch, community-based support. Our mission is simple: We're here to provide exceptional assistance to individuals with intellectual and developmental disabilities, including those facing mental health, behavioral, or significant medical challenges. What sets us apart is our commitment to tailoring our services to fit the unique aspirations, dreams, goals, and needs of each person we serve. We take pride in creating customized solutions that resonate with the individual, all made possible through the support of Medicaid and Community Support Waivers. Since our humble beginnings in 1976 in the heart of Minnesota, we've grown to extend our reach to fifteen states. Whether through our dedicated field professionals or our corporate roles, we are driven by one core belief: empowering people with disabilities to unlock their full potential and enhance their quality of life. 

Join our nationwide family and let us help you achieve your unique goals and dreams. 

WE OFFER: 

  • Schedule: 8 AM - 5 PM CST (some flexibility available). There may also be occasional night training sessions. 
  • 401(k) Plan: Company match available, vested after 1 year. 
  • Work Environment: Hybrid model (3 Days Onsite presence) 
  • Culture: A supportive team environment that values adaptability, learning, and innovation and a work/life balance schedule 
  • Company-Provided Hardware: Equipment will be supplied by the company. 
  • Pet Insurance: Coverage options available. 
  • Paid Time Off: PTO that increases with tenure. 
  • Medical, Dental, and Vision Insurance: Domestic partners are eligible for dental coverage. 
  • National Discount Programs: Access to various discounts. 
  • Long-Term Life Insurance: Provided at no cost to employees. 
  • Supplemental Insurance, FSA, and HSA: Additional options available. 
  • TapCheck: Access up to 50% of your wages before payday. 
  • Mileage Reimbursement: Some travel required
  • Referral Bonus Program: Incentives for referring candidates. 

 

Job Description

WHAT YOU WILL DO:

We are excited to announce that we are looking for an experienced, energetic, and engaging trainer to join our regional training team, dedicated to supporting our direct care staff who provide exceptional care to individuals with developmental disabilities. 

The ideal candidate will be a confident public speaker and a passionate trainer, well-versed in the latest tools and resources to enhance employee training and performance. Our Talent Development Specialists/Trainers play a vital role in delivering high-quality services, and your expertise will make a meaningful impact! 

Key Responsibilities Include: 

  • Facilitating New Employee Orientation: Conduct engaging and informative sessions, ensuring all new hires feel welcomed and prepared. 
  • Leading Virtual Trainings: Utilize platforms like Zoom, GoToMeeting, and Teams to deliver training remotely. You'll also provide support with any technical issues that may arise. 
  • Proficient Use of Software: Demonstrate your skills with programs such as Word, Excel, PowerPoint, Teams, and Outlook to create effective training materials. 
  • Managing Our Learning Management System: Update and track training completions, classes, and essential data to ensure compliance and effectiveness. 
  • Monitoring Training Components: Oversee schedules, documentation, and materials to maintain a high standard of training delivery. 
  • Open Communication: Foster ongoing dialogue with all staff levels regarding training requirements and needs. 
  • Supporting Fellow Trainers: Collaborate with colleagues and assist in organizational and departmental in-service training. 
  • Coordinating Resources: Work together with staff to maximize training benefits for the individuals we serve and enhance program effectiveness. 

If you're ready to bring your skills to a dynamic environment where you can truly make a difference, we want to hear from you! Join us in empowering our team and providing exceptional care to those we serve. 

Qualifications

MUST HAVE:

  • Experience/Education: A minimum of two years of experience or education related to teaching, staff training, or the development of training programs/curricula, with a focus on virtual presentation. 
  • Proven Track Record: Demonstrated success in conducting virtual or web-based training programs. 
  • Certification Requirements: Must have or be able to obtain certifications in required training programs, including but not limited to CPR, CBRF First Aid (including choking), CBRF Fire Safety, CBRF Standard Precautions, CPI Mandt, and any other state or Dungarvin-required programs. 
  • Communication Skills: Strong communication and interpersonal skills are essential, along with effective decision-making, time management, and organizational abilities. 
  • Work Style: Ability to work independently and collaboratively with a team in a virtual setting 
  • Physical requirements:  Instructors must demonstrate physical coordination and skill, which may include the ability  to maintain balance while moving or being pushed or pulled. They must also be able to lower themselves into a half- squat position while keeping their back straight. 

Additional Information

IMPORTANT TO KNOW:

  • The trainer role is primarily during normal business hours, Monday to Friday, from 8 AM to 5 PM. However, there may be occasions when night training sessions are required. 

At Dungarvin, diversity and inclusion are a part of what makes our organization strong. Together, we can continue to work towards an inclusive culture that supports our employees and persons served. Compass and Dungarvin are affirmative action and equal opportunity employers.

Please Note: The deadline for internal applications is set for one week from the date of the job posting.

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Average salary estimate

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What You Should Know About Trainer / Talent Development Specialist- Social Services, Dungarvin

Dungarvin is currently on the lookout for a vibrant and skilled Trainer / Talent Development Specialist to join our dedicated regional training team in Mendota Heights, MN. Here at Dungarvin, we are more than just a company—we are a close-knit family committed to providing exceptional support to individuals with intellectual and developmental disabilities. In this role, you will play a crucial part in onboarding new employees and helping seasoned staff enhance their skills through engaging training sessions. Ideal candidates will shine as confident speakers and passionate trainers, able to utilize digital platforms to deliver effective learning experiences. As a part of your day-to-day responsibilities, you will facilitate informative new employee orientations, lead virtual training sessions, and manage our learning management system to track ongoing training achievements. You’ll also communicate openly with all staff to ensure training meets diverse needs and collaborate with fellow trainers to lift the entire team. At Dungarvin, we value adaptability, innovation, and a work-life balance, which is why we offer a flexible schedule with the opportunity for hybrid work. If you are looking for a platform to make a significant impact and help empower both staff and those we serve, this is your chance to help shape the future of community-based support. Come join our passionate team and let’s make a difference together!

Frequently Asked Questions (FAQs) for Trainer / Talent Development Specialist- Social Services Role at Dungarvin
What are the qualifications for the Trainer / Talent Development Specialist position at Dungarvin?

To be considered for the Trainer / Talent Development Specialist role at Dungarvin, candidates must possess a minimum of two years of experience or education related to teaching, staff training, or the development of training programs. A proven track record in conducting virtual training programs is crucial, along with strong communication skills and the ability to work collaboratively. Certification in required training programs, such as CPR and CBRF First Aid, is also necessary.

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What is the work schedule for the Trainer / Talent Development Specialist at Dungarvin?

The work schedule for the Trainer / Talent Development Specialist position at Dungarvin is primarily Monday to Friday, from 8 AM to 5 PM. However, candidates should be aware that there may be occasional night training sessions as part of this role, reflecting the flexibility and commitment we have towards training our staff effectively.

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What does the training process look like for new employees at Dungarvin?

At Dungarvin, the training process for new employees involves an engaging orientation led by our Trainer / Talent Development Specialist. This orientation ensures that new hires feel welcomed and prepared, covering important information and policies. Moreover, ongoing training is facilitated through virtual platforms, offering staff the skills they need to provide exceptional care to individuals with disabilities.

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How does the Trainer / Talent Development Specialist at Dungarvin support ongoing staff development?

The Trainer / Talent Development Specialist at Dungarvin plays a pivotal role in ongoing staff development by facilitating training sessions, managing the learning management system, and providing resources that address both individual and organizational training needs. This ensures that our staff remains updated with essential skills to provide the best support to those we serve.

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What benefits does Dungarvin offer for the Trainer / Talent Development Specialist position?

Dungarvin offers a comprehensive benefits package for the Trainer / Talent Development Specialist, including a 401(k) plan with a company match, flexible work environment, paid time off that increases with tenure, and health insurance options. Additional perks include pet insurance, national discount programs, and a referral bonus program, ensuring that our team members feel valued and supported.

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Common Interview Questions for Trainer / Talent Development Specialist- Social Services
What strategies do you use to engage new employees during training sessions?

To engage new employees, I focus on interactive methods that allow participation, including discussions and group activities. Utilizing real-world scenarios helps to connect training content to their roles, ensuring they feel valued and part of the team.

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How do you stay updated on the latest training techniques and resources?

I make it a priority to attend workshops, webinars, and industry conferences. Networking with fellow professionals and participating in online courses also helps me stay informed about the latest training methodologies and technologies.

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Can you give an example of how you handled a challenging training situation?

In a previous role, I encountered a group that was disengaged during training. I addressed this by introducing interactive elements and solicited feedback from participants. By adjusting my approach in real-time, I was able to refocus the session and energize the group.

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What role do you believe training plays in employee retention?

Training is essential for employee retention as it demonstrates that the company invests in its staff's growth and development. Providing ongoing training opportunities helps employees feel valued and supported, thereby increasing job satisfaction and loyalty.

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How do you evaluate the effectiveness of a training program?

I evaluate the effectiveness of training programs through surveys, feedback sessions, and performance metrics. By assessing learners' retention of knowledge and application of skills in their roles, I can determine what improvements are needed in the training curriculum.

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What tools or technologies have you used in your training practices?

I've utilized various platforms like Zoom, GoToMeeting, and Learning Management Systems to conduct virtual training sessions and manage course material. I also integrate tools like PowerPoint or interactive quizzes to enhance engagement.

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How do you encourage participation in virtual training sessions?

To encourage participation in virtual sessions, I incorporate polls, breakout rooms for group discussions, and real-time Q&A segments. This interactive approach keeps attendees engaged and fosters a sense of community.

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What do you believe are the most important skills for a Trainer / Talent Development Specialist?

Critical skills include strong communication, adaptability, and the ability to foster an inclusive learning environment. Additionally, organizational skills and knowledge of training methodologies are crucial in ensuring effective delivery.

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How do you tailor your training approach for diverse learners?

I assess the diverse backgrounds and learning styles of participants and adapt my material to include visual aids, hands-on activities, and various communication styles. Being inclusive and understanding their experiences fosters a supportive learning environment.

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What motivates you to succeed in training roles?

I am motivated by the impact I can have on others' skills and growth. Seeing employees advance in their roles and gain confidence in their abilities is incredibly fulfilling and drives me to continually improve my training strategies.

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Respecting and Responding to the choices of people in need of supports. We believe each person has his or her own set of aspirations, goals, strengths, and dreams. Dungarvin works closely with each person, and people close to the individual, to d...

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Full-time, hybrid
DATE POSTED
April 5, 2025

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