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HR Generalist

šŸ‘‹ Hi, I’m Ali - Director of HR, and I’m searching for a driven and detail-oriented HR Generalist to join our small-but-mighty team. The ideal fit is someone who is proactive and resourceful with a strong understanding of HR best practices and a passion for fostering a positive and productive work environment. 


As an HR Generalist at Dwolla, you’ll have the opportunity to work in every aspect of HR. This includes, but is not limited to, employee onboarding and offboarding, running payroll, benefits and FMLA administration, administering training and more! You can expect to spend about 80% of your time on administrative tasks (answering daily questions from employees, inputting data and running reports, etc) and about 20% of your time on project-based work (benefits open enrollment, annual performance review set-up and execution, audits, etc).


Qualities of HR Generalists Who Thrive in This Role

šŸ—£ļø  You have excellent communication skills (interpersonal, written, verbal, facilitation and presentation…this role does it all!)

šŸ¤  You enjoy working cross-functionally in a collaborative and inclusive environment

✨ You’re experienced in (or eager to learn about) using AI tools to streamline processes, reduce errors and/or efficiently manage your workflow

😊 You are humble and kind in your approach and understand that everyone in the room has unique skills to offer


What else is expected of an HR Generalist at Dwolla?
  • Manage employee onboarding and offboarding activities 
  • Help maintain HR and employee data, ensuring the accuracy, integrity and confidentiality of the data in the human resources systems
  • Partner with Finance team to execute company payroll, ensuring accurate administration and timely processing
  • Assist with all benefits activities, including new hire enrollment, annual open enrollment, and benefits-related questions/changes/issues throughout the plan year
  • Provide daily HR business partner support to the organization, responding timely to employees' HR needs
  • Be the main point of contact for FMLA administration by gathering information, preparing paperwork, and other activities to support the process
  • Assist with the administration of performance management cycles 
  • Help facilitate performance discussions between leaders and team members and assist with conflict resolution and disciplinary actions, ensuring compliance with company policies when necessary
  • Recommends new approaches, policies, and procedures to continually improve the efficiency of the department and services performed
  • Assist with conducting employee engagement surveys, including analyses of the data
  • Help execute compensation strategies and framework
  • Assist with HR audits and compliance reviews
  • Assist in strategic planning for company culture and events by evaluating team feedback, proposing event plans and helping execute final plans
  • Help lead company-wide trainings on a variety of HR topics throughout the year
  • Assist in the rotation of retrieving company mail and distributing accordingly 
  • When needed, assist the Talent Recruiter with various recruiting and hiring activities, including: posting roles, conducting interviews, scheduling interviews with hiring team, and communication/planning with hiring managers
  • Ad hoc business projects and other duties as assigned


Preferred Skills and Experience
  • Two or more years of proven work experience in human resources job discipline
  • Bachelor’s degree in human resources, business or related discipline
  • Strong project management and organization skills, with the ability to manage several priorities concurrently and meet deadlines with accuracy
  • Ability to maintain confidentiality and handle sensitive information
  • Exceptional communication skills, with the ability to interact with all levels of management and staff
  • Proven experience navigating HRIS systems and benefits portals
  • Proficiency with Google Suite (Gmail, Sheets, etc) and Microsoft Excel a bonus
  • Strong attention to detail with exceptional internal customer service skills


$60,400 - $85,700 a year
Dwolla anticipates the salary range for this position is between $60,400 - $85,700. We want to emphasize that compensation decisions are dependent on a number of candidate-specific factors such as relevant work experience, education, licensure/certifications, geographic location, etc and the salary awarded will be finalized at the time of offer.  In addition, Dwolla offers a comprehensive benefits package as outlined below.

When you join the Dwolla team, you get these great perks:

⭐ Unlimited Paid Time Off (with a mandatory PTO minimum of 5 days every 4 months šŸ˜Ž)

⭐ 12 weeks paid parental leave

⭐ Medical, dental and vision insurance (Health plan options include FSA & HSA options and more…)

⭐ Stock options

⭐ 401k (with 4% company match)

⭐ Long-term disability insurance

⭐ Life insurance


Our Remote-First Workspace

⭐  Our employees can work from anywhere in the US or from our Des Moines office.

⭐  You can move anywhere in the US and your compensation won’t change.

⭐ Combined with our unlimited PTO, you have the flexibility to enjoy the laptop lifestyle and balance work while traveling.

⭐  We actively support a healthy remote-first company culture by frequently providing both in-person and virtual opportunities for collaboration with co-workers.

⭐  We never miss a beat… by working both synchronously and asynchronously in our day-to-day interactions we’re able to stay full-steam ahead.

⭐ Remote-first home office stipend (and paid parking for our office-loving employees)

ā—**Please note:  While we support a remote-first work environment, we are currently only able to offer employment to candidates who live in the United States


**Some Fine Print**

At Dwolla, we value diversity and hold the core belief that the best teams are built by the inclusion of diverse ideas, experiences, and people. If you require a reasonable accommodation or assistance for any part of the interview and employment process, please contact Katie Spellman (Talent Recruiter) at kspellman@dwolla.com  and let us know the nature of your request. If offered this position, you will be asked to complete an employment and credit verification authorization form (which allows us to run a background check) as part of our employment process. By submitting this application, you agree that Dwolla may share applicant information with a third party for communication services.


Beware of Hiring Scams: Be wary of fraudulent job postings or communications claiming to be from Dwolla. We will never ask for payment, credit card details, or sensitive personal information (like your social security number or bank details) during our comprehensive interview process. We do not conduct interviews via text message or instant messaging apps. If you are contacted by someone claiming to represent Dwolla attempting to conduct the hiring process through text message or instant messaging apps, it is a scam.  All interviews, communications, and legitimate job offers will be initiated through official company channels and verifiable @dwolla.com email addresses. If you suspect a scam, please do not engage and report it to kspellman@dwolla.com.

Average salary estimate

$73050 / YEARLY (est.)
min
max
$60400K
$85700K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About HR Generalist, Dwolla

šŸ‘‹ Hi there! I’m Ali, the Director of HR at Dwolla, and we’re on the lookout for a dynamic HR Generalist to join our fantastic team in Des Moines, Iowa. This is a unique opportunity for someone who is passionate about all things HR and craves variety in their work. In this role, you’ll have your hands in everything from employee onboarding and payroll to managing benefits and FMLA administration. If you love helping others and ensuring a smooth HR process, this is your jam! Expect to spend most of your time—about 80%—on tasks like responding to employee inquiries, inputting critical data, and running reports, while the remaining 20% will be dedicated to exciting project-based work like performance reviews and audits. We’re looking for someone who communicates brilliantly and thrives in a collaborative atmosphere. Being comfortable with AI tools will help streamline processes, and a humble, kind attitude is crucial because every team member has something unique to contribute. If you have a background in HR, possibly two years of experience, along with a degree related to the field, you’ll fit right in. We believe in supporting our team members, offering full benefits, including unlimited PTO, paid parental leave, and a flexible remote-first work environment. Ready to take the leap with us? Let's create a positive and productive workplace together!

Frequently Asked Questions (FAQs) for HR Generalist Role at Dwolla
What are the main responsibilities of an HR Generalist at Dwolla?

As an HR Generalist at Dwolla, you'll handle a variety of important duties such as employee onboarding and offboarding, managing payroll, administering benefits, and overseeing FMLA processes. You’ll also support daily HR inquiries, help facilitate performance discussions, and assist with compliance and audits, making this role pivotal in maintaining a smooth HR operation.

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What qualifications are needed to be an HR Generalist at Dwolla?

To thrive as an HR Generalist at Dwolla, you should have at least two years of HR experience, a Bachelor’s degree in human resources or a related field, and possess strong project management and organizational skills. Familiarity with HRIS systems is preferred, along with excellent communication abilities to interact effectively with all levels of staff.

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What is the work culture like for HR Generalists at Dwolla?

The work culture at Dwolla is collaborative and inclusive. As an HR Generalist, you’ll engage with various teams, fostering a positive atmosphere while supporting employees' HR needs. With remote-first policies and opportunities for in-person connections, employees enjoy a flexible work environment that values everyone's contributions.

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What benefits do HR Generalists receive at Dwolla?

HR Generalists at Dwolla enjoy a comprehensive benefits package that includes unlimited PTO, 12 weeks of paid parental leave, robust medical, dental, and vision insurance options, stock options, and a 401k plan with a company match. Additionally, there’s a remote work stipend and support for maintaining a healthy work-life balance.

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How does technology play a role in the HR Generalist position at Dwolla?

Technology is integral for an HR Generalist at Dwolla, with an emphasis on using AI tools to streamline HR processes and manage workflows efficiently. Familiarity with Google Suite and HRIS systems will be beneficial, as it allows for better data management and enhances overall productivity.

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Common Interview Questions for HR Generalist
What strategies do you employ for effective employee onboarding?

Effective employee onboarding requires a structured plan that introduces new hires to company culture, policies, and their roles. At Dwolla, I would focus on clear communication, providing resources, and fostering connections with colleagues, ensuring new employees feel welcomed and supported.

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Can you give an example of how you resolved a conflict between team members?

To resolve conflicts, I prioritize open dialogue. I would meet with the parties involved individually to understand their perspectives before facilitating a joint discussion, aiming to help them identify common ground and agree on a path forward that respects everyone’s contributions.

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How do you stay organized when managing multiple HR tasks?

I utilize digital tools like project management software to prioritize tasks and deadlines. Regularly reviewing my to-do list and setting aside specific times for high-priority work helps ensure nothing falls through the cracks while keeping me focused.

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What methods do you use to maintain employee engagement?

Maintaining employee engagement involves regular check-ins, surveys for feedback, and open forums for discussion. At Dwolla, I would partner with leaders to create opportunities for team-building and ensure employees feel valued and heard.

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Describe your experience with payroll administration.

In my previous roles, I've been responsible for managing payroll processes, ensuring accuracy and compliance with regulations. I believe double-checking calculations and consolidating information from departments are key to a smooth payroll cycle.

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How do you ensure confidentiality in HR matters?

Confidentiality in HR is paramount. I follow strict protocols where sensitive data is accessible only to those who need it and ensure digital information is stored securely. Regular training on handling confidential information is also vital.

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What role does teamwork play in HR?

Teamwork is crucial in HR. Collaborating with colleagues across departments helps align HR initiatives with overall business goals. It creates a united front in supporting employees, which directly contributes to a positive workplace culture.

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How do you handle performance reviews?

Handling performance reviews effectively involves clear communication about expectations and ongoing feedback throughout the year. I believe in preparing for the review discussions by gathering input from multiple sources to create a comprehensive view of the employee’s performance.

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What experience do you have with compliance in HR?

I have worked closely with compliance frameworks, ensuring that all HR processes comply with labor laws and internal policies. I believe regular training and audits are essential to keep the organization informed and compliant.

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Why do you want to work as an HR Generalist at Dwolla?

I am drawn to the HR Generalist role at Dwolla because of the company’s commitment to employee well-being and the opportunity to influence a positive workplace culture. I admire Dwolla's remote-first approach, which aligns with my belief in flexibility being key to productivity and job satisfaction.

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Founded in 2008, Dwolla is the operator of a software platform that allows businesses to receive payments and fund transfers without a merchant account or work with a payment processor. Dwolla is based in Des Moines, Iowa.

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DATE POSTED
April 12, 2025

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