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Showroom Sales Consultant - Beverly Hills

 

Showroom Sales Consultant
Los Angeles, USA

We are looking for… 

Hopefully, you! We’re seeking an experienced, hands-on Showroom Sales Consultant to join our Sales team in Beverly Hills. The ideal candidate will be responsible for being the first point of contact for many design clients (both specifier (Architects, Designers, Installers and retail end clients) within the showroom environment. Working closely with key Architectural and Design clients, helping to bring their projects to life through use of our materials.

The Showroom Sales Consultant will be instrumental in building new and servicing existing relationships across Beverly Hills. Growing new industry partnerships and working closely with a Business Development Manager in the servicing of existing relationships. Splitting time between client service / business development from showroom leads.

 The Showroom Sales Consultant’s key responsibilities will include:

    • Gathering information on prospective clients (e.g. company size, needs and opportunities to add value)
    • Working in tandem with your Business Development rep to understand client requirements and provide solutions
    • Providing after-sales support to retain customers
    • Prompt and accurate answers to clients’ queries
    • Building strong client relationships, through regular communication
    • Working with your Business Development rep to create customised sales plans for key clients
    • Promoting new products/services to existing customers

We need you to bring… 

    • Proven experience in a relevant sales role.
    • The ability to confidently manage client relationships and general day-to-day enquiries.
    • Strong (verbal and written) communication skills with an ability to build strong relationships.
    • Good attention to detail in handling business development leads and managing projects from lead to delivery.
    • An interest in architecture and design.
    • The ambition to grow and develop existing client relationships through exceptional service and product counsel.
    • Understanding of sales principles and ability to deliver excellent customer experience

Please note that we require full permanent working rights for this position. 

 

In return, we’ll give you… 

Perks, benefits and the space to grow. We offer a competitive salary, a comprehensive benefits package and plenty of opportunities for career growth and development. This includes: 

    • The opportunities you need to grow, develop and craft a career you’re proud of within the global Eco Outdoor business
    • Enhanced parental leave, so you can look after you while you welcome a new human
    • An employee assistance program
    • A 50 per cent off employee discount on Eco Outdoor products
    • Company-sponsored shenanigans and activities to connect with your team and the broader Eco Outdoor crew, from axe-throwing escapades to lawn bowls and trivia nights
    • A culture of incomparable hospitality and care, epitomised by free snacks, drinks and endless coffee in the office
    • The opportunity to give back via our internal Social Housing and Sustainability teams.
    • Full Health Benefits after 90 days
    • 401k safe harbour matching
    • 20 days PTO (+ your birthday)

 

OK, you want to know what you’re getting yourself into? Let us introduce ourselves. 

Established in 2001 by expert minds from the landscape design and construction industries, Eco Outdoor is an Australian-founded global brand with showrooms in Australia, New Zealand and North America. We’re constantly experimenting, innovating and pushing creative boundaries, delivering the highest-quality natural stone and architectural surfaces (and outdoor furniture collections) to the international architecture market.  

 

We employ around 130 people across the globe, all of whom are dedicated to innovating, crafting and providing remarkable products and unbelievable hospitality to our clients and collaborators in the architecture and design space. We thrive on constant reinvention, regular development opportunities and a passionate culture grounded in connection and involvement.  

 

We’re a tribe of collaborators, critical thinkers, problem-solvers and challenge-embracers, and we nurture our incredibly talented people to put their best foot forward every day. That starts with our core values – Be a Game Changer, Only Accept Awesome, Play as a Team, Be Curious, Get Fired up – which are deeply ingrained in our culture. Basically, we’re all about fostering an innovative, industry-leading, collaborative, creative, passionate team to reach their fullest potential. That’s good for humans and good for business. 

 

If this sounds like your kind of gig… 

We’d love to hear from you. If you need more information before you apply, check out our website, LinkedIn or Instagram. If you have questions those sites don’t answer, flick us a line at people@ecooutdoor.com.au unless you’re a recruitment agency, in which case: no, thanks. We’ve got this one covered.   

 

Average salary estimate

$60000 / YEARLY (est.)
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What You Should Know About Showroom Sales Consultant - Beverly Hills, Eco Outdoor

Join Eco Outdoor as a Showroom Sales Consultant in the vibrant Beverly Hills area! If you have a passion for design and love engaging with clients, this could be the perfect role for you. As the Showroom Sales Consultant, you will be on the frontlines, connecting with designers, architects, and everyday customers, assisting them in bringing their design visions to life using our exceptional materials. Your days will be filled with everything from managing client inquiries and nurturing relationships to collaborating with the Business Development Manager on exciting projects. You’ll be gathering valuable insights on prospective clients and helping them find solutions that perfectly suit their needs. Providing top-notch after-sales support will be key to ensuring our clients keep coming back. As someone who has experience in a sales role and a strong grasp of effective client communication, you will find immense satisfaction in building long-lasting relationships and driving business growth. At Eco Outdoor, we truly value creativity and commitment, which is why we offer a fantastic benefits package, growth opportunities, and a supportive work culture that places emphasis on care and collaboration. If you’re ready to take your career to the next level while enjoying perks like employee discounts, professional development, and engaging team activities, we want to hear from you!

Frequently Asked Questions (FAQs) for Showroom Sales Consultant - Beverly Hills Role at Eco Outdoor
What are the primary responsibilities of a Showroom Sales Consultant at Eco Outdoor?

As a Showroom Sales Consultant at Eco Outdoor, you'll be the first point of contact for clients, which includes architects, designers, and end customers. Your primary responsibilities encompass gathering client information, collaborating with the Business Development Manager, providing after-sales support, and promoting our exciting range of products. You’ll need to nurture strong client relationships and ensure prompt responses to any inquiries for a seamless experience.

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What qualifications are required for the Showroom Sales Consultant position at Eco Outdoor?

To excel as a Showroom Sales Consultant at Eco Outdoor, you should have proven experience in a relevant sales role, as well as strong communication skills to build lasting client relationships. A keen eye for detail and a genuine interest in architecture and design will also be essential to meet the needs of our clients effectively.

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How does Eco Outdoor support the professional development of a Showroom Sales Consultant?

Eco Outdoor is committed to supporting the growth of its employees. As a Showroom Sales Consultant, you'll have access to various development opportunities to craft a career you can be proud of. This includes training sessions, mentorship programs, and valuable experience that will help you grow both personally and professionally in this exciting field.

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What kind of company culture can a Showroom Sales Consultant expect at Eco Outdoor?

At Eco Outdoor, we foster a vibrant and collaborative company culture. As a Showroom Sales Consultant, you’ll be part of a team that emphasizes connection, innovation, and creativity. We celebrate our team spirit with activities, support systems, and a shared commitment to exceptional client experiences paired with a passion for architectural excellence.

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What benefits are available to Showroom Sales Consultants at Eco Outdoor?

Showroom Sales Consultants at Eco Outdoor enjoy a competitive salary along with a comprehensive benefits package that includes enhanced parental leave, health benefits, generous paid time off, and a 50% discount on products. Moreover, we promote a fun working environment filled with team-building activities and endless coffee!

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Common Interview Questions for Showroom Sales Consultant - Beverly Hills
What strategies do you use to build client relationships as a Showroom Sales Consultant?

In building client relationships, I prioritize active listening to genuinely understand their needs and provide tailored solutions. I consistently follow up and maintain open communication to ensure they feel valued and informed throughout their journey.

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How do you handle customer inquiries and complaints in your role as a Showroom Sales Consultant?

Handling customer inquiries and complaints effectively involves remaining calm and professional. I listen carefully to their concerns, reassure them that their issues are important, and provide prompt solutions to resolve the matter, ensuring their satisfaction.

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Can you describe a successful sales experience you had in a previous position?

In a previous role, I identified an underrepresented market segment. I developed a tailored sales pitch for that area and successfully closed multiple deals with new clients, significantly boosting sales figures and enhancing our company's presence in that market.

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What role does teamwork play in your success as a Showroom Sales Consultant?

Teamwork is vital in my role. It fosters collaboration that leads to innovative solutions for our clients' needs. By working closely with my colleagues, especially the Business Development Manager, we can combine our strengths for better outcomes.

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How do you prioritize your workload as a Showroom Sales Consultant?

To prioritize my workload, I start by identifying urgent tasks that require immediate attention. I use tools like to-do lists and calendar appointments to stay organized, ensuring that I address high-priority client needs while managing longer-term projects effectively.

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How do you stay knowledgeable about new products and industry trends?

I make it a priority to stay informed by reading industry publications, attending workshops, and participating in training sessions offered by my company. This allows me to provide clients with current and accurate information regarding new products and design trends.

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Describe a time you successfully worked with a Business Development Manager.

In my last role, I collaborated closely with our Business Development Manager on a project that involved a large client. By combining our efforts, we crafted a comprehensive solution that impressed the client and resulted in a substantial long-term partnership.

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What tools and systems do you use to track sales leads?

I utilize CRM systems to monitor sales leads effectively. These tools help me keep track of client interactions, schedule follow-ups, and manage my sales pipeline efficiently, ensuring I don’t miss any opportunities.

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How do you adapt your sales pitch based on the client’s needs?

I always start by asking open-ended questions to gauge the client’s specific needs and preferences. This allows me to tailor my discussion and highlight relevant product benefits, demonstrating how our solutions can address their unique requirements.

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What motivates you as a Showroom Sales Consultant?

I’m motivated by the ability to transform a client’s vision into reality. Each successful interaction and happy customer boosts my passion for sales and reinforces my commitment to excellence in service and product delivery.

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Eco Outdoor specializes in the supply of innovative and unique exterior surface treatments for residential and commercial projects. When it comes to external surface treatments, we're committed to leading the market with innovative, natural and co...

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March 18, 2025

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