Internal Communications Director

The Internal Communications Director at Engine is responsible for taking charge of internal communications strategy, including executing weekly All Hands and quarterly Town Hall meetings, and ensuring employee communications align with both brand voice and corporate messaging. They will collaborate with senior leadership, help implement change management initiatives, and enhance the overall employee experience as the company continues to scale.

To be considered for the Internal Communications Director role at Engine, candidates should possess a Bachelor’s degree in Communications, Marketing, or a related field, along with a minimum of 5 years of experience in a dedicated internal communications role, preferably within a mid-sized B2B software company. Exceptional written and verbal communication skills, managing employee communications, and strong presentation abilities are essential for success in this role.

Engine supports its employees through well-defined internal communications guidelines, which facilitate clear and effective communication across all levels. The Internal Communications Director will ensure that all communications are strategically crafted, fostering an environment of transparency, productivity, and alignment within the organization.

Candidates for the Internal Communications Director position at Engine should showcase exceptional writing, editing, and verbal communication skills. Additionally, being proficient in slide creation and animation, as well as possessing video skills, can be advantageous. The ability to work collaboratively across multiple projects while managing effective communication is critical.

The starting base salary for the Internal Communications Director position at Engine ranges from $180,000 to $200,000, with potential for performance-based increases. Final compensation packages are reflective of various factors including prior experience and expertise in the field.

To enhance internal communications at Engine, I would assess current communication processes, solicit employee feedback, and implement data-driven strategies tailored to the company's culture. Enhancing transparency through regular updates and creating interactive forums for dialogue can also contribute to a positive communication atmosphere.

As an Internal Communications Director, I would prioritize clear and proactive communication to address any rumors swiftly. Implementing a transparent communication channel where employees can express concerns can help mitigate misunderstandings and foster trust.

My experience includes planning and executing All Hands and Town Hall meetings by setting clear agendas, engaging employees with interactive activities, and communicating important updates. I believe tailoring content to audience interests and ensuring actionable outcomes are critical to the success of these meetings.

Success metrics for an internal communications strategy might include employee engagement levels, feedback from communication surveys, attendance at company-wide meetings, and improvements in overall team productivity. Regular reviews and adjustments based on this data will be vital.

I am experienced in various communication tools such as Slack for instant messaging, Zoom for virtual meetings, and platforms like SharePoint or Intranet for document sharing and updates. Choosing the right tools is essential in streamlining communication and improving accessibility.

To ensure alignment, I would maintain close collaboration with the marketing team to ensure brand voice and messaging are consistent across internal channels. Regularly training internal teams on brand guidelines can also help keep everyone aligned.

Employing storytelling techniques to share employee achievements, creating regular newsletters that highlight company news and updates, and soliciting two-way feedback can significantly improve employee engagement with internal communications.

During a company crisis, it is crucial to communicate quickly and transparently. I would keep employees informed with regular updates, provide specific information regarding the crisis, and ensure leadership is accessible for questions. A calm and clear message helps reassure employees and maintains trust.

Supporting change management requires communicating the rationale for change clearly, providing regular updates throughout the process, and facilitating open forums for discussion. Creating ambassador programs where certain team members champion the change can also help.

Visual communication plays a crucial role in my strategy as it aids in conveying complex information more effectively. Using infographics, videos, and slide presentations captures attention and enhances the likelihood of understanding and retention among employees.