Inbound BDR - job 1 of 2

As an Inbound BDR at Envoy, you'll manage a large volume of inbound leads by engaging through various communication channels, such as email, live chat, and phone. Your goal is to convert these leads into qualified opportunities for our Account Executives while gaining in-depth knowledge of our innovative workplace solutions.

To apply for the Inbound BDR role at Envoy, you should have at least 1 year of post-graduate work experience, preferably in a technology-related field. Strong communication, organization, and time management skills are essential for success in this position.

The Inbound BDR position at Envoy is hybrid, requiring employees to work at least 4 days a week (Monday to Thursday) in our San Francisco office. This allows for collaboration with the team while providing flexibility.

Inbound BDRs at Envoy have the opportunity for career advancement into other roles such as Outbound Business Development Representatives and Account Executives. We are dedicated to supporting your professional growth within the company.

Envoy offers a competitive compensation package for the Inbound BDR role, with an expected cash salary ranging from $73,950 to $76,500 OTE, alongside benefits and equity for all full-time employees.

In managing a high volume of inbound leads, I would prioritize organization and time management. Utilizing CRM tools and setting daily goals can help streamline the process. Moreover, quickly categorizing leads based on their inquiries allows for effective follow-ups, ensuring I engage each potential prospect in a timely manner.

Envoy offers an innovative workplace platform that simplifies visitor management, desk booking, and meeting room reservations, among others. Its mission is to enhance the onsite experience for employees and visitors, providing companies with accurate and unified workplace data.

Handling rejection is part of sales. I believe in maintaining a positive attitude and viewing each no as a learning opportunity. I would often ask for feedback to improve my approach for future interactions and continue to engage each lead with empathy and understanding.

I am drawn to sales because I enjoy building relationships and helping others find solutions. Envoy's mission to enhance workplace experiences aligns with my values of improving efficiency and collaboration. I see this role as a chance to learn and grow in a dynamic environment.

To qualify leads effectively, I would ask open-ended questions to understand their needs, challenges, and goals. I would listen actively, take notes, and determine if our solutions align with their requirements, ultimately ensuring that I only pass on the most qualified leads.

Staying organized requires discipline and tools. I rely on task management software and prioritize my tasks daily. Block scheduling my day allows me to focus on specific responsibilities without losing track of incoming leads or necessary follow-ups.

In my previous role, I was tasked with learning an entirely new software solution rapidly. I dedicated time each day to deep dive into the product documentation, attended training sessions, and engaged with existing users to gain insights. This hands-on approach accelerated my understanding and allowed me to assist customers effectively.

Acting like an owner means taking responsibility for my work and its impact on the team's success. I would approach challenges proactively, seek solutions, and be accountable for my results, ensuring I always deliver my best effort.

To stay informed about trends in the tech industry, I regularly read industry publications, follow thought leaders on social media, and engage in relevant online forums. Attending webinars and networking events also allows me to gather valuable insights and best practices.

Communication skills are critical for an Inbound BDR as they serve as the first point of contact with potential customers. Being articulate and engaging helps build rapport and trust, allowing for effective qualification of leads and, ultimately, successful conversions.