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Technical Consultant

Overview

A Technical Consultant will work directly with customers to define and implement advanced ArcGIS enterprise systems through Professional Services engagement activities. A Technical Consultant will work closely with Esri customers, distributors, and partners to establish solutions to make customers successful, broaden the effect of Esri technology to their business and help shape the evolution of Esri products by identifying new implementation patterns. In addition, a Technical Consultant will participate in and serve the Esri community with a diverse scope of platform configurations and projects.

Esri has a Relocation Assistance Program and can provide support with relocating to the Redlands, CA area for this position.

Responsibilities

  • Manage a complex and diverse scope of Professional Services engagements, projects, and programs to implement ArcGIS
  • Contribute and provide strategic direction for internal Professional Services teams during all phases of ArcGIS implementation including requirements, analysis, design, build/configuration, and deployment
  • Manage the scope, schedule, and budgets of projects to provide Professional Services customers with meaningful solutions that respond to their user needs
  • Demonstrating good judgement, advise customers on innovative and creative solutions using Esri technology and content to help them make better decisions
  • Recommend relevant strategies, architectures, and solutions and work with customers to prepare Esri software implementation and migration strategies
  • Effectively communicate the value of proper system engineering practices that ensure the health and security of customers’ investment in Esri's products and services by creating outstanding proposals and winning work with strategic customers
  • Provide business development support toward technology and Esri software implementation patterns with new and existing customers
  • Collaborate with Esri's practice managers and marketing and sales team to develop new business
  • Act as a resource for colleagues with less experience and other technical staff

Requirements

  • Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the US.
  • 5+ years of professional experience in GIS project management and/or GIS consultancy
  • Proven ability to design, implement, and/or administer enterprise GIS solutions/systems that leverage Esri software products
  • Evaluate and translate customer's business goals, objectives, and strategies into technical and creative plans and solutions using Esri products
  • Employ scripting and query languages such as SQL, Python, JavaScript, etc. to automate repetitive tasks, create web mapping applications, and/or interrogate spatial data
  • Strong project management skills with the ability to deliver complex projects on time and within budget
  • Demonstrated professional experience in communicating technical ideas effectively and clearly to technical peers, project managers, and Professional Services customers
  • Proven ability to develop project designs, work plans, budgets, and schedules
  • Strong understanding of Esri software products and how they relate to customers’ needs
  • Knowledge of current technology implementation patterns that leverage Esri software products including cloud and service-oriented architecture
  • Engage, collaborate, and facilitate with customers, internal and external teams, and stakeholders
  • Assist in preparing proposals, including preparing executive summaries, solution definition, scope of services, staffing, and pricing
  • Bachelor's in Computer Science, Mathematics, Geographic Information Systems (GIS) or related STEM field

Recommended Qualifications

  • Knowledge of and experience with software engineering and/or robust application development principles and practices
  • Master's in Computer Science, Mathematics, Geographic Information Systems (GIS) or related STEM field

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Total Rewards

Esri’s competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

A reasonable estimate of the base salary range is
$82,160$138,320 USD

The Company

At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life’s best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri’s Racial Equity and Social Justice initiatives, please visit our website here.

If you don’t meet all of the preferred qualifications for this position, we encourage you to still apply!

Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email askcareers@esri.com and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

Esri Privacy Esri takes our responsibility to protect your privacy seriously. We are committed to respecting your privacy by providing transparency in how we acquire and use your information, giving you control of your information and preferences, and holding ourselves to the highest national and international standards, including CCPA and GDPR compliance.

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Average salary estimate

$110240 / YEARLY (est.)
min
max
$82160K
$138320K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Technical Consultant , Esri

Join Esri as a Technical Consultant and immerse yourself in the world of advanced ArcGIS enterprise systems! Based in the beautiful city of Redlands, California, you'll work directly with customers to craft solutions that truly impact their business using Esri technology. You'll be a crucial part of the Esri community, engaging with customers, partners, and distributors, and sharing your expertise to broaden the application of GIS across industries. Your role will involve managing a range of Professional Services engagements, guiding teams through all phases of ArcGIS implementation, and creatively advising customers on innovative strategies. With 5+ years of experience in GIS project management, you’ll help turn customer goals into actionable plans, all while leveraging your strong project management skills. You'll also have the chance to mentor less experienced colleagues and support business development efforts to bring new technologies to various clients. Plus, if you're relocating, Esri offers an excellent Relocation Assistance Program! Embrace this opportunity to help shape the future of GIS and make a difference in the lives of Esri’s customers.

Frequently Asked Questions (FAQs) for Technical Consultant Role at Esri
What are the primary responsibilities of a Technical Consultant at Esri?

As a Technical Consultant at Esri, your primary responsibilities include managing diverse Professional Services engagements, contributing to all phases of ArcGIS implementation, and advising customers on innovative solutions. Your role will also involve collaborating with other teams to ensure successful project execution and providing strategic direction to meet customer needs effectively.

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What qualifications are necessary to apply for the Technical Consultant position at Esri?

To qualify for the Technical Consultant position at Esri, you should have a Bachelor's degree in Computer Science, Mathematics, Geographic Information Systems (GIS), or a related STEM field. Additionally, 5+ years of professional experience in GIS project management or consultancy, along with expertise in implementing enterprise GIS solutions using Esri products, is essential.

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Does Esri provide relocation assistance for the Technical Consultant role?

Yes, Esri offers a Relocation Assistance Program for the Technical Consultant role, providing support to those who are moving to the Redlands, CA area. This is a great opportunity if you're considering a new adventure in your career!

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What software skills are required for a Technical Consultant at Esri?

A Technical Consultant at Esri needs to be proficient in scripting and query languages such as SQL, Python, and JavaScript. These skills will help you automate tasks, develop web mapping applications, and analyze spatial data efficiently, ensuring that you can deliver cutting-edge solutions to clients.

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What types of projects will I work on as a Technical Consultant with Esri?

In your role as a Technical Consultant with Esri, you will work on a variety of projects that focus on implementing ArcGIS technology across different sectors. This entails engaging with diverse clientele to understand their business goals, followed by tailoring Esri's innovative solutions to enhance their operational success.

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Common Interview Questions for Technical Consultant
Can you describe your experience with GIS project management?

In your response, focus on specific projects you've managed, highlighting the scale, tools used, and the outcomes achieved. Showcase your ability to navigate challenges and how your project management skills helped in delivering successful solutions.

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What strategies do you use to understand a client's business needs?

Discuss methods such as conducting thorough requirements gathering sessions, using surveys, or engaging in detailed interviews. Emphasize your approach to translating these needs into technical plans that leverage Esri technologies.

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How do you handle project scope changes?

Explain your process for managing scope changes, such as how you communicate with stakeholders, evaluate impacts on timelines and costs, and document any adjustments to avoid misunderstandings and keep the project on track.

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What experience do you have with Esri software products?

Provide details about the specific Esri products you've used, the projects you've implemented them in, and how they contributed to successful outcomes. Be prepared to demonstrate your knowledge of their functionalities and benefits.

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How do you prioritize multiple projects?

Describe your methods for assessing project urgency and impact, how you use tools to track progress, and your collaboration with team members to ensure that all projects receive the attention they need while meeting deadlines.

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What is your approach to customer communication during a project?

Discuss your strategies for maintaining open lines of communication with clients, such as regular check-ins, updates on project status, and proactive problem-solving to keep them engaged and informed.

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Can you give an example of a challenging project you managed?

Share a relevant experience where you encountered challenges, detailing how you addressed them. Emphasize your critical thinking and problem-solving abilities that led to a positive outcome for the project.

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What role does teamwork play in your work as a Technical Consultant?

Highlight your experience working with cross-functional teams. Discuss how collaboration has enhanced project outcomes, the skills you bring to the team dynamic, and how you foster a positive working relationship among team members.

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How do you stay updated with new GIS technologies?

Express your commitment to continuous learning, mentioning sources such as online courses, webinars, industry conferences, and professional networks, and how this knowledge has allowed you to bring innovative solutions to your projects.

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What methods do you use to collect and analyze data in GIS projects?

Discuss techniques and tools you utilize to gather data, such as specific software applications, and outline your analytical strategies that ensure the data is effectively transformed into actionable insights for clients.

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Esri is the global market leader in geographic information system (GIS) software, location intelligence, and mapping. Since 1969, we have supported customers with geographic science and geospatial analytics, what we call The Science of Where®. We ...

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DATE POSTED
April 2, 2025

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