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Business Development Manager - job 2 of 2

Company Description

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins believes it is a global leader in food, environmental, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies.

In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to over 50,000 staff across a network of more than 900 independent companies in over 50 countries and operating more than 800 laboratories. Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products, as well as providing innovative clinical diagnostic testing services, as one of the leading global emerging players in specialized clinical diagnostics testing.

 In 2021, Eurofins generated total revenues of EUR € 6.7 billion, and has been among the best performing stocks in Europe over the past 20 years.

Job Description

Become your most extraordinary self!  Our team is intensely proud to be a major provider of services and products to the drug discovery research industry.  Join Eurofins Discovery Services & Products IBLSC US, LLCpart of the Eurofins Discovery ™ group of companies serving global clients in the Pharma and Biotech industries.  Work alongside industry experts and collaborate with team members to directly and positively impact human health worldwide!

We have a philosophy to support work life balance, career progression opportunities and offer many benefits such as formal mentoring programs, tuition reimbursement, extensive career training programs, competitive health benefits, paid time off and 10 annual paid holidays*.  

 

Essential Duties and Responsibilities:

  • Responsible for sales of Eurofins Discovery portfolio comprising of chemistry, pharmacology, both products and services within the assigned territory or region with the goal of achieving the sales targets for the region.
  • Proficient understanding of the drug discovery process and selling the portfolio to the US client base.
  • Prospect for the client persona that requires services or products for use in drug discovery.
  • Develop and support client relationships through various collaborative approaches including frequent face to face meetings.
  • Provide recommendations and feedback for operational strategy needed to meet client requirements.
  • Build and document territory and regional business plans that will define how sales targets will be accomplished. Update the plan regularly.
  • Report on competitor activities observed in the region/ globally.
  • Provide monthly reports against key metrics as defined.
  • Diligently utilize the company CRM, keep information up to date and complete.
  • Develop collaborative relationships with Sr. Leaders of the Eurofins Discovery companies in order to support their business and gain knowledge from them about the business.
  • Understand and utilize the various resources within Eurofins Discovery to accomplish the sales targets.
  • Maintain a high level of technical and application competence of Chemistry services for drug discovery and development and utilize this knowledge to achieve sales targets.  
  • Promote and maintain high levels of customer satisfaction including 24- hour response times to customer inquiries.
  • Work closely and collaboratively with Marketing to design and implement territory and regional strategies to promote the portfolio and the Eurofins Discovery brand.
  • Utilize sales and marketing channels effectively including web site, ecommerce, marketplaces and participate effectively and proactively in customer events such as webinars, tradeshows and customer site events
  • Accomplish effectiveness in presentations to clients and internal teams.
  • Provide feedback and analysis to improve/adjust/expand the portfolio and marketing strategies.
  • Ability to travel approximately 30-40% of the time, mostly within the territory.
  • Complete expense reports per policy
  • Performs other duties as assigned including supporting sales colleagues as needed.

Qualifications

  • 3 + years’ of experience in sales with strong understand of drug discovery and in particular discovery chemistry. Must reside within the assigned territory.
  • A minimum education of a B.S. chemistry or pharmacology or related discipline.  Experience in products and services for drug discovery. Excellent knowledge of the pharmaceutical drug discovery and development process.
  • Understanding of or prior experience in the CRO market and proven ability to analyze and act on the global business trends to drive regional business development activities.
  • Strong presentation skills. Collaborative nature to work with multiple internal stakeholders.
  • Ability to travel internationally in a limited capacity (training and customer audits)

Additional Information

The position is full-time, Monday-Friday, 8 a.m.- 5 p.m., with overtime as needed. 

  • Excellent full time benefits including comprehensive medical coverage, dental, and vision options
  • Life and disability insurance
  • 401(k) with company match
  • Paid vacation and holidays

Eurofins USA Discovery Services is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.

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Average salary estimate

$80000 / YEARLY (est.)
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$70000K
$90000K

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What You Should Know About Business Development Manager , Eurofins

Are you looking to make a real impact in the drug discovery field? Join Eurofins Scientific as a Business Development Manager and become part of a global leader in analytical testing services! Based in beautiful Cambridge, MA, you will be integral in driving sales for our Eurofins Discovery portfolio, which includes cutting-edge chemistry and pharmacology products and services. In this role, you’ll connect with top clients in the Pharma and Biotech industries, utilizing your understanding of the drug discovery process to help them achieve their goals. Your primary responsibilities will include building and nurturing client relationships, developing strategic business plans, and reporting on competitor activities. You’ll have the opportunity to work closely with our talented team of industry experts while receiving support for your career progression and work-life balance. We offer fantastic benefits such as formal mentoring programs, tuition reimbursement, and comprehensive health benefits. Plus, you’ll enjoy generous paid time off and holidays. If you possess at least 3 years of sales experience within the drug discovery arena and a solid understanding of chemistry and pharmacology, this could be the perfect fit for you! Eurofins offers a unique environment where your efforts will not only impact our company but also improve health outcomes globally. Let’s work together to make life safer and healthier for everyone!

Frequently Asked Questions (FAQs) for Business Development Manager Role at Eurofins
What are the primary responsibilities of a Business Development Manager at Eurofins Scientific?

The Business Development Manager at Eurofins Scientific will primarily be responsible for the sales of the Eurofins Discovery portfolio in their assigned territory. This includes developing client relationships, understanding the drug discovery needs of clients, and collaborating with internal teams to achieve sales targets. The manager will also need to report on business trends and competitor activities, creating strategic sales plans to optimize results.

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What qualifications do I need to become a Business Development Manager at Eurofins Scientific?

To qualify for the Business Development Manager position at Eurofins Scientific, you should have a minimum of 3 years of sales experience specifically within the drug discovery sector. A Bachelor's degree in chemistry, pharmacology, or a related field is required, alongside a strong understanding of the pharmaceutical drug discovery process. Presentation skills and the ability to work collaboratively with internal stakeholders are also crucial for success in this role.

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Does Eurofins Scientific offer opportunities for career development as a Business Development Manager?

Yes, Eurofins Scientific emphasizes career progression and development for its employees. As a Business Development Manager, you will have access to formal mentoring programs and extensive training opportunities, as well as support for your professional growth within the company. This ensures that you can build a fulfilling career while making valuable contributions to the organization.

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What benefits can I expect as a Business Development Manager at Eurofins Scientific?

As a Business Development Manager at Eurofins Scientific, you will receive a comprehensive benefits package that includes excellent medical, dental, and vision coverage, life and disability insurance, a 401(k) plan with company match, and generous paid vacation along with holiday time off. These benefits are designed to enhance your overall well-being and support a healthy work-life balance.

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How important is travel for the Business Development Manager role at Eurofins Scientific?

Travel is an important aspect of the Business Development Manager role at Eurofins Scientific. The position requires approximately 30-40% travel, primarily within the assigned territory. This travel enables you to meet clients face-to-face, establish strong relationships, and effectively promote the Eurofins Discovery services and products that contribute to drug research and development.

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Common Interview Questions for Business Development Manager
What strategies would you implement to achieve sales targets as a Business Development Manager?

To achieve sales targets as a Business Development Manager, I would develop a clear understanding of the local drug discovery market and tailor my sales strategies accordingly. This would include identifying potential clients, building relationships with them, and utilizing a mix of direct face-to-face meetings and digital outreach. Regularly updating my sales plan and reviewing performance metrics would also be key in adjusting strategies for optimal success.

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How do you prioritize and manage your client relationships?

I prioritize client relationships based on potential revenue impact and long-term strategic value. Utilizing a CRM system effectively allows me to keep track of communications, schedule follow-ups, and note client preferences. Building strong rapport through regular engagement and personalized service is essential, while always being receptive to their evolving needs helps me maintain these relationships over time.

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Can you explain your experience with the drug discovery process?

My experience with the drug discovery process spans several years, during which I've collaborated closely with research scientists and clients to understand their specific needs. I’ve studied various methodologies used in drug development, from initial screening through clinical trials, allowing me to communicate effectively the relevance of our services to clients in the pharmaceutical sector.

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What techniques do you use for effective networking in the Pharma and Biotech industries?

Effective networking in the Pharma and Biotech industries involves attending industry conferences, participating in webinars, and leveraging LinkedIn to connect with professionals in the field. I focus on building genuine relationships by sharing insights, engaging in discussions, and offering to provide value without immediate expectation, which fosters trust and opens opportunities for collaboration.

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How would you handle a situation where a client is dissatisfied with our service?

In the event of client dissatisfaction, I would first listen carefully to their concerns to fully understand the issue. Responding with empathy and validating their feelings is key. I would then investigate the root cause of the problem and collaborate with internal teams to resolve it promptly. Keeping the client informed throughout the process is crucial, and I would follow up after resolution to ensure their continued satisfaction.

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What is your approach to conducting market analysis for business development?

My approach to conducting market analysis includes gathering data on competitors, client preferences, and industry trends through various research methods, including surveys and competitive benchmarking. I analyze this data to identify potential opportunities for expanding our service offerings or enhancing current ones, which informs strategic decisions and positioning in the market.

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Describe a successful negotiation you've conducted in the past.

One successful negotiation I conducted involved a high-stakes contract with a major biotech company. I prepared by researching their needs and aligning our proposals with their goals. During the negotiation, I maintained open communication and displayed flexibility, ultimately leading to a mutually beneficial agreement that strengthened our business partnership and opened pathways for future projects.

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How do you stay updated with trends in the drug discovery market?

To stay updated with trends in the drug discovery market, I regularly read industry publications, participate in online forums, and engage with thought leaders on social media. I also attend relevant conferences, webinars, and training to keep my knowledge fresh and ensure that I can provide the most current information to my clients.

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What role does collaboration play in your work style?

Collaboration is fundamental to my work style as a Business Development Manager. It allows for leveraging diverse skills and insights from various teams, especially with product and marketing departments. I actively seek feedback and input from colleagues to enhance client offerings and ensure that our services meet market demands effectively.

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How do you define success in your role as a Business Development Manager?

I define success in my role by the growth of client relationships, achieving and exceeding sales targets, and contributing to overall company objectives. Success also includes fostering a positive work environment and being a trusted partner to clients, helping them reach their goals while simultaneously supporting Eurofins Scientific’s mission to enhance global health.

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Full-time, on-site
DATE POSTED
March 15, 2025

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