Director of Product Management, Virtual Care

Everly Health’s mission is to transform lives with modern diagnostic driven care and we believe that the future of healthcare is meeting people where they are. Headquartered in Austin, Texas , Every Health is the parent company to Everlywell, Evely Health Solutions, and Everly Diagnostics. We’ve set a new standard of people - focused, diagnostic -driven care that puts patients at the center of their own health journey. 

Our infrastructure guides the full testing experience with the support of a national clinical network that is composed of hundreds of physicians, nurses, genetic counselors, pharm Ds, and member care specialists. Our solutions make world class virtual care more attainable with rigorous clinical protocols and best in class science to tackle some of the healthcare industry’s biggest problems. 

We're at the forefront of innovation, developing cutting-edge products and services that empower people to take control of their health and wellness. Our team is passionate about making a difference, and we're looking for talented individuals who share our vision to join us on this exciting journey. We seek excellence in everything we do for customers and our teammates.

The Product Management Director at Everly Health will be a high level individual contributor responsible for leading and managing Everly Care and program implementation within Everly Health Services. Everly Care is our comprehensive virtual care, kits and blood pressure program serving chronic top population health issues and gap closure for Payers with the flexibility to scale into employer/ commercial solutions. 

This role will report directly into Everly Health’s Head of Product (VP of Product.) The ideal candidate will have brought several well known enterprise products to market, a strong track record of success in product management, a deep understanding of the healthcare industry, and a passion for developing innovative healthcare products that improve people's lives. 

Our ideal candidate must be excited about tackling all parts of a product’s lifecycle from concept to product market fit and scale as an individual contributor in a small and nimble team setting. 

• The Product Management Director will be a high-impact individual contributor responsible for the strategy, roadmap, and execution of Everly Health’s telehealth vertical. This role will focus on developing and scaling our virtual care delivery platform and related clinical products to meet the needs of our enterprise clients (payers, employers, health systems, direct to consumer offering).
• Define the role of AI within the virtual care platform, including potential applications for diagnostics, patient engagement, clinical decision support, and operational efficiency.
• Make complex prioritization decisions based on user needs, business goals, technical constraints, and market opportunities, clearly communicating rationale to stakeholders.
• Influence and align cross-functional teams (engineering, design, clinical, operations, sales, marketing) to execute the product roadmap, fostering a collaborative and results-oriented environment.
• Develop a deep understanding of clinical workflows, telehealth best practices, and relevant industry standards to inform product design and development.
• Define and track key metrics to measure the success of telehealth products, including patient outcomes, engagement, satisfaction, and cost-effectiveness.
• Lead the Everlywell Everlycare vertical as an individual contributor and work closely with best in class designers, clinical teams, engineering, marketing professionals, sales, client operations managers and executive.
• You will own and scale a Virtual Care Delivery Platform which needs to be AI enabled.
• Create and own product and implementation roadmaps from market research & insights, concept design to engineering development and finally implementation with key clients.
• Conduct customer research in order to continually represent the “voice of the customer” for members, payers or employers.
• Ideate and create engaging product features, efficient process workflows, and reliable analytics dashboards to successfully build and monitor programs.
• Measure product health and departmental performance using OKRs and KPIs.
• Develop revenue generating business models, market access strategies, go-to-market and pricing strategies (B2B,B2B2C,partnerships) and define synergies for customers and business partners.
• Collaborate with business development teams, sales and finance teams to develop pricing strategies and financial models.
• Prepare client demos for sales pitches and trainings for client account managers to take the product to market.
• Work closely with Legal and Business Development teams to review SOWs to extract and negotiate product requirements and key timelines .
• Collaborate with Engineering, Data, Clinical, Operations and Customer Success to align product development for a modular and scalable platform, clinical workflows and implementation strategies to better manage the patient journey..
• Work closely with the VP of Enterprise Operations to ensure the seamless execution of product launches. 
• Serve as critical senior thought partner to executives like Enterprise GM and VP of Product on how to both drive profitable growth from existing products, as well as launch new products that can deliver market differentiation, revenue growth and profitability. 
• Identify and establish partnerships with external vendors, technology providers and industry experts to expand our product portfolio and strengthen our product offerings for care delivery. 
• Represent Enterprise Health Services in executive leadership meetings such as WBRs, MBRs, Company All hands and CEO reviews.
• Mentor and educate fellow Product Managers through your subject matter expertise.

• Proven experience successfully launching and scaling healthcare products tailored for Medicare, Medicaid, or commercial health plans that close care gaps and drive compliance with CMS performance benchmarks.
• Many years of experience building end to end HIPPA Compliant Patient Portals & Apps.
• Familiarity and experience with AI enabled care solutions.
• Subject matter expert on gap closure and clinical products.
• Experience working with Elevance, Humana, Centene, United Healthcare etc as a vendor partner.
• Familiarity with clinical workflows within Athena and experience working with clinical teams on clinician focused projects.
• Track record of excellent relationships with Sales teams, often accompanying them to close major payer and commercial accounts.
• Familiarity and experience building solutions for  Telemedicine with Appointment Scheduling, Medication Management, Virtual Health Assistant with EMR integration (Athena preferred.).
• Talented presentation maker and compelling story teller with excellent written and verbal communication skills.
• Experience managing teams of product managers preferred but not required. (This is non managing role for the time being.).

• Bachelor's degree in health related fields, life sciences, computer science, or a related field.
• 8+ years of product management experience, with a significant portion focused on telehealth products or virtual care solutions.  
• Strong understanding of the healthcare regulatory environment.
• Experience with agile development methodologies.
• Proven track record of delivering AI/ML-based solutions that address real-world consumer or clinical problems.
• Familiarity with consumer marketing channels and tactics a plus.
• Exceptional analytical and qualitative skills to understand and define customer needs and segments.
• Comfort with financial modeling for new business lines. 
• Excellent communication and presentation skills.
• Ability to work independently and as part of a team.
• Proven ability to manage roadmaps, track cross-functional dependencies, and prioritize effectively.
• Extremely organized and knowledgeable about process efficiency in order to lead a lean organization.
• Passion for developing innovative products that improve people's lives.
• Outstanding collaboration and workshop / brainstorm facilitation skills, with experience facilitating decision making with clinical and legal teams or stakeholders.
• Comfort working in a fast-paced environment with high executive visibility and accountability.

This salary range for this position is $180,000 - $200,000 based on the selected candidate's qualifications, market data/ranges, location (ATX or NYC) and internal equity. This position is also eligible for an annual bonus, equity, health, dental, vision & mental health insurance, 401(k) with company match, Flexible PTO, a monthly $100 wellness stipend and various other perks.