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Team Manager

Company Description

Evolution is a world-leading B2B provider of video-streamed Live Dealer gaming committed to deliver a unique and flawless game play across multiple platforms through revolutionary product innovation. Firmly rooted in our values: ALIVE, do RIGHT and work TOGETHER, we are on a quest to lead the way in an industry, which is pioneering technical solutions and pushing the limits of what has been done in terms of online user experience.

Our services have won multiple industry awards, including "Live Casino Supplier of the Year" at the 2019 EGR B2B Awards for nine consecutive years and "Casino Content Provider of the Year" in the 2019 EGR North America Awards.

Our success is largely down to the quality and commitment of our people. We are now looking for an experienced and driven Team Manager. This is truly an exciting opportunity for a talented individual, who is looking for a career opportunity in a dynamic and international work environment! 

Evolution Gaming Group AB (publ.) was founded in 2006, and it is stock listed on the Swedish stock exchange Nasdaq. Today about 6000 people work in the company's 12 sites, including locations like the U.S., Malta, Latvia, Georgia, Holland, Canada, Estonia, the U.K. and Sweden. 

Job Description

As a part of continuous growth, we are currently looking for a well-organized, target oriented and active person to join the team in the position of a Team Manager, thus ensuring operational excellence, management and development of Game Presenters' team.

Key responsibilities:

  • Manage, supervise, coach and engage team of Game Presenters, thus building strong team spirit.
  • Develop the team organizing and leading trainings according to current needs.
  • On-board newcomers, thus ensuring flawless employee experience from the very start.
  • Handle disciplinary cases and manage ad hoc situations.
  • Continuously manage team so to deliver required results.
  • Manage various requests of team members and handle them on a timely manner.
  • Establish and foster cross departmental cooperation.
  • Analyze employee data and manage monthly bonus distribution.
  • Work with company’s internal systems (JIRA, TTS, WIKI, etc.).
  • Manage projects set by direct managers proposing initiatives that would benefit department.

Leadership skills required:

  • Interpersonal communication 
  • Active listening
  • Goal setting
  • Diplomacy
  • Conflict resolution
  • Motivation
  • Decisiveness

#EVOPAL

Qualifications

 

  • Team management experience will be considered as advantage but is not mandatory. Good potential to lead, develop, motivate and engage team members.
  • High level of emotional intelligence, excellent communication skills and leadership potential.
  • Proactive and results driven approach, logical thinking and decisiveness in decision making.
  • Strong character, high level of stress resistance and good problem-solving skills.
  • Ability to work flexible shifts (including nights).
  • Position open to Trainers and Shift Supervisors only.
  • Applicants should not be on a disciplinary. 

We offer:

  • Induction program tailored for the position needs.
  • Opportunity to progress within the company.
  • Full benefits: Medical, Dental and Vision

Additional Information

All your information will be kept confidential according to EEO guidelines.

Evolution is a market-leading developer and provider of products and services for online casino entertainment. Our excellence is driven by over 16,000 EVOlutioneers across 30 markets worldwide, working in product innovation, software development, IT solutions, game hosting and business support. Evolution's dynamic and creative environment creates a unique opportunity for personal and professional growth.

Our integrated business-to-business solutions guarantee that our clients can always provide an unrivalled online entertainment experience to their players globally. We thrive on remaining an award-winning digital powerhouse of entertainment products and services with an ever-expanding line-up of product brands: Evolution Live, NetEnt, Red Tiger, Ezugi, Big Time Gaming, Nolimit City and DigiWheel.

Evolution is a Swedish company founded in 2006 and listed on Nasdaq Nordic (EVO). Evolution USA was established in 2018. More information on Evolution.com.

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CEO of Evolution
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Martin Carlesund
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Average salary estimate

$70000 / YEARLY (est.)
min
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$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Team Manager, Evolution

Welcome to Evolution, a world-leading B2B provider of video-streamed Live Dealer gaming! We're thrilled to announce an opening for a passionate and experienced Team Manager here in beautiful Philadelphia, PA. As we continue to grow, we're looking for someone who’s not only well-organized and target-oriented but who also possesses the innate ability to inspire and lead our team of Game Presenters. You will play a vital role in ensuring operational excellence while fostering an engaging environment for your team. As a Team Manager, you’ll manage and coach team members, lead training initiatives, and onboard new talent to guarantee they have a superb experience right from the start. Your leadership will be key in addressing various team requests, analyzing employee data for incentive distribution, and managing day-to-day operations using our internal platforms like JIRA and TTS. A strong focus on interpersonal communication and emotional intelligence is essential, as you'll need to resolutely guide your team while possessing the agility to handle ad hoc challenges and promote cross-departmental collaboration. If you're ready to make a meaningful impact alongside a talented crew in an exciting, international environment, we want to hear from you. Join us at Evolution and let’s make online gaming a thrilling experience for our players together!

Frequently Asked Questions (FAQs) for Team Manager Role at Evolution
What are the main responsibilities of a Team Manager at Evolution?

As a Team Manager at Evolution, your primary responsibilities include managing and supervising a team of Game Presenters, conducting training sessions, onboarding new employees, and ensuring operational excellence. You’ll also handle disciplinary cases, manage team member requests in a timely manner, and foster cross-departmental cooperation.

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What qualifications do I need to apply for the Team Manager position at Evolution?

While prior team management experience is advantageous, it is not mandatory for candidates interested in the Team Manager role at Evolution. You should have strong leadership potential, a high level of emotional intelligence, excellent communication skills, and a proactive approach toward achieving results.

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What are the working conditions and benefits for a Team Manager at Evolution?

Team Managers at Evolution can expect to work flexible shifts, including nights. The position comes with a full benefits package, including medical, dental, and vision coverage, along with tailored induction programs that support your journey within the company.

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How does Evolution support team management and development for the Team Manager role?

Evolution prioritizes team management and development by requiring Team Managers to actively engage with their team, set clear goals, and implement training initiatives based on the current needs. You’ll analyze employee performance data to ensure fairness in bonus distribution and foster a collaborative environment.

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What qualities make a successful Team Manager at Evolution?

A successful Team Manager at Evolution exemplifies strong interpersonal communication, active listening, diplomacy, and conflict resolution skills. You should be decisive, motivating, and possess a high level of stress resistance to effectively lead and manage your team.

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Common Interview Questions for Team Manager
Can you describe your experience managing teams in a dynamic environment?

When answering, highlight specific examples of your management style, how you built team spirit, and any strategies you implemented that resulted in successful outcomes.

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How do you handle conflicts within your team?

Discuss your approach to conflict resolution, focusing on how you maintain a positive atmosphere while dealing with issues. Mention specific instances when you've successfully resolved conflicts.

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What strategies do you use to motivate your team?

Share your motivational techniques, such as setting clear goals, recognizing achievements, or implementing team-building activities that foster a supportive work culture.

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How do you assess the performance of your team members?

Discuss the metrics or criteria you use to evaluate performance, along with how you provide constructive feedback and align individual goals with team objectives.

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What approach do you take when onboarding new team members?

Elaborate on the steps you take during onboarding, ensuring that new hires feel welcomed and equipped with the necessary tools and knowledge to succeed in their roles.

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Can you give an example of a successfully implemented training program you developed?

Provide an example of a training program that addressed specific team needs, detailing its outcomes and how it improved team performance.

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How do you manage team requests effectively?

Explain your process for prioritizing and addressing team member requests, including how you encourage open communication and support their needs.

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What is your leadership style?

Reflect on your leadership style, whether it’s participative, coaching, or authoritative, and provide examples of how it has successfully guided your team.

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How do you ensure cross-departmental collaboration?

Describe methods you use to build relationships across departments, such as facilitating meetings, working on joint projects, or encouraging team interactions.

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How do you handle high-stress situations in a team setting?

Share strategies you employ to maintain composure and lead your team effectively during high-pressure situations, focusing on communication and support.

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OUR VISION is to be the world leader in online casino products and solutions. OUR MISSION is to make our customers, the Online Casino Operators, successful and provide an excellent user experience for the Operator's customer by delivering product...

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DATE POSTED
March 20, 2025

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