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Regional Sales Operations - job 1 of 2

Company Description

We take care of our employees, and they take care of our customers!

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Job Description

Scope of Position

Using strong communication skills and deadline management, Regional Sales Operations will effectively collaborate with a variety of people and job functions, accomplishing tasks of moderate to high complexity and scope, and have the ability to perform in a challenging and fast-paced environment. The Regional Sales Operations role supports all Business Development efforts in the Southwest region.

Schedule: Monday-Friday, 8AM-5PM

Reporting Structure

  • Regional Vice President via local District Sales Manager; dotted line to Americas

Key Deliverables

Sales Support

  • Support and attend weekly regional sales meetings
  • Manage and distribute sales leads
  • Organize sales training sessions for your region
  • Manage company visitors and arrange meeting schedules with sales team

Reporting

  • Deliver reporting on a frequent basis to support sales initiatives and data integrity
  • Leader, expert and advocate of Sales Enablement tools
  • Closely aligned with Geo Sales Operations for all sales reporting

Bids

  • Facilitate bid organization and responses for region’s bid owners (Executive summaries, qualitative responses, formatting,
  • deadline management, accuracy of response, etc.)
  • Regional expert on bid management and facilitation

Events

  • Coordinate and deliver customer-facing regional events for the Business Development teams
  • Analyze and deliver survey responses

Marketing

  • Regional leader, expert and advocate of templates and branding guidelines
  • Lead and manage regional marketing needs aligned with the regional Tactical Business Plan expectations
  • Coordinate with the regional Business Development teams to manage and deliver Targeted Marketing Campaign and Regional
  • Newsletter emails

Personal Growth

  • Attend training & development sessions to understand the requirements of Sales and Sales Operations

District Sales Operations

  • Lead and support with job responsibilities
  • Advocate GEO Sales Operations strategy
  • Work closely with GEO Sales Operations
  • Take on additional assignments, as required, in support of Business Development in the district/region

Qualifications

Minimum Qualifications:  Please review and make modifications in bold as needed.

  • High School Degree or equivalent required
  • Successful candidates must pass a background check
  • Must be legally authorized to work in the United States
  • Must not require future sponsorship for employment visa
  • Fluent in English, both written and verbal
  • Must have the ability to work overtime in support of the department’s needs
  • Must be able to commute to the city of Torrance, CA (LAX), San Diego, CA (SAN), Scottsdale, AZ (PHX) OR Ogden, UT (SLC).  Torrance, CA is preferred. 
  • Comfortable with numbers and basic mathematical skills
  • Comfortable working in an office environment at a desk. 

Desired Qualifications: 

  • 2-5 years in Business Development, Marketing, Communications or Project Management roles
  • Must be proficient in Microsoft Office Suite - PowerPoint, Word, Excel, Outlook, etc
  • The ability to work off-site for local events
  • The ability to travel for trainings or events as needed
  • Strong problem solving, organizational, and interpersonal skills
  • Strong ability to interpret and act upon sales analytics insights to drive regional strategies.
  • Ability to work productively both individually and in a team environment
  • Sense of urgency for goal achievement
  • Strong grammar and writing skills
  • Self-motivated with ability to work in a fast paced and constantly changing environment
  • Strong rapport and relationship building focused
  • Empowered to make quick decisions in response to changing conditions
  • Influences others to action
  • Timeliness and accountability for results
  • Attention to detail
  • Strong communication and public speaking skills

Additional Information

Expeditors offers excellent benefits:

  • Paid Vacation, Holiday, Sick Time
  • Health Plan: Medical
  • Life Insurance
  • Employee Stock Purchase Plan
  • Training and Personnel Development Program
  • Growth opportunities within the company
  • Employee Referral Program Bonus

All your information will be kept confidential according to EEO guidelines.

Hourly rate range: $30-$33/hour

Average salary estimate

$65520 / YEARLY (est.)
min
max
$62400K
$68640K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Regional Sales Operations, Expeditors

Join Expeditors as a Regional Sales Operations professional at our Torrance, CA location, and step into a dynamic role where your organizational skills and passion for sales will shine. At Expeditors, we pride ourselves on fostering a culture that prioritizes employee well-being, allowing you to thrive while ensuring we deliver top-notch logistics solutions to our customers. As part of a global team, you'll collaborate with various departments and engage with our Business Development teams to enhance our regional initiatives. Your responsibilities will include managing sales leads, organizing training sessions, and facilitating regional events that engage our customers and bolster our brand. You'll also handle the intricate process of bid management, ensuring all submissions are accurate and timely. This position offers the chance to grow your career within a respected Fortune 500 company known for promoting from within. With our supportive environment and commitment to professional development, you'll not just be filling a role – you'll be launching a fulfilling career. If you're a detail-oriented problem-solver with a knack for effective communication, we want to hear from you! Join a team where innovation and customer service intersect, and help us keep the world of logistics moving forward.

Frequently Asked Questions (FAQs) for Regional Sales Operations Role at Expeditors
What responsibilities does the Regional Sales Operations position at Expeditors entail?

The Regional Sales Operations position at Expeditors is a multifaceted role focused on supporting the company's Business Development efforts in the Southwest region. Key responsibilities include managing sales leads, coordinating sales training sessions, facilitating event organization, and ensuring bid management processes are streamlined. Additionally, you will be delivering regular reports to support sales initiatives and contributing to regional marketing efforts.

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What qualifications are required for the Regional Sales Operations role at Expeditors?

To qualify for the Regional Sales Operations role at Expeditors, candidates should possess a high school diploma or equivalent, along with 2-5 years of experience in Business Development, Marketing, Communications, or Project Management. Strong skills in Microsoft Office Suite and effective communication are necessary, and fluency in English is required. Successful candidates must also pass a background check and be legally authorized to work in the U.S.

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How does the Regional Sales Operations role support Expeditors' Business Development?

In the Regional Sales Operations role at Expeditors, you will play a crucial part in supporting Business Development by managing sales support activities, assisting in lead distribution, and coordinating regional events. You will also analyze and provide feedback on regional market needs, ensure accurate and timely bid submissions, and work closely with marketing to align initiatives with business goals.

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What makes Expeditors a great choice for a Regional Sales Operations career?

Expeditors is a top choice for a Regional Sales Operations career due to our commitment to promoting from within, professional development opportunities, and a supportive company culture. With over 19,000 employees worldwide, a high retention rate, and a variety of career growth paths, Expeditors emphasizes employee satisfaction and offers valuable training resources to help you excel in your career.

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What is the work environment like for the Regional Sales Operations position at Expeditors?

The work environment for the Regional Sales Operations position at Expeditors is collaborative and dynamic. You'll primarily work in an office setting, interacting with various teams to drive sales initiatives. The role requires problem-solving skills and adaptability, as you will need to work efficiently under deadlines while contributing to a friendly and professional workplace culture.

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Common Interview Questions for Regional Sales Operations
Can you describe your experience with sales support activities in a previous role?

When answering this question, focus on specific sales support tasks you performed, such as managing leads, organizing training, or coordinating events. Highlight any measurable outcomes from your contributions and ensure to connect your experience to how it would benefit Expeditors in the Regional Sales Operations position.

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How do you approach bid management and ensuring timely submissions?

In your response, emphasize the importance of organization and attention to detail in bid management. Discuss your method for tracking deadlines and creating timelines, as well as any tools or software you use. Mention how you communicate with team members to gather necessary information efficiently.

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What strategies do you find effective for managing sales leads?

Share techniques or systems you’ve successfully implemented in managing sales leads, such as CRM software or tracking spreadsheets. Illustrate how your strategies improved lead conversion rates or streamlined communication with the sales team.

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How would you handle a challenging situation with a sales team member?

Discuss your approach to resolving conflicts, emphasizing your communication and interpersonal skills. Explain that you would seek to understand their perspective, collaborate on a solution, and focus on maintaining a positive working relationship for future interactions.

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Can you provide an example of a successful regional event you've organized?

When sharing your example, detail the planning process, objectives, and how you measured the event’s success. Highlight any positive feedback received or key partnerships forged as a result, demonstrating the impact of your organizational skills.

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What experience do you have with marketing initiatives in a sales context?

Talk about any marketing campaigns you've participated in, focusing on your role in aligning messages with sales strategy. Mention specific marketing tools or platforms you've used and how they contributed to achieving sales goals.

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How do you ensure data accuracy when reporting sales metrics?

Explain your methods for verifying data integrity, whether through double-checking figures, using reliable software, or collaborating with team members to cross-reference information. Stress the importance of accurate data in driving informed sales strategies.

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What motivates you to achieve sales goals?

Articulate personal motivations related to achieving sales goals, such as competition, personal growth, or the satisfaction of helping clients find solutions. Consider mentioning how this motivation aligns with Expeditors' mission of customer-focused service.

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Describe a time you had to work under pressure to meet a deadline. How did you handle it?

Use the STAR method (Situation, Task, Action, Result) to outline a relevant experience. Emphasize your stress management skills, your ability to prioritize tasks, and how the outcome highlighted your strengths in a challenging environment.

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How do you stay updated on industry trends that affect sales operations?

Discuss your strategies for keeping abreast of industry trends, whether through reading industry publications, attending conferences, or participating in professional development. Explain how this knowledge can inform your role in sales operations at Expeditors.

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March 30, 2025

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