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Digital Marketing Director (Remote)

Company Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realise their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com

Job Description

The Digital Marketing Director will lead the digital marketing plan for Experian Automotive. This roll will work with marketing, product marketing and cross-BU digital teams to develop the digital approach and ongoing plan. The digital marketing manager will execute all digital marketing including websites, SEO, SEM/PPC, social, email, content marketing and analytics by developing and achieving clear goals for engagement, leads and retention. You will report to the Head of Marketing, Experian Automotive.

Responsibilities:

  1. Work with our teams and outside agencies in forming the digital marketing plan to improve user experience.
  2. Manage the website. This includes developing a plan to update website and ongoing maintenance plan working in a CMS including updating taxonomy, loading videos, blog posts, images, integrating 3rd party platforms and creating new pages including writing/editing web content for new pages.
  3. Develop SEO plan to maximize the volume of inbound organic traffic from search engines to our website.
  4. Create plan to manage SEM, working with our teams and 3rd parties, to maximize Return on investment.
  5. Develop overall email marketing plan. Create emails in Eloqua and working with and managing email databases.
  6. Manage social networks including writing and editing social posts and posting content to LinkedIn, Twitter and Facebook.
  7. Develop content marketing asset creation and distribution plan including video content best suited for target markets.
  8. Use analysis to evaluate end-to-end customer/user experience across multiple digital channels and customer touch points.
  9. Evaluate digital channel performance to measure performance including A/B testing and digital marketing campaigns and assess against goals (Return on investment and Performance Indicators).
  10. Create MQL tracking by working with marketing team and sales operations team to develop plan for how to track marketing qualified leads all the way through the sales funnel.
  11. Identify creative growth strategies including evaluation of digital insights, and optimize spend and performance based on the insights

Qualifications

  1. Undergraduate degree in Marketing or equivalent work experience
  2. At least 10 yrs of work experience in a marketing department working in the digital space
  3. Demonstrated knowledge of Eloqua, Salesforce.com, Content Management Systems, social media platforms
  4. Demonstrated analytical skills
  5. Comfortable in team-oriented atmosphere
  6. Proficient in Microsoft excel (can maintain complex spreadsheets) and PowerPoint

Additional Information

Perks:

  1. Lucrative overachievement plan
  2. Experian Elite – Annual trip for Top Performers
  3. 15 days of vacation accrual annually, five sick days, two volunteer days
  4. Wellness plans, online discounts, employee discounts, pet insurance and more
  5. Employee stock purchase program and 401K matching and immediate vesting

Our uniqueness is that we celebrate yours. Experian's culture and people are main differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward and recognition, volunteering... the list goes on. Experian's people first approach is award-winning; Great Place To Work™ in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

#LI-Remote

This is a remote role.

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Average salary estimate

$135000 / YEARLY (est.)
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$120000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Digital Marketing Director (Remote), Experian

As the Digital Marketing Director at Experian, you'll have the exciting opportunity to lead the digital marketing strategy for Experian Automotive, working remotely from anywhere. This role is perfect for a creative and analytical mind with a love for all things digital marketing. You’ll collaborate with marketing teams and cross-business unit digital experts to create engaging digital marketing plans that truly resonate with our audience. From overseeing our website’s performance and SEO strategy to crafting innovative email marketing campaigns and managing our social media presence, your day-to-day will be packed with variety and impact. You will also utilize data to assess user experiences across digital channels, ensuring that our campaigns not only reach but resonate and engage. Your leadership will inspire your teams as you push towards clear goals aimed at improving lead generation and maximizing ROI. The ideal candidate is someone who has spent a decade perfecting their digital marketing prowess, demonstrating skills with tools like Eloqua and Salesforce.com, while being comfortable navigating Content Management Systems. At Experian, we’re not just about the numbers; we pride ourselves on a people-first approach that celebrates diversity and encourages personal growth. So, if you're looking to innovate within a dynamic company filled with passionate people, Experian is the place for you! Come help us redefine what’s possible in automotive marketing, all from the comfort of your home.

Frequently Asked Questions (FAQs) for Digital Marketing Director (Remote) Role at Experian
What are the primary responsibilities of the Digital Marketing Director at Experian?

The Digital Marketing Director at Experian is responsible for leading the digital marketing strategy for Experian Automotive. This includes developing and executing plans for websites, SEO, SEM/PPC, email, social media, and content marketing, while collaborating with various teams to enhance user experience and drive engagement.

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What qualifications are needed for the Digital Marketing Director role at Experian?

Ideal candidates for the Digital Marketing Director position at Experian should hold an undergraduate degree in Marketing or possess equivalent work experience, and have a minimum of 10 years in a marketing role, particularly within the digital sphere. A thorough understanding of Eloqua, Salesforce.com, and social media platforms is crucial.

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How does the Digital Marketing Director at Experian use analytics?

In the role of Digital Marketing Director at Experian, analytics are used to evaluate customer/user experiences across multiple digital channels. This involves assessing digital channel performance, conducting A/B testing, and measuring campaigns against defined goals to optimize marketing strategies.

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What tools does a Digital Marketing Director at Experian work with?

The Digital Marketing Director at Experian utilizes various tools and platforms including Eloqua for email marketing, Salesforce.com for customer relationship management, and a variety of Content Management Systems to manage website content and updates effectively.

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What are the benefits of being a Digital Marketing Director at Experian?

The benefits package for the Digital Marketing Director at Experian is robust, including a lucrative overachievement plan, vacation and sick days, wellness programs, and a 401K matching plan. Additionally, Experian prides itself on a great company culture that emphasizes work/life balance and employee recognition.

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Common Interview Questions for Digital Marketing Director (Remote)
Can you describe your experience with digital marketing strategies?

When answering this question, highlight specific strategies you've implemented in previous roles, showcasing your impact on engagement and lead generation while discussing any analytical tools you utilized to measure success.

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What is your approach to managing SEO and SEM campaigns?

Outline your methodology for planning and executing these campaigns, mentioning tools you've used for keyword research and performance measurement, and stress your ability to adapt strategies based on analytical results.

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How do you handle website management and updates?

Discuss your experience with Content Management Systems and your process for ensuring the website remains updated and optimized, emphasizing collaboration with cross-functional teams to achieve goals.

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What is your experience with email marketing platforms like Eloqua?

Share specific examples of campaigns you've executed using Eloqua, detailing how you segmented audiences, crafted engaging content, and tracked campaign performance to optimize future efforts.

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Describe a successful content marketing campaign you've led.

Be prepared to discuss a particular campaign, explaining your objectives, the types of content created, distribution channels used, and the metrics that indicated success.

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How do you evaluate the performance of your digital marketing campaigns?

Explain your approach to analytics, discussing specific KPIs (Key Performance Indicators) you track regularly, and how you use these data points to refine future marketing strategies.

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Can you give an example of a challenge you faced in digital marketing and how you overcame it?

Focus on a specific instance, outlining the challenge, the steps you took to address it, and the results achieved, demonstrating your problem-solving skills.

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How do you stay updated with the latest digital marketing trends?

Discuss the channels, publications, webinars, or communities you follow to remain informed about industry trends, emphasizing your proactive approach to continuous learning.

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What role does social media play in your digital marketing strategy?

Highlight the importance of social media in driving engagement and leads, detailing your experience with managing social accounts and how you integrate social media into the broader marketing strategy.

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How would you manage cross-functional teams to achieve marketing goals?

Talk about your communication and management style, emphasizing collaboration and alignment of goals across teams which foster a united approach to achieving results in marketing objectives.

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We pride ourselves on being certified as a Great Place To Work and firmly believe that creating a positive company culture is less about ping pong tables and more about transparency, connection, and "work with purpose." The unique perspective of e...

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Full-time, remote
DATE POSTED
April 9, 2025

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