Compliance Specialist

The Compliance Specialist at Extend is responsible for coordinating and overseeing license renewals and form filings to ensure compliance with state regulations. This includes maintaining compliance records, monitoring merchant licensing status, and conducting monthly compliance audits. The role also involves drafting terms and conditions and reviewing marketing materials to ensure they meet regulatory standards.

To become a Compliance Specialist at Extend, candidates should have a Bachelor's degree or equivalent experience, along with previous experience in compliance within the warranty or insurance industry. A compliance management certification is preferred. Additionally, proficiency in project management and tools like Microsoft Office and Salesforce is essential.

The work environment for a Compliance Specialist at Extend is collaborative and supportive. You’ll work with a diverse team in a fast-paced setting that encourages open communication and teamwork. We value continuous learning and provide opportunities for development within the compliance discipline.

As a Compliance Specialist at Extend, you'll utilize various tools such as SERFF for filing forms with state regulators, Microsoft Office Suite for project management, and Salesforce for tracking and managing compliance records. Familiarity with Google Workspace is also beneficial.

Extend offers a competitive salary along with a full benefits package that includes medical, dental, and vision coverage. Compliance Specialists also receive stock options in the company, a generous paid time off policy, and a 401(k) plan with financial guidance, promoting overall wellness and work-life balance.

When answering this question, share specific examples of your past roles, detailing your responsibilities in compliance management, making sure to highlight any relevant experience with license renewals and form filings.

Explain your approach to monitoring licensing timelines and how you organize your tasks to meet deadlines. Mention any tools or systems you implement for tracking compliance.

Provide a specific instance where you identified a compliance issue, the steps you took to address it, and the outcome. This demonstrates your problem-solving skills and proactivity.

Discuss the techniques or tools you use to streamline project management, such as prioritizing tasks, setting deadlines, and collaborating with other teams to ensure smooth compliance processes.

Talk about how you subscribe to industry newsletters, attend conferences, or participate in training sessions. This shows your commitment to ongoing professional development in compliance.

Share a detailed account of a compliance audit you've completed, emphasizing how your efforts led to improved compliance and any value added to the organization as a result.

Outline your process for handling state objections, from understanding the issues raised to collaborating with regulatory bodies and revising any necessary documentation.

Emphasize your understanding of confidentiality and ethical standards in your previous roles, and how you ensure that sensitive information is handled appropriately and securely.

Discuss the critical importance of compliance in maintaining trust with customers and regulators, and how a strong compliance framework can support Extend's growth and reputation in the industry.

Clarify your approach to understanding the legal requirements, as well as the product specifics, and how you'd collaborate with various teams to ensure accuracy and compliance in the documentation.