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Assistant Community Manager (Lease-Up)

Community:

Olivean Apartments

Number of Units:

387

$1,000 First-Year Bonus*

Assistant Community Manager (Lease-Up)

OUR COMPANY:

At Fairfield, we are proud to be a leader in the multifamily housing industry. We are passionate about creating exceptional and luxurious apartment living. Among the most experienced multifamily companies, Fairfield has developed and acquired over 1000 communities since 1985.  We are an award-winning company that proudly employs over 1,400 associates who are dedicated to serving our customers at our apartment communities located in over 30 markets nationwide.

Being a part of Fairfield means more than a rewarding career with personal growth. It’s a partnership for the long term, working alongside colleagues in an open-dialogue environment that encourages growth and the sharing of ideas. We know that our associates are a key ingredient to our success, and we’re proud to reflect that in our culture.

ABOUT THIS ASSOCIATE:

Fairfield properties are known for our visible and available on-site staff that keep our residents loving where they live. Our Assistant Community Managers are critical members of our sales and management team that maintain these high standards with a customer-centric mindset.

Together with the Community Manager, this Associate works to ensure the property’s revenue and profit targets are met while maintaining best-in-class standards for customer service and high retention for our residents. Assistant Community Managers are responsible for cultivating and managing the resident experience while supporting the property’s accounting needs and leasing policies.

This is a busy, exciting job for a candidate that is eager to apply their superior leasing and marketing experience into the next step of their career in property management. This position reports to the on-site Community Manager and successful associates may be promoted to more senior positions on the Property Management team.

WHAT YOU CAN EXPECT TO DO IN THIS ROLE:

ACCOUNTING & BOOKKEEPING

  • Maintain all property accounting and reporting, including collecting and posting rent, financial and leasing reports, month end, pre close, bank deposits and ensuring a balanced rent roll.

  • Prepare monthly close-out and financial reports.

  • Process invoices for payment.

  • Collect rent, fees, and other payments.

  • Complete bank deposits, dispositions, and account reconciliations.

  • Use property management software such as Yardi to record, track, and report on all financial workings of the community.

CUSTOMER SERVICE & SALES

  • Use your leasing and sales experience to lease apartments.

  • Promote resident satisfaction and retention by regularly responding to complaints, questions, and requests in a timely manner.

  • Take all appropriate action to resolve and address service issues.

TEAMWORK

  • Cheer, lead and mentor our leasing team. They will look to your guidance and experience related to leasing, closing, marketing, apartment files, and resident retention.  

  • Work closely with the Community Manager regarding all property operations.

WHAT YOU'LL NEED ON DAY ONE:

  • Minimum of one year of residential leasing, sales and/or property management experience required.

  • Experience in leadership and supervising a staff preferred.

  • Experience using Yardi or other related property management accounting software.

  • Strong knowledge of Microsoft Outlook, Word, and Excel.

  • Strong math and accounting skills.

  • Understanding of financial statements (budget, financial reports, accounting information, etc.).

  • Strong understanding of federal, state, and local fair housing laws and provisions. 

  • High school diploma or equivalent required.

  • Ability to work a flexible schedule to include weekends, evenings, and some holidays.

*The First-Year Bonus, less usual deductions, will be divided into two equal payments: the first payment following the completion of 90 days of employment, and the second payment following the completion of 1 year of employment.

#LI-NICOLE

Estimated Rate of Pay:

$22.55 - $29.32

This position is non-exempt; the range above reflects hourly rates.

The pay range displayed for this position is determined by skills and experience required, location and job complexity*. Potential job offers may vary based on the skills, education, and experience an individual candidate holds. This range reflects base rate only, and does not include allowances, perks, commissions or bonuses applicable to this position (if any). In addition to base salary, Fairfield offers all full time associates the following, upon meeting eligibility requirements: 

  • Paid time off, paid holidays and sick days, paid time off for volunteering activities (optional) 
  • Matched 401(k) 
  • Medical, dental & vision insurance 
  • Flexible spending account 
  • Life insurance 

* Pay range is a calculation based on a midpoint price. Fairfield complies with all wage and hour laws, including minimum wage and salary exempt requirements.  

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CEO of Fairfield Residential
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Average salary estimate

$53948.5 / YEARLY (est.)
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$46922K
$60975K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Assistant Community Manager (Lease-Up), Fairfield Residential

Join us as an Assistant Community Manager (Lease-Up) at Olivean Apartments in beautiful Broomfield, Colorado! At Fairfield, we know that exceptional apartment living starts with exceptional people. As an integral part of our community, you'll work closely with the Community Manager to ensure a delightful resident experience and promote customer satisfaction. Your role will blend accounting tasks with a focus on customer service, as you'll maintain accurate financial reports and assist in managing all income and expenses. Whether you're collecting rent, training leasing staff, or resolving resident issues, your positive attitude and proactive approach will shine through in everything you do. With over 1,000 proud communities under our belt, we foster a culture of open dialogue and growth while encouraging innovative ideas from our associates. Plus, you'll benefit from a first-year bonus of $1,000 and the potential for career advancement within our property management team. If you possess at least one year of residential leasing or property management experience and thrive in a fast-paced, people-oriented environment, we’d love to have you on board at Fairfield, where we believe that great associates are key to our success.

Frequently Asked Questions (FAQs) for Assistant Community Manager (Lease-Up) Role at Fairfield Residential
What are the primary responsibilities of an Assistant Community Manager (Lease-Up) at Fairfield?

The Assistant Community Manager (Lease-Up) at Fairfield plays a pivotal role in ensuring smooth property operations. This includes maintaining accounting and financial reporting, managing resident experiences, conducting leasing and sales, and supporting the Community Manager. Your responsibilities will also involve collecting rent, preparing monthly financial reports, and fostering a positive resident environment.

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What qualifications are necessary to become an Assistant Community Manager (Lease-Up) at Olivean Apartments?

To be eligible for the Assistant Community Manager (Lease-Up) position at Olivean Apartments, candidates need to have a minimum of one year of experience in residential leasing, sales, or property management. Familiarity with Yardi or similar property management software and a firm understanding of financial statements, along with strong math skills, are also essential. A high school diploma or equivalent is required, and good customer service abilities will be paramount.

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What does a typical workday look like for an Assistant Community Manager (Lease-Up) at Fairfield?

A typical day for an Assistant Community Manager (Lease-Up) at Fairfield involves a mix of administrative and customer service tasks. You’ll start with accounting activities like rent collection, followed by engaging with residents to address inquiries and resolve issues. You might also spend time mentoring leasing staff and collaborating with the Community Manager on property operations to ensure we meet financial targets.

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Is there an opportunity for advancement as an Assistant Community Manager (Lease-Up) with Fairfield?

Yes! At Fairfield, we value personal growth and are committed to promoting from within. Successful Assistant Community Managers (Lease-Up) who excel in their roles may have opportunities to advance to more senior management positions in property management, furthering their careers in an exciting industry.

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What benefits can an Assistant Community Manager (Lease-Up) at Olivean Apartments expect?

As an Assistant Community Manager (Lease-Up) at Olivean Apartments, you will enjoy a competitive salary along with a first-year bonus of $1,000. Additionally, Fairfield offers benefits such as paid time off, matched 401(k), medical, dental, and vision insurance, and flexible spending accounts. This positions you for both a stable income and a rewarding employment experience.

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Common Interview Questions for Assistant Community Manager (Lease-Up)
Can you describe your experience in property management or leasing?

Be prepared to detail your specific experiences, focusing on your accomplishments and how they relate to the Assistant Community Manager role. Use examples that illustrate your ability to manage resident relationships, track finances, and lead a team, emphasizing the skills and responsibilities that will resonate with Fairfield's expectations.

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How do you handle difficult resident situations?

Discuss your conflict resolution skills and provide a scenario where you successfully resolved an issue. Highlight your approach to listening, understanding resident concerns, and providing satisfactory solutions, showcasing your commitment to exceptional customer service.

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What tools or software have you used in property management?

Mention any property management software you are familiar with, particularly Yardi, and how it enhances your ability to track finances, leases, and resident satisfaction. This will demonstrate your readiness to integrate into Fairfield’s systems seamlessly.

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Describe a time when you improved resident satisfaction.

Share a specific instance where your actions led to increased resident satisfaction, detailing the context, your approach, and the outcome. This will illustrate your proactive nature and commitment to fostering a positive community atmosphere.

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What strategies do you use to market available apartments?

Your answer should reflect creativity and an understanding of market trends. Discuss various marketing channels you’ve utilized, such as social media, open houses, and targeted advertising, and how you assess their effectiveness.

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How do you prioritize multiple tasks in a busy environment?

Provide insight into your time management techniques, such as task prioritization and scheduling. You could mention the importance of focusing on urgent resident issues while balancing administrative responsibilities.

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What do you know about fair housing laws?

Demonstrate your knowledge of federal, state, and local fair housing laws and how they impact leasing operations. Providing examples will show your awareness of compliance and ethical standards in property management.

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What goals have you set for yourself in past roles?

Explain your goal-setting process and share specific examples. Discuss how setting and achieving these goals translated into better performance for your team or service for your residents, underscoring your dedication to professional development.

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Can you discuss the importance of teamwork in property management?

Emphasize how collaboration strengthens community operations. Provide examples of how you’ve worked with leasing teams and managers to meet goals and enhance resident satisfaction.

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What motivates you in a property management role?

Share your passion for creating exceptional living experiences for residents and how that drives your performance. Discuss the fulfillment you find in your duties as an Assistant Community Manager and how it aligns with Fairfield's values.

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Our mission is to provide our residents with a high quality living experience by managing apartment communities that are staffed by dedicated professionals. By focusing on developing and building multifamily home communities of the highest caliber...

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DATE POSTED
March 29, 2025

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