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People and Culture (HR) Business Partner

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the many voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. 
Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. 

What We Do: 
We are on the frontline of recruitment enabling organizations to Hire Smarter. Onboard Faster™ First Advantage is an HR Tech company delivering innovative solutions and insights to enable our customers to manage risk and hire the best talent. Leveraging an advanced technology platform, First Advantage builds fully scalable, configurable screening programs that meet the unique needs of our customers. Headquartered in Atlanta, GA and with an internationally distributed workforce spanning 17 countries with nearly 10,000 employees, First Advantage performs over 100 million screens in over 200 countries and territories annually.  

Who You Are: 

  • You are self-motivated and ready to “roll up your sleeves." While you are an independent contributor, you are also collaborative. You can spearhead a project and see it through from start to completion.  
  • As a team player, you navigate cross-functional teams and work well with team members in other business units and departments toward a common goal.  
  • An Innovator — you see gaps in current processes or workflows as an opportunity to improve and try something new. 
  • A lifelong learner and always seeking out opportunities to learn and upskill, you understand the importance of thorough and secure screenings and are interested in the Human Capital sector and the confluence of people, process, and technology. 


What You'll Do   
A successful People and Culture Partner will collaboratively and cohesively serve as a strategic partner to management and employees of the Experience, Product and Technology organization for the Americas and EMEA. The partner in this role will be part of a global team of partners supporting these functions, and will provide comprehensive People and Culture support in areas such as employee relations, talent management, performance management, organizational planning and structuring, soft skills and process training, and employee FAQs. This resource can be located within the United States or Canada and will be fully remote.
In more detail, the ideal candidate for this role will: 

  • Ensure compliance and implementation of HR initiatives and programs that align with business objectives 
  • Analyze HR metrics and trends to identify areas for improvement and informed decision-making  
  • Act as a trusted advisor to management and employees on employee relations issues, including conflict resolution, performance management, and disciplinary actions. 
  • Conduct investigations into employee complaints and grievances, ensuring compliance with company policies and legal requirements. 
  • Support workforce planning and talent management initiatives, including succession planning, career development programs, and exit management 
  • Assist in the design and implementation of organizational changes, ensuring smooth transitions and minimal disruption to teams and individuals. 
  • Foster a positive workplace culture by promoting open communication and addressing employee concerns proactively. 
  • Collaborate and communicate proactively with the team and stakeholders to ensure alignment on upstream and downstream impacts of initiatives and decisions 
 
What You May Need to be Successful: 
  • 6+ years of experience as a Human Resources Partner in a global, public organization 
  • Successful track record of coaching and advising leaders, including senior-level leaders 
  • Bachelor’s degree strongly preferred, or any similar combination of education and experience
  • PHR, SPHR or other relevant HR certifications preferred
  • Exceptional client facing abilities

Why First Advantage is Your Next Big Career Move    
First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experiences, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact.  
Additional benefits offered to our eligible people include:    
  • Ability to work remotely from regions in which we currently operate 
  • Medical, Vision, Dental, and supplementary benefit plans, including paid Parental Leave and Bereavement. 
  • 401k with an employer match, and an Employee Stock Purchase Plan (ESPP)    
  • Competitive and flexible Paid Time Off (PTO) and 8 paid company holidays     
  • Access to new tech and growth opportunities, and leaders who want to see you succeed! 


What Are You Waiting For? Apply Today! 
You have learned a little about us today – we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now! 

United States Equal Opportunity Employment: First Advantage is proud to remove barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law. 

The salary range for this position is approximately $90K- 110K base annually if located within the United States. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process.

United States Equal Opportunity Employment:

First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

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What You Should Know About People and Culture (HR) Business Partner, First Advantage

At First Advantage, we're all about people, and we're looking for a passionate People and Culture (HR) Business Partner to join our thriving team in Atlanta, Georgia. As a key player in a company committed to creating a culturally inclusive workforce, you will be at the forefront of supporting our Experience, Product, and Technology organizations across the Americas and EMEA. If you're someone who thrives on collaboration and enjoys navigating through various departments towards common goals, then you’ll love being part of our innovative environment. You’ll play a vital role in ensuring our HR initiatives align with business objectives, enhancing employee relations, and shaping performance management strategies. We value those who are self-motivated and are always eager to roll up their sleeves, as well as those who can identify opportunities for improvement while fostering a positive workplace culture. Your responsibilities will include acting as a trusted advisor on employee issues, analyzing HR trends, supporting workforce planning, and leading organizational changes. With a commitment to ongoing learning, you’ll dive deep into the human capital sector, mixing people, processes, and technology in ways that make a real impact. If you have over six years of HR experience in a global setting, enjoy coaching senior-level leaders, and bring with you relevant certifications, we want to hear from you. Here at First Advantage, we believe in your potential and are excited to support your career growth in an atmosphere that encourages engagement and innovation. So, why wait? Join us in shaping the future of hiring and help organizations hire smarter and onboard faster!

Frequently Asked Questions (FAQs) for People and Culture (HR) Business Partner Role at First Advantage
What are the key responsibilities of a People and Culture (HR) Business Partner at First Advantage?

As a People and Culture (HR) Business Partner at First Advantage, your key responsibilities include supporting management and employees in various areas such as employee relations, talent management, performance management, and organizational planning. You will provide comprehensive HR support, analyze HR metrics for improvement, act as a trusted advisor on employee issues, conduct investigations, and foster a positive workplace culture.

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What qualifications are required for a People and Culture (HR) Business Partner at First Advantage?

To qualify for the People and Culture (HR) Business Partner role at First Advantage, you should have a minimum of six years of HR experience, preferably in a global public organization. A bachelor’s degree is strongly preferred, along with relevant HR certifications such as PHR or SPHR. Your background should demonstrate a successful track record of advising leaders and managing employee relations.

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How does First Advantage promote a positive workplace culture for its People and Culture (HR) Business Partners?

First Advantage is committed to promoting a positive workplace culture by encouraging open communication, addressing employee concerns proactively, and supporting collaboration among cross-functional teams. As a People and Culture (HR) Business Partner, you'll have the opportunity to influence this culture significantly, ensuring alignment between employee morale and organizational goals.

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What skills are essential for a successful People and Culture (HR) Business Partner at First Advantage?

Successful People and Culture (HR) Business Partners at First Advantage should possess strong analytical skills to interpret HR metrics, exceptional client-facing abilities to advise leaders effectively, and excellent communication to engage with employees. Skills in conflict resolution, strategic planning, and innovative thinking are also vital for identifying gaps in processes and proposing improvements.

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What opportunities for growth can a People and Culture (HR) Business Partner expect at First Advantage?

At First Advantage, a People and Culture (HR) Business Partner can expect a wealth of growth opportunities, including access to advanced technologies, chances for continuous learning, and the ability to drive substantial organizational changes. The supportive atmosphere and commitment to employee development ensure that you can cultivate your career while making a real impact on the company.

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Common Interview Questions for People and Culture (HR) Business Partner
Can you describe your experience with employee relations issues as a People and Culture (HR) Business Partner?

In answering this question, highlight specific scenarios where you successfully navigated employee relations issues, emphasizing your strategies for conflict resolution and communication, and how you maintained compliance with policies.

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What strategies do you use to align HR initiatives with business objectives?

Discuss your approach to integrating HR initiatives with business goals. Mention analytical tools you utilize to track HR metrics and how you ensure alignment with management through regular communications.

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How do you approach performance management in your role?

Share examples of performance management frameworks you’ve implemented, focusing on how you have helped develop employees, set measurable objectives, and provide constructive feedback that leads to improved organizational performance.

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Tell us about a time you contributed to an organizational change. What was your role?

Provide a detailed account of your involvement in an organizational change initiative, including your role in planning, communication strategies, and how you supported employees through the transition.

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How do you keep up with HR trends and best practices?

Discuss the methods you use to stay informed about HR trends, such as attending workshops, participating in networking groups, or following industry publications. This shows your commitment to continuous learning.

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What process do you follow for talent management and succession planning?

Explain your systematic approach to talent management, encompassing identification of high-potential employees, developing tailored career paths, and ensuring a smooth succession planning process for critical roles.

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How would you foster a diverse and inclusive workplace culture in your role?

Share your ideas for promoting diversity and inclusion, including specific programs or initiatives you would advocate for that align with First Advantage’s values and commitments in this area.

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Describe a challenging HR situation you've faced and how you resolved it.

Use the STAR method (Situation, Task, Action, Result) to frame your answer, detailing a specific challenge you encountered, the steps you took to address it, and the outcome, emphasizing your problem-solving skills.

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What role do you think HR plays in the overall success of an organization?

Articulate your belief that HR is integral to an organization’s success by connecting employee engagement, productivity, and retention with the overall performance and innovation of the company.

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How would you describe your communication style as an HR Business Partner?

Discuss the importance of a transparent and approachable communication style in HR, and how you tailor your communication to different audiences, ensuring clarity and fostering trust within the workforce.

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We deliver innovative solutions and insights that help our clients manage risk and hire the best talent.

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DATE POSTED
April 4, 2025

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