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Senior Relationship Banker

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Primary Office Location:

900 N. Stuart St. Arlington, Virginia. 22203.

Join our team. Make a difference - for us and for your future.

Position Title: Senior Relationship Banker

Business Unit: Retail

Reports to: Varies Based on Assignment

Position Overview:

This position is primarily responsible for the execution of traditional consumer banking asks of retail banking customers. The incumbent is responsible for the execution of branch leads according to consumer bank standards, successful execution of all customer transaction requests, and effective conversion of transactions to qualified sales or referral leads. Incumbent will adhere to all FNB policies, strategies, programs, and Core Values. The incumbent may be required to work at various locations within the market.

Primary Responsibilities:

Promotes the sales process through leveraging sales leads, outbound calling, greeting customers, and identifying customer service and product needs. Make appropriate recommendations in the selling and cross-selling of Bank products and services. Identifies and achieves individual weekly sales goals set by the Branch Manager. Incorporate FNB digital products & services into customer interactions.

Using FNB approved branch technology, input and maintain effective data quality for all referrals, customers, and applicants. Responsible for the completion and lifecycle of all new and existing relationships according to consumer bank standards. Assists with the management of daily sales activity, assisting with pre-shift sales huddles, and monitoring and measuring sales results.

Completes operational duties of branch as assigned by scheduling work, providing direction, monitoring workflow, maintaining supplies, opening and closing the office, ordering and managing vault cash, and ensure all tasks performed adhere to the current policy and procedures.

Performs routine operational duties, including traditional teller transactions and other operational tasks according to established policies and procedures.

Performs other related duties and projects as assigned.

All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation’s risk management program.

F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.

Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:

High School or GED

Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position:

Skills Required to Perform the Primary Responsibilities of this Position:

Excellent customer service skills

Excellent communication skills, both written and verbal

Excellent organizational, analytical and interpersonal skills

Detail-oriented

Ability to use a personal computer and job-related software

MS Word - Basic Level

MS Excel - Intermediate Level

MS PowerPoint - Basic Level

Experience in a related position.

Knowledge of banking policies, procedures consumer products and services.

Sales and customer service skills.

Licensures/Certifications Required to Perform the Primary Responsibilities of this Position:

Nationwide Mortgage Licensing System and Registry Identifier preferred but will be required.

Physical Requirements or Work Conditions Beyond Traditional Office Work:

N/A

Equal Employment Opportunity (EEO):

It is the policy of FNB not to discriminate against any employee or applicant for employment because of his or her race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, or status as a protected veteran. FNB provides all applicants and employees a discrimination and harassment free workplace.

First National Bank Glassdoor Company Review

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CEO of First National Bank

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Average salary estimate

$60000 / YEARLY (est.)

min

max

$50000K

$70000K

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What You Should Know About Senior Relationship Banker, First National Bank

As a Senior Relationship Banker at FNB in Arlington, Virginia, you'll play a crucial role in connecting customers with the financial products and services they need to achieve their goals. Your day-to-day responsibilities will center on building strong relationships with clients, promoting our comprehensive suite of banking solutions, and ensuring a smooth execution of transaction requests. You’ll greet customers with a friendly smile, expertly identify their banking needs, and leverage branch technology to maintain high-quality data on referrals and transactions. Your sales skills will shine as you work toward individual weekly targets set by your Branch Manager, all while adhering to FNB’s Core Values and policies. Collaboration is key, as you’ll engage in pre-shift sales huddles with your team and assist in monitoring daily sales activities. Operational tasks will also be a part of your job, from managing the cash vault to conducting routine teller transactions. FNB not only values your ability to sell but also emphasizes the importance of compliance with regulatory laws and guidelines to maintain a high standard of customer service. Your excellent communication skills, an attention to detail, and a customer-centric approach will help you thrive in this role, making a real impact on both our customers and the FNB community. If you're passionate about banking and ready to take on a rewarding challenge, we’d love to have you on our team!

Frequently Asked Questions (FAQs) for Senior Relationship Banker Role at First National Bank

What are the key responsibilities of a Senior Relationship Banker at FNB?

As a Senior Relationship Banker at FNB, your key responsibilities include executing traditional consumer banking tasks, promoting sales through identifying customer needs, and converting transactions into qualified sales leads. You'll also manage daily sales activities, assist in operational duties, and maintain compliance with company guidelines, all while delivering exceptional customer service.