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Mainframe Application Analyst

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Mainframe Application Analyst

What does a successful Mainframe Application Analyst do at Fiserv? 
As a successful Mainframe Application Analyst, you will develop and/or maintain moderately complex to complex software components of the business application system utilizing available Mainframe developer tools. This will be approximately 80% software development and 20% analysis.

What you will do:

  • Create, execute and review test plans
  • Define and establish test data
  • Create and maintain software documentation and report system data using reporting tools
  • Define and document mainframe systems changes
  • Regularly interface with various business units and senior IT staff in order to obtain system change approvals

What you will need to have:

  • Bachelor's degree in Computer Science, Computer Technology or related field, equivalent experience, and/or equivalent military experience
  • 5+ years of software application development experience
  • Experience with COBOL, MVS/JCL, DB2 in a mainframe environment
  • Per contractual obligations, must be a US citizen with the ability to obtain and maintain a qualified United States Government security clearance, (e.g., US DOD Secret)

What would be great to have:

  • Mainframe application programming experience with loan servicing systems
  • 3+ years of experience with storage and retrieval of information in databases and other indexed storage methods
  • A background in the financial industry, (and specifically within the student loan industry)
  • Experience with SQL, CICS or VSAM in a mainframe environment

Perks at work:

  • We’re #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional and financial benefits from day one
  • Maintain a healthy work-life balance with paid holidays, generous time off policies, including Unlimited Recharge & Refuel for qualifying associates and free counseling through our EAP
  • Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan and our Employee Stock Purchase Plan
  • Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards
  • Prioritize your health with a variety of medical, dental, vision, life, disability insurance options and a range of well-being resources through our Fuel Your Life program
  • Advance your career with training, development, certification and internal mobility opportunities
  • Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas and elevate careers

#LI-MT1

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv.  Please:

  • Apply using your legal name
  • Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence. 

Our commitment to Diversity and Inclusion:

Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law. 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.

If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.

Average salary estimate

$90000 / YEARLY (est.)
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$80000K
$100000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Mainframe Application Analyst, Fiserv

Are you ready to take your career to the next level? Join us at Fiserv as a Mainframe Application Analyst and become a key player in a global fintech powerhouse. At Fiserv, we pride ourselves on the role we play in moving money and information worldwide, making the lives of millions easier, quicker, and more secure. As a Mainframe Application Analyst here, you'll focus primarily on software development while engaging in essential analysis to help shape our applications. You'll be tasked with creating and maintaining software documentation, conducting extensive testing, and interfacing with various business units to ensure that system changes are approved and implemented flawlessly. We value your experience and expertise, and your role will be a blend of excitement and responsibility—approximately 80% of your focus will be on software development, while the remaining 20% will involve insightful analysis. We're looking for someone with a Bachelor's degree in Computer Science or a related field, along with at least 5 years of software application development experience in a mainframe environment. Proficiency in COBOL, MVS/JCL, and DB2 is crucial, as well as the ability to obtain a U.S. Government security clearance. At Fiserv, we offer not just a job but a thriving community that's committed to your well-being, professional growth, and work-life balance. With competitive salaries, generous employee benefits, and an emphasis on diversity and inclusion, we can't wait for you to make a significant impact with us. Come see what it’s like to be part of our innovative team, and let’s shape the future of financial technology together!

Frequently Asked Questions (FAQs) for Mainframe Application Analyst Role at Fiserv
What are the primary responsibilities of a Mainframe Application Analyst at Fiserv?

As a Mainframe Application Analyst at Fiserv, your primary responsibilities include developing and maintaining complex software components, creating and executing test plans, defining and establishing test data, and creating software documentation. You will also work closely with different business units to document system changes and obtain necessary approvals, ensuring that our systems operate smoothly and effectively.

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What qualifications do I need to apply for the Mainframe Application Analyst position at Fiserv?

To qualify for the Mainframe Application Analyst position at Fiserv, candidates should possess a Bachelor’s degree in Computer Science or a related field, along with a minimum of 5 years of software application development experience. Experience in a mainframe environment, specifically with technologies such as COBOL, MVS/JCL, and DB2, is essential. Additionally, applicants must be U.S. citizens capable of obtaining a security clearance.

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Is prior experience in the financial industry required for the Mainframe Application Analyst role at Fiserv?

While prior experience in the financial industry is not mandatory, it is highly preferred for the Mainframe Application Analyst position at Fiserv. Experience with loan servicing systems and familiarity with indexed storage methods can significantly enhance your candidacy and readiness for the role.

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What tools and technologies should a Mainframe Application Analyst at Fiserv be familiar with?

A Mainframe Application Analyst at Fiserv should be proficient with tools and technologies such as COBOL, MVS/JCL, DB2, SQL, and experience in mainframe application programming. Familiarity with reporting tools and different application frameworks within a mainframe environment is also beneficial.

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What benefits does Fiserv offer to Mainframe Application Analysts?

At Fiserv, Mainframe Application Analysts enjoy a comprehensive benefits package that includes competitive salaries, health and wellness programs, unlimited paid time off for qualified associates, and professional development opportunities. We prioritize our associates' well-being and sustainability, as well as a diverse and inclusive work environment.

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Common Interview Questions for Mainframe Application Analyst
Can you describe your experience with COBOL in a mainframe environment?

When answering this question, highlight specific projects where you utilized COBOL. Discuss the scope of those projects, the challenges you faced, and how you solved them. Emphasize any particularly complex functionalities you implemented.

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What strategies do you use to ensure the quality of your mainframe applications?

Discuss your approach to testing, including creating and executing test plans, establishing test data, and how you document your findings. Mention any specific methodologies you apply to ensure rigorous quality standards in your work.

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How do you approach system changes and documentation?

Describe your process for handling changes to business applications. Talk about how you ensure thorough documentation, your methods for keeping various stakeholders informed, and how you implement changes without disrupting existing workflows.

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Can you give an example of a complex problem you solved as a Mainframe Application Analyst?

Share a detailed example that illustrates the problem-solving process, including identifying the issue, collaborating with team members, and the eventual resolution. This will help show your analytical thinking and teamwork skills.

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How do you stay current with mainframe technologies?

Mention any resources you use such as online courses, webinars, industry publications, or attendance at conferences. Express your enthusiasm for learning and adapting to new technologies, which is crucial in a fast-evolving field like fintech.

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Describe your experience in collaborating with cross-functional teams.

Discuss specific instances where you worked with different business units. Highlight your communication strategies and how you helped bridge gaps between technical and non-technical teams to achieve common goals.

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What role does data management play in your work as a Mainframe Application Analyst?

Explain your understanding of data management in mainframe environments. Discuss your experience with databases, indexed storage methods, and any data retrieval techniques you’ve used, emphasizing its importance in application development.

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How do you handle tight deadlines in your work?

Share your strategies for time management and prioritizing tasks. Provide an example of a past experience where you successfully met a tight deadline without compromising quality.

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What do you consider when defining test data for applications?

Discuss your approach to creating test data, including its relevance to the real-world use of the application. Highlight how you ensure comprehensive coverage of testing scenarios and validations to exhaustively evaluate the systems.

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How have you contributed to the innovation of mainframe applications in previous positions?

Share specific initiatives or improvements you've introduced or participated in that advanced the functionality or efficiency of mainframe applications, emphasizing outcomes and any positive impacts on the organization.

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DATE POSTED
March 31, 2025

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