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Store Manager 3067

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they’ll tell you there’s no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in.

It’s all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace!

RESPONSIBILITIES

Build a Culture of Working Back from the Customer

  • Lead a growth-oriented sales culture to achieve store business performance results.
  • Ensure exceptional customer experiences through the application of the Five Below service model that empowers your crew to say yes to customers. 
  • Anticipate the needs of the customer and create an amazing store environment. 
  • Lead execution and maintenance of all company merchandising and operational standards ensuring consistency with Brand Standards. 

Develop a High Performing Crew

  • Hire and engage talented employees, with the necessary skills, to be at the right place (i.e., store role) at the right time.
  • Ensure people feel cared for and connected to each other and foster a culture that values and appreciates inclusion and diversity. 
  • Inspire accountability by providing training, coaching, and consistent feedback to your team. 
  • Present facts clearly, coach effectively, and actively listen to inspire trust and respect of direct reports.
  • Partner with District Manager and Human Resources for employee coaching / counseling, performance documentation and employee relations matters.
  • Maintain an environment that is safe for your customers and crew.
  • Execute a talent plan that makes Five Below an employer of choice, attracts quality candidates, and retains the best talent.
  • Foster career growth through individual development planning and performance coaching.
  • Develop a peer network internally and externally to build strong recruitment and succession planning for your store.

Drive a Consistent Business

  • Analyze daily, weekly, monthly business results and pursue ways to drive greater performance level of direct reports. Leverage reports and metrics to make decisions including sales, customer experience, profitability, shrink, payroll, and staffing. 
  • Balance competing priorities with a recognition of what is critical.
  • Develop and manage payroll budgets and crew schedules that balance financial responsibility with customer expectations and crew availability.
  • Ensure the proper execution of all financial management controls, critical controls, and adherence to company policies. 
  • Oversee successful receiving and ensure stocking procedures are properly followed and maintained. 
  • Ensure the execution of physical inventory and compliance with company data integrity processes.
  • Assure that merchandise flow meets company set standards and closely monitor sell through.
  • Perform store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room.
  • Ensure compliance with all the Five Below Standard Operating Procedures (SOP).
  • Review all corporate communications and prioritizes/plans accordingly. 
  • Achieve results without compromising quality or integrity of work and adhere to company handbook and policies as well as local, state, and federal laws.
  • Perform other duties as assigned, including services.

The Five Below Way

  • Wow our customers: Put the customer first and make a difference in people’s lives.
  • Unleash your passion: Check your ego at the door and do what you say you will do.
  • Hold the penny hostage: Treat Five Below like your own business, control expenses, and hire talent that will do the same.
  • Achieve the Impossible: Set the bar high for self and team and outperform expectations.
  • Work Hard, Have Fun, Build a Career: Come to work ready to take on the day, create a fun atmosphere and recognize the team for all the efforts.

QUALIFICATIONS

  • High School Graduate or equivalent
  • Minimum 3 years of management experience preferred
  • Excellent verbal and written communication skills
  • Ability to multi-task
  • Creative thinking
  • Ability to maintain composure under pressure

Compensation Range:

  • 55,000 - 62,000 Salaried

Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered—check it out today! benefits.fivebelow.com/public/welcome

Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.

 

Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new

BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as a Five Below recruiters.  Please confirm that the person you are working with has an @fivebelow.com email address.  Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process.  If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting. fivebelow.com/info/careers

Average salary estimate

$58500 / YEARLY (est.)
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$55000K
$62000K

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What You Should Know About Store Manager 3067, Five Below

Join Five Below as a Store Manager, where your enthusiasm for great service and fun can shine! At our Westminster, CO store, you’ll lead a dynamic team eager to create amazing shopping experiences for our customers. Your primary mission will be to build a culture focused on serving customers, ensuring they feel welcome and appreciated. Embrace your role as a motivator, inspiring your crew while managing store operations, merchandising, and business performance. You’ll analyze our business results and implement strategies to meet sales goals while fostering an inclusive workplace where every team member can thrive. Your passion for creativity and management will help drive an energetic environment, where everyone is encouraged to unleash their potential. Supporting your team’s journey with coaching and development will be key to maintaining an exceptional store culture. As a Store Manager, you'll balance multiple priorities, ensuring compliance with company policies and delivering superior customer service. You'll manage payroll budgets, recruitment efforts, and safety compliance to build a successful business. If you have a knack for leading teams, a passion for retail, and a desire to create a fun work environment, we’d love to hear from you. Welcome to Five Below, where work is about creating unforgettable experiences for our customers and our crew alike. Let's work hard, have fun, and build careers together!

Frequently Asked Questions (FAQs) for Store Manager 3067 Role at Five Below
What are the main responsibilities of a Store Manager at Five Below?

As a Store Manager at Five Below, your key responsibilities include leading and developing your team to ensure outstanding customer service, analyzing business performance, executing merchandising standards, and managing operational tasks. You’ll create an environment that prioritizes customer experience while also fostering a culture of accountability, harmony, and inclusivity within your crew.

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What qualifications do I need to become a Store Manager at Five Below?

To qualify for the Store Manager position at Five Below, candidates should have a high school diploma or equivalent, and preferred experience of at least three years in a management role. Strong communication skills, the ability to multitask, and creative problem-solving abilities are essential to manage the store effectively and foster team morale.

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How does Five Below support the growth of its Store Managers?

Five Below is dedicated to the personal and professional growth of its Store Managers through ongoing training, coaching, and developmental resources. You will have opportunities for career advancement, as well as access to performance coaching that encourages each manager to achieve their potential and grow within the company.

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What is the work culture like for Store Managers at Five Below?

The work culture for Store Managers at Five Below emphasizes fun, hard work, and collaboration. Managers are encouraged to lead by example, adhering to the Five Below values, which prioritize customer satisfaction and team engagement. The company’s commitment to building a diverse and inclusive work environment allows every associate's voice to be heard.

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What can a Store Manager at Five Below expect in terms of compensation?

Store Managers at Five Below can expect a competitive salary ranging from $55,000 to $62,000 per year, along with access to comprehensive benefits that support both personal and professional wellness. The company places great emphasis on appreciating its employees through various perks and resources.

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Common Interview Questions for Store Manager 3067
How would you define excellent customer service as a Store Manager?

In your response, emphasize your understanding of the customer experience. Discuss how you would lead your team to prioritize customer needs, engage with shoppers, and create an inviting atmosphere that encourages repeat visits.

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Can you provide an example of how you developed a team member in a previous role?

Think of specific instances where you identified a team member's strengths and areas for improvement. Share how you provided guidance, coaching, or training that led to their growth and success within the team.

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What strategies would you implement to boost store sales?

Construct your answer around data analysis and customer engagement strategies. Mention leveraging reports to understand buying trends and creating promotions that speak to your target audience while ensuring your team is motivated to meet sales goals.

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How would you manage competing priorities in a fast-paced retail environment?

Illustrate your time management and organizational skills. Discuss using prioritization techniques to balance immediate needs and long-term goals, ensuring that customer service remains at the forefront while operational tasks are efficiently managed.

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Describe a time you handled a conflict within your team.

This is an opportunity to showcase your conflict resolution abilities. Describe a specific conflict, your approach to resolving it, and the outcome. Focus on the importance of communication and understanding different perspectives.

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How do you approach merchandising and store standards?

Touch on your experience with visual merchandising and how you ensure compliance with brand standards. Explain the importance of presentation for driving sales and how you instill this value in your team.

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What metrics do you consider most important for assessing store performance?

Provide insight into key performance indicators you track, such as sales conversion rates, customer satisfaction scores, and team productivity. Explain how you use these metrics to inform decision-making and drive improvements.

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What methods do you use to motivate your team?

Discuss specific strategies you employ to recognize and reward team efforts, foster a positive work environment, and keep morale high. Emphasize how communication and personal connections are essential to building a motivated crew.

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How do you ensure a safe environment for both customers and employees?

Highlight the importance of safety and compliance in the retail environment. Discuss your approach to training staff on safety practices, conducting regular safety checks, and addressing any potential hazards proactively.

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Why do you want to work for Five Below as a Store Manager?

This is your chance to express your enthusiasm for the brand. Discuss how the company’s values resonate with you, your appreciation for their commitment to customer experience, and your excitement about being part of a fun, dynamic retail environment.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 8, 2025

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