Account Executive - Omni-Channel

The Account Executive at Flexport plays a crucial role in expanding the company’s presence within the omni-channel market by developing new business opportunities, consulting with clients on their supply chain needs, and leading the onboarding process. This includes activities such as discovery calls, project management in logistics, and showcasing Flexport's innovative technology solutions to clients.

To excel as an Account Executive at Flexport, candidates should possess at least 5 years of experience in a full-cycle sales role, ideally within the logistics or supply chain domain. Fluency in English, strong account management skills, and a proactive attitude towards client engagement are also essential for success in this role.

The Account Executive position at Flexport stands out due to its intersection of technology and logistics, enabling you to leverage innovative tools to solve real-world supply chain challenges. Additionally, you will be part of a collaborative sales environment, allowing you to learn from peers and continuously refine your skills in a rapidly growing industry.

Flexport fosters an inclusive and engaging work culture for its Account Executives, emphasizing collaboration, continuous learning, and the empowerment of employees to drive results. With a focus on diversity and individual growth, Flexport creates an environment where everyone can contribute to the mission of making global commerce accessible and efficient.

As an Account Executive at Flexport, you will find ample opportunities for career advancement, whether through increased responsibilities within sales or transitions into leadership roles. The company supports professional development and offers pathways to grow into top-tier sales positions, ensuring that your career trajectory aligns with your personal aspirations.

When asked about your sales strategy, outline your approach to lead generation, client targeting, and your techniques for building strong relationships. Illustrate how you would identify ideal clients at Flexport, engage them through discovery calls, and tailor your strategy based on their specific supply chain needs.

In response to questions about time management, discuss your prioritization methods, the tools you utilize for organization, and how you balance proactive outreach with client management. Emphasize your ability to meet deadlines while delivering high-quality service to each account.

Share a compelling success story from your previous sales experience that highlights your skills in understanding client needs, addressing concerns, and creating customized solutions. Focus on the steps you took to build trust and relationships leading to a successful partnership.

Explain the importance of collaboration in your previous roles, specifically how working with sales colleagues, SDRs, and internal teams at Flexport can drive success. Describe any experiences where teamwork led to achieving or exceeding sales targets.

In your answer, outline a methodical approach to addressing client objections, such as active listening, empathizing with their concerns, and providing data-driven responses. Offer examples where you successfully overcame objections to secure a sale.

Discuss your techniques for prospecting, including using CRM systems, social media research, networking, and industry events. Highlight how you identify potential clients’ challenges and tailor your outreach accordingly.

Describe how you prepare for and conduct client meetings by using case studies, engaging demos, and tailored presentations. It’s crucial to show how you align Flexport’s offerings with the client’s specific supply chain needs.

In answering this question, reflect on both intrinsic and extrinsic motivators – whether it’s your passion for the industry, the desire to solve customer problems, or achieving personal and team success. Provide insights into how these motivations impact your performance.

Outline your strategies for continuous learning and awareness of industry trends, such as attending webinars, reading industry publications, and networking. Discuss how this knowledge contributes to your ability to effectively consult with clients.

Discuss the current challenges, such as supply chain disruptions or sustainability concerns, and articulate your thoughts on how Flexport can respond to these challenges through its technology-driven solutions. This shows your awareness of the industry landscape.