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Registered Dietitian Trainer & Onboarding Lead

**Registered Dietitian credential required**


About us:


We are the world’s largest telenutrition and foodcare solution, backed by a national network of Registered Dietitians and designed to yield consistently healthier food choices, lasting behavior change and long-term results.  Foodsmart’s highly personalized, digital platform guides members through a personalized journey to eating well while saving them time and money.  Foodsmart seamlessly integrates dietary assessments and nutrition counseling with online food ordering and cost-effective meal planning for the whole family that makes the most of ingredients at home and on the go. With national and regional retail partners across the US now accepting SNAP/EBT, Foodsmart helps bring healthier food within reach to eligible members and can also assist with SNAP enrollment.  


Founded in 2010 by CEO Jason Langheier, MD, MPH, Foodsmart has supported over 1.5 million members from over 700 health plan, employer and health system clients, and raised over $70 million in funding from leading strategic and venture investors like Advocate Aurora Health, Blue Cross Blue Shield Massachusetts, Seventure (Natixis), Mayfield and Founder Collective.


Learn more at www.foodsmart.com


About the role:


As a vital member of our Clinical Education Team, you will play a crucial role in ensuring strategic and tactical alignment with our programs, tools  and our registered dietitians, fostering collaboration and knowledge sharing within this community. The primary responsibility of this role is to deliver impactful group and 1:1 training sessions for registered dietitians, enhancing their skills and knowledge on our products and services in order to improve clinical quality and engagement. We are seeking an individual who understands how to align client expectations and business needs with clinical best practices and provider autonomy and who brings a proactive approach to developing and improving meaningful relationships with our registered dietitian community.



You will:
  • Lead and conduct engaging group training sessions for registered dietitians during onboarding of new dietitians and also with longer term members of our network, ensuring a comprehensive understanding of our products and services.
  • Collaborate with the Clinical Education Team to develop and refine strategies for effective group training, focusing on delivering high-quality education and fostering collaboration among registered dietitians.
  • Establish and maintain strong relationships with registered dietitian thought leaders to support the sharing of expertise and experiences during training sessions.
  • Be a voice on the Clinical Education Team to ensure our products and services can be delivered while streamlining the provider and patient experience. 
  • Utilize key performance indicators (KPIs) to monitor the effectiveness of training sessions and proactively address any challenges or barriers.
  • Work closely with Community Managers to define and execute projects that contribute to the overall success of group training initiatives.


You are:
  • Proactive and act as an advocate for the professional development of registered dietitians.
  • Take pride in your work, approaching each training session with enthusiasm, excitement, and a commitment to delivering exceptional education.


You have:
  • Background as a Registered Dietitian (RD) is required.
  • 4+ years of experience in customer success, product, or client relations, preferably within the healthcare space, where you have led training sessions and built proactive education strategies.
  • Instructional design experience/experience building out training and onboarding programs preferred.
  • Ability to understand and guide clinical discussions, with a focus on providing valuable training for registered dietitians.
  • Experience using data to guide value discussions and to evaluate the success of programming.
  • Strong written and verbal communication skills.
  • Passion for healthcare.


$60,000 - $70,000 a year
Role: RD Training & Engagement Lead 
Level: IC2-IC3
Location: Remote
Base Salary Range: $60,000/yr to $70,000/yr

Our salary ranges are determined by role, level, and location. Individual pay is determined by work location, job-related skills, experience, and relevant education or training.

About our benefits and perks:


Remote-First Company

10 days PTO + 11 paid holidays

Flexible & remote location 

Healthcare Coverage (Medical, Dental, Vision)

401k and bonus

Commuter benefit 

Gym reimbursement 


Foodsmart  is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other protected class.

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CEO of Foodsmart
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Jason Langheier
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Average salary estimate

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$70000K

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What You Should Know About Registered Dietitian Trainer & Onboarding Lead, Foodsmart

Are you passionate about nutrition and want to make a difference in the lives of others? Join Foodsmart as a Registered Dietitian Trainer & Onboarding Lead, and help empower fellow registered dietitians through engaging educational experiences! In this remote role, you will be pivotal in enhancing the skills and knowledge of our registered dietitian community. With over a decade of success and significant backing, Foodsmart is the world’s largest telenutrition and foodcare solution, committed to promoting healthier food choices via our innovative digital platform. As the Trainer & Onboarding Lead, you will conduct group and individualized training sessions that guide our dietitians through our comprehensive suite of products and services. Your role involves collaborating with a dedicated Clinical Education Team to refine training strategies, ensuring that our dietitians feel competent and confident in their capabilities. You’ll work on establishing strong connections with thought leaders, utilizing KPIs to assess training effectiveness and proactively addressing any challenges. The ideal candidate is someone who thrives on proactive relationship-building, values continuous professional development, and approaches each training session with enthusiasm and dedication. With a required Registered Dietitian credential and a background in client relations or healthcare education, you’ll be well-equipped to impact our community positively! If you’re ready to champion the professional development of registered dietitians and bring your training expertise to Foodsmart, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Registered Dietitian Trainer & Onboarding Lead Role at Foodsmart
What are the primary responsibilities of the Registered Dietitian Trainer & Onboarding Lead at Foodsmart?

As a Registered Dietitian Trainer & Onboarding Lead at Foodsmart, your primary responsibilities include leading engaging training sessions for new and existing registered dietitians, developing effective training strategies with the Clinical Education Team, and fostering collaboration among dietitians. You'll also establish relationships with thought leaders in the community to enhance the sharing of expertise and monitor training effectiveness through key performance indicators.

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What qualifications are required for the Registered Dietitian Trainer & Onboarding Lead position at Foodsmart?

To qualify for the Registered Dietitian Trainer & Onboarding Lead position at Foodsmart, you need to hold a Registered Dietitian credential and have at least 4 years of experience in customer success, product, or client relations within the healthcare sector. Instructional design experience is preferred, along with the ability to guide clinical discussions and utilize data for evaluating training effectiveness.

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What kind of experience does Foodsmart value for their Registered Dietitian Trainer & Onboarding Lead candidates?

Foodsmart values candidates for the Registered Dietitian Trainer & Onboarding Lead role who have a strong background in nutrition, training, and education. Experience in building training programs, public speaking, and fostering professional development for registered dietitians is essential. A passion for healthcare and a proactive approach to client engagement can greatly benefit candidates in this position.

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How does the Registered Dietitian Trainer & Onboarding Lead measure the effectiveness of training at Foodsmart?

The Registered Dietitian Trainer & Onboarding Lead at Foodsmart measures the effectiveness of training sessions by utilizing key performance indicators (KPIs). This includes tracking engagement levels during sessions, gathering feedback from participants, and adjusting training strategies as necessary to ensure that registered dietitians not only understand the products and services but also feel competent applying their knowledge.

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What benefits does Foodsmart offer for the Registered Dietitian Trainer & Onboarding Lead position?

Foodsmart offers a comprehensive benefits package for the Registered Dietitian Trainer & Onboarding Lead position, including a remote-first work environment, 10 days of paid time off plus 11 paid holidays, healthcare coverage, a 401k plan with bonus opportunities, commuter benefits, and gym reimbursement to promote employee well-being and work-life balance.

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Common Interview Questions for Registered Dietitian Trainer & Onboarding Lead
Can you describe your experience conducting training sessions for registered dietitians?

When answering this question, highlight specific training sessions you’ve led, including the format (group or individual), topics covered, and the outcomes or feedback received. Discuss your approach to ensure engagement and knowledge retention, and illustrate your understanding of how to tailor training to meet the diverse needs of registered dietitians.

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How do you stay updated with the latest trends in nutrition and healthcare education?

Share your strategies for keeping abreast of new information, such as attending workshops, webinars, and professional conferences, or subscribing to relevant journals and publications. This demonstrates your commitment to ongoing learning, which is essential for a Registered Dietitian Trainer & Onboarding Lead role.

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What strategies would you use to ensure effective onboarding for new registered dietitians?

Discuss the importance of establishing a structured onboarding program that includes comprehensive training resources, mentorship opportunities, and regular feedback sessions. Emphasize your ability to tailor onboarding experiences to the unique needs of each dietitian, ensuring they feel supported and equipped to succeed in their roles.

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How do you handle feedback or criticism during your training sessions?

Explain that you see feedback as a valuable opportunity for improvement. Highlight your approach for creating an open environment where participants feel comfortable sharing their thoughts. Discuss how you use constructive criticism to refine future training sessions and enhance participant engagement and satisfaction.

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Can you give an example of a time you had to adapt your training style for different audiences?

Provide a specific example where you had to adjust your training approach based on the skill levels or needs of the audience. Describe how you assessed their background and tailored your content delivery style, materials, and interactions to maximize understanding and engagement.

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What do you consider the most challenging aspect of training registered dietitians, and how would you address it?

Identify a potential challenge, such as varying levels of experience or differing expectations. Share how you would assess the group’s needs before a training session and create content that addresses these differences, ensuring all participants feel engaged and gain valuable knowledge.

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How do you measure the success of your training sessions?

Discuss key performance indicators (KPIs) you have used in past roles, such as participant feedback, knowledge assessments, and post-training surveys. Highlight how these metrics inform your future training development and ensure alignment with participants’ learning objectives.

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What role do you think technology plays in enhancing training for registered dietitians?

Talk about the numerous ways technology can facilitate training, such as through webinars, online resources, and tracked e-learning modules. Show your understanding of the benefits of accessible training materials and remote learning opportunities, especially within a healthcare framework.

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Describe a successful training program you developed. What made it effective?

Share the details of a specific training program you created, focusing on its objectives, the methods used, and the results achieved. Discuss how your program addressed the needs of the participants and included measurable outcomes to evaluate success.

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Why do you want to work for Foodsmart as a Registered Dietitian Trainer & Onboarding Lead?

Share your passion for nutrition and how Foodsmart’s mission aligns with your professional values. Discuss any similarities between your skills and their needs, expressing your excitement about contributing to their dynamic environment and supporting the development of registered dietitians.

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We make eating well simple. We empower people everywhere to live healthy lives, free of chronic disease, where quality food is accessible and affordable for all.

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DATE POSTED
April 11, 2025

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