Inside Sales Engineer

As an Inside Sales Engineer at Genetec, you will engage in a variety of responsibilities, including providing product demonstrations, designing custom solutions for customers, and assisting field sales teams by offering quick access to essential product information. Your role will also involve maintaining internal sales tools, collaborating with channel partners on Bills of Materials and quotes, and offering training sessions to internal sales teams. This mix of duties ensures you play a crucial part in the sales process while showcasing your technical expertise.

To excel as an Inside Sales Engineer at Genetec, candidates should possess strong interpersonal communication skills, enabling them to engage effectively with stakeholders at various levels. Technical knowledge or specialty in Access Control, Video, and Cloud Architecture is essential, along with experience in managing technical pre-sales processes with sales teams. A proactive, enthusiastic personality paired with strong networking skills will help you thrive in this role.

For the Inside Sales Engineer position at Genetec, it’s beneficial to have advanced knowledge in networking technology and architecture. Familiarity with cloud platforms such as Azure and AWS and previous experience with Genetec Security Center can significantly enhance your candidacy. Additionally, certifications related to Microsoft, Networking, Cyber Security, and Project Management are considered a great asset for this role as they demonstrate your expertise and commitment to professional growth.

Genetec places a strong emphasis on professional growth and offers various training opportunities to Inside Sales Engineers. Through their Tuition Reimbursement Program, employees are encouraged to pursue relevant education and certifications. This commitment to continuous learning, paired with hands-on experience in a collaborative environment, allows Inside Sales Engineers to enhance their skills, advance their careers, and stay up-to-date in the rapidly evolving tech landscape.

Genetec offers a competitive compensation package for Inside Sales Engineers, alongside attractive perks such as flexible working schedules that promote work-life balance. Employees also have access to training reimbursement programs, providing financial support for further education and professional development. These benefits are designed to create a supportive and fulfilling work environment where individuals can thrive and succeed.

When answering, emphasize your past roles and describe how you have successfully managed technical pre-sales processes, including your collaboration with sales teams and your contributions to product demonstrations and solution designs.

Discuss your strategy for tailoring product demonstrations to suit the client’s specific needs and how you engage them interactively to showcase the product’s value and applicability.

Highlight your expertise in areas like Access Control, Video Analytics, and Cloud Architecture. Be prepared to discuss specific tools, platforms, or certifications that enhance your qualifications for the position.

Share examples of how you adapt your communication style to different audiences, ensuring clarity and understanding while fostering strong relationships. Highlight any tools or techniques you use to keep everyone informed.

Present a relevant example involving a technical challenge you encountered while collaborating with sales teams. Explain the solution you devised and how it positively impacted the sales process or client satisfaction.

Explain the importance of networking in your previous roles, how you build connections within the industry, and how these relationships contribute to successful sales outcomes and your personal growth.

Discuss your methods for keeping current with technology trends, such as attending industry conferences, participating in relevant online forums, or pursuing educational courses that enhance your knowledge.

Share a story showcasing your collaboration with teammates or other departments, detailing how teamwork succeeded in achieving project goals and how you contributed to that success.

Articulate your passion for technology and helping customers find the right solutions. Mention how the thrill of closing a deal or successfully resolving a client’s issue drives you to excel.

Express your admiration for Genetec’s commitment to innovation and inclusivity. Discuss how your values align with the company’s culture and how you see yourself contributing to its growth.