Assistant Community Manager

As an Assistant Community Manager at Givens Gerber Park, you'll wear multiple hats! Your key responsibilities include assisting with marketing and leasing units, managing the social media presence, overseeing compliance with property laws, and ensuring high levels of customer satisfaction. Moreover, you'll help inspect apartments, process lease applications, and support the Community Manager in all property operations to foster a community that thrives!

To qualify for the Assistant Community Manager position at Givens Gerber Park, you should have 3-5 years of experience in property management or related customer service roles. A minimum of a high school diploma is necessary, although an Associate degree or higher in fields like Business Management or Human Services is preferred. Additionally, familiarity with HUD, Tax Credit, or Section 8 programs will give you a competitive edge!

Givens Gerber Park offers a rich benefits package for its Assistant Community Managers! You get to choose from three major health insurance plans, and dental and vision coverage is included at no extra cost. Additionally, you will have immediate access to 5 paid time off (PTO) days, educational assistance, and a generous retirement plan with matching contributions, among other benefits!

At Givens Gerber Park, fostering community is essential! As an Assistant Community Manager, you will engage residents through various activities and events that encourage socialization and connection. We emphasize a culture of belonging, respect, and dignity, ensuring everyone feels welcome and valued within our vibrant community.

The compensation for the Assistant Community Manager role at Givens Gerber Park ranges from $26 to $28 per hour, depending on your background and experience. This role not only offers competitive pay but also a full suite of benefits designed to support your career and personal well-being.

When discussing your experience with property management software, highlight specific programs you have used. Share examples of how you utilized these systems for lease tracking, tenant communication, or financial reporting, demonstrating your proficiency and ability to streamline property operations.

In answering this question, emphasize your communication skills and your approach to conflict resolution. Discuss a specific example where you handled a tenant concern successfully by listening actively, empathizing with their situation, and finding a mutually beneficial solution.

Discuss various marketing strategies, such as online listings, social media campaigns, hosting open houses, or community outreach. It’s important to share measurable results you achieved through these strategies, highlighting your ability to attract prospective residents effectively.

Explain your understanding of Fair Housing laws and how to apply them in daily operations. Share practices you follow to ensure compliance, such as ongoing training, maintaining thorough documentation, and fostering an inclusive community.

Share your philosophy on excellent customer service, emphasizing empathy, prompt response times, and active communication. Provide examples of how you went above and beyond to ensure resident satisfaction, which is crucial for community living.

Demonstrate your time management skills by discussing how you assess priorities based on urgency and importance. Describe a situation where effective prioritization led to successful outcomes despite competing responsibilities.

Outline the essential steps for managing maintenance requests, such as logging the request, communicating with the maintenance team, prioritizing based on urgency, and following up with residents. Highlight your commitment to ensuring timely solutions for residents.

Share an anecdote about a successful team project, focusing on your role, contributions, and how the team’s collaboration led to achieving objectives. Emphasize the skills you used, such as communication, leadership, or problem-solving.

Demonstrating knowledge about Givens Gerber Park shows your genuine interest. Discuss the organization's commitment to improving the lives of older adults and its focus on diversity and community engagement. This will reflect your alignment with their values!

Provide a thoughtful response about your career aspirations, emphasizing your intent to grow within the property management field. Talk about the skills you wish to develop, leadership roles you hope to pursue, and your dedication to contributing significantly to your team.