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General Manager(06946) - 600 W. Northwest Highway image - Rise Careers
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General Manager(06946) - 600 W. Northwest Highway

Job Description

ABOUT THE JOB


You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically general managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask.


You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now!


JOB REQUIREMENTS AND DUTIES


You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.


In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance& punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.


ADVANCEMENT


Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From delivery driver to management, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.


DIVERSITY


Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.


SUMMARY STATEMENT


We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!


QUALIFICATIONS


General job duties for all store team members


Operate all equipment.

Stock ingredients from delivery area to storage, work area, walk-in cooler.

Prepare product.

Receive and process telephone orders.

Take inventory and complete associated paperwork.

Clean equipment and facility approximately daily.


Training


Orientation and training provided on the job.


Communication Skills


Ability to comprehend and give correct written instructions.

Ability to communicate verbally with customers and co-workers to process orders both over the
phone and in person.


Essential Functions/Skills


Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).

Must be able to make correct monetary change.

Verbal, writing, and telephone skills to take and process orders.

Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.

Ability to enter orders using a computer keyboard or touch screen.


WORK CONDITIONS


Exposure to


Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.

In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.

Sudden changes in temperature in work area and while outside.

Fumes from food odors.

Exposure to cornmeal dust.

Cramped quarters including walk-in cooler.

Hot surfaces/tools from oven up to 500 degrees or higher.

Sharp edges and moving mechanical parts.


SENSING


Talking and hearing on telephone.

Near and mid-range vision for most in-store tasks.

Depth perception.

Ability to differentiate between hot and cold surfaces.


TEMPERAMENTS


The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.

PHYSICAL REQUIREMENTSincluding, but not limited to the following:


Standing


Most tasks are performed from a standing position.


Walking


For short distances for short durations.

Surfaces include ceramic tile"bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".


Sitting


Paperwork is normally completed in an office at a desk or table.


Lifting


Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.

Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.

Cases are usually lifted from floor and stacked onto shelves up to 72"high.


Carrying


Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.

Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.

Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.


Pushing


To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24"- 30" and requires a force of up to 7.5 pounds to push.

Trays may also be pulled.


Climbing


Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.


Additional Information

Stooping/Bending


Forward bending at the waist is necessary at the pizza assembly station.

Toe room is present, but workers are unable to flex their knees while standing at this station.

Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.

Forward bending is also present at the front counter and when stocking ingredients.


Crouching/Squatting


Performed occasionally to stock shelves and to clean low areas.


Reaching


Reaching is performed continuously; up, down and forward.

Workers reach above 72"occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.

Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.

Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.


Hand Tasks


Eye-hand coordination is essential. Use of hands is continuous during the day.

Frequently activities require use of one or both hands.

Shaping pizza dough requires frequent and forceful use of forearms and wrists.

Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.

Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.

Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.


Machines, Tools, Equipment, Work Aids


Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.


DRIVING SPECIFIC JOB DUTIES


Deliver product by car and then to door of customer.

Deliver flyers and door hangers.


REQUIRES


Valid driver's license with safe driving record meeting company standards.

Access to an insured vehicle which can be used for delivery.


ESSENTIAL SKILLS


Navigational skills to read a map, locate addresses within designated delivery area.

Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.


PHYSICAL DEMANDS


Carrying


During delivery, carry pizzas and beverages while performing"walking" and "climbing" duties.


Driving


Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.


Walking


Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.


Climbing


During delivery of product, navigation of five or more flights of stairs may be required.


WORK CONDITIONS


Exposure To


Varying and sometimes adverse weather conditions when delivering product, driving and couponing.


SENSING


Far vision and night vision for driving.

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$40000K
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What You Should Know About General Manager(06946) - 600 W. Northwest Highway, Domino's

Are you a natural leader looking to take the next step in your career? Domino's Pizza is on the lookout for a General Manager at our Grapevine, Texas location! As the General Manager, you will be the life and soul of the store, keeping everything running smoothly. You’ll manage cost controls, inventory, cash handling, and most importantly, build amazing customer relationships. Think you’ve got what it takes? You’ll need solid judgment and a flair for multitasking to juggle the various responsibilities that come with the role. Plus, you’ll set the example for your team by adhering to company policies and ensuring they do too. It’s a challenging but rewarding position where you'll mentor your team while ensuring customer satisfaction and profitability. Imagine being part of a company that values diversity and supports career advancement! Many team members, including successful franchise owners, began in roles just like this one. With structured orientation and ongoing training, you’ll be set up for success right from the start. So, if you’re ready to put your leadership skills to the test and help us reinvent pizza delivery, apply to join our family at Domino's Pizza in Grapevine today!

Frequently Asked Questions (FAQs) for General Manager(06946) - 600 W. Northwest Highway Role at Domino's
What are the responsibilities of a General Manager at Domino's Pizza in Grapevine, Texas?

As a General Manager at Domino's Pizza in Grapevine, Texas, your key responsibilities include overseeing all operations during your shift, managing cost controls, inventory oversight, cash handling, and maintaining stellar customer relations. You will set standards for staff performance and ensure that everyone adheres to company policies. It’s important to create a work environment focused on quality and service while ensuring profitability.

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What qualifications do I need for the General Manager position at Domino's Pizza?

To qualify for the General Manager role at Domino's Pizza, candidates should have strong leadership skills, an ability to manage budgets, and a knack for multitasking. Previous experience in a fast-paced environment, especially in food service or retail, can be beneficial. Essential skills include effective communication, basic math proficiency for handling transactions, and a commitment to adhere to company standards.

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How does Domino's Pizza support career advancement for General Managers?

Domino's Pizza is dedicated to nurturing talent and offers various pathways for career advancement from the General Manager position. Many of our team members have progressed from delivery drivers to management and even franchise ownership. The company provides structured training and development programs that equip you with the skills necessary to climb the corporate ladder.

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What does a typical work schedule look like for a General Manager at Domino's Pizza?

As a General Manager at Domino's Pizza, your schedule will be dynamic and may include evenings, weekends, and holidays. Since the role requires overseeing operations during busy periods, flexibility in hours is crucial. You’ll have the chance to lead your team during peak hours, which is where your management skills shine.

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What is the work environment like for a General Manager at Domino's Pizza in Grapevine?

The work environment for a General Manager at Domino's Pizza in Grapevine is fast-paced and engaging. You’ll work closely with your team, ensuring that the store runs like a well-oiled machine. The atmosphere is fun and focused, with a supportive approach to diversity and collaboration, making every day a rewarding experience!

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Common Interview Questions for General Manager(06946) - 600 W. Northwest Highway
How do you prioritize tasks as a General Manager?

When answering this question, focus on your ability to assess urgent needs versus long-term goals. Highlight how you delegate responsibilities among team members while ensuring that core operations remain smooth. Use real-life examples to illustrate your effectiveness in managing multiple priorities.

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Can you provide an example of how you handled a customer complaint?

Provide a specific scenario demonstrating your conflict resolution skills. Explain the steps you took to understand the issue, your approach to resolving it, and the outcome. Emphasize your commitment to customer satisfaction and how you turned a negative experience into a positive one.

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What strategies would you implement to improve sales?

Discuss various sales strategies such as promotions, effective marketing campaigns, and enhancing customer service to drive repeat business. Reference your past experiences where you successfully boosted sales and detail how you would tailor these strategies for the Domino's market.

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How do you motivate your team during busy shifts?

Explain your motivational techniques, such as positive reinforcement, creating competitive yet fun contests, or leading by example. Share how you foster a team environment that uplifts morale during hectic moments, ensuring productivity and enjoyment.

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Describe your experience with managing inventory.

Clarify your inventory management experience, touching on the importance of maintaining stock levels while minimizing waste. Mention how you would keep track of inventory processes and any past successes or systems you’ve implemented to streamline operations.

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What is your leadership style?

When asked this, reflect on your approach to leadership, whether it is collaborative, authoritative, or transformational. Provide examples from your past where your leadership style positively influenced team performance or company culture.

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How do you handle stress and pressure?

Share your techniques for managing stress, like prioritization and remaining calm under pressure. Highlight specific instances where you've navigated stressful situations successfully and how it impacted your team.

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What do you consider best practices for maintaining store cleanliness and safety?

Discuss the significance of cleanliness and safety in a food service setting. Share protocols you have followed or implemented to ensure hygiene compliance and how your leadership would enforce these standards at Domino's.

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Why do you want to work for Domino's Pizza as a General Manager?

Express your commitment to customer service, passion for pizza, and vision for leading a diverse team. Illustrate your enthusiasm for contributing to the company's success and improving its reputation in the community.

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How would you enforce company policies among team members?

Discuss your approach to communicating and reinforcing company policies clearly and positively. Emphasize the importance of leading by example and how you would address policy violations constructively.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
March 30, 2025

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