Durable Medical Equipment (DME) Coordinator

Since 2012, Giving Home Health Care has helped individuals impacted by conditions contracted while working in nuclear energy programs for the Department of Energy achieve compassionate and personalized in-home health care.  We are a fast-growing, leading health care organization with services offered in Arizona, Colorado, Kentucky, Missouri, Nevada, New Mexico, Tennessee, Texas, and Utah.

You’ll be a perfect fit for our team if you are a caring and compassionate individual, someone who takes a patient-first approach, and values collaborative, mission-driven work. If that sounds like you, apply now and become part of our team at Giving Home!

We are seeking a full-time Durable Medical Equipment (DME) Coordinator to join our Care Team Department. This critical role involves managing procurement and delivery of medical equipment for our patients, ensuring a seamless authorization and fulfillment process. 

• Interact with Durable Medical Equipment vendors, conducting regular follow-ups to track order and delivery status.
• Collaborate closely with Patient Coordinators to gather DME requests and ensure timely processing.
• Utilize clinical expertise to review patient medical records, treatment plans, and assessments thoroughly.  
• Write clear and persuasive letters of medical necessity for DME authorization.
• Address issues related to incorrect or damaged equipment, providing effective solutions.
• Familiarize yourself with program policies, billing processes, and operational functions of Giving Home Health Care.
• Continuously develop medical knowledge to enhance engagement with healthcare professionals.
• Communicate patient needs effectively with Care Team Specialists to resolve any issues.
• Conduct regular audits of patient information to maintain accuracy.
• Collaborate with Care Teams, patients, caregivers, and Medical Records Specialists to ensure comprehensive support.
• Maintain accurate, up-to-date records of all DME requires and monitor progress, proactively addressing any delays or issues. 

• Strong work ethic with a focus on patient care.
• Excellent relationship-building and communication skills.
• Self-motivated with effective time management abilities.
• Energetic and outgoing personality, able to engage with diverse stakeholders.
• Proficiency with Microsoft Office Suite including Outlook, Word, Excel, etc.
• Proven ability to work independently with minimal supervision. 

• Health, Dental, and Vision Insurance after 90 days.
• 401(k) with company matching program.
• PTO, holidays, and your birthday off.
• Company holidays, floating holiday, and birthday holiday.
• Vacation (PTO) and Sick Days.
• Company-paid STD and LTD.
• Tuition reimbursement program.
• $100 monthly cell phone reimbursement.
• Monthly in-office lunch for birthdays, anniversaries, and events.

• Typically, from 8 am-5 pm,

In order to ensure the life-changing care our patients require, we know that we must have a team of exceptionally caring and passionate individuals who are committed to advocating for and empowering those in need. To develop an exceptional team, we are dedicated to ensuring we provide each team member with a collaborative company culture, competitive benefits and compensation, and growth opportunities to develop their skills and advance their career.

If you are ready to embark on a rewarding journey and be part of an organization that makes an impact on patients’ lives, we encourage you to apply for a position at Giving Home today!

Giving Home is dedicated to fostering an inclusive and equitable work environment. We adhere to all applicable federal, state, and local pay transparency laws to ensure fair compensation practices.

Giving Home is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable law. Our employment practices are designed to provide equal opportunity at all stages of employment, including hiring, promotion, training, compensation, and termination.

Giving Home is committed to maintaining transparent compensation practices and regularly reviews our policies to ensure compliance with evolving laws and best practices. We value the contributions of our employees and strive to provide a work environment where everyone feels respected, valued, and fairly compensated.