Durable Medical Equipment (DME) Coordinator

Since 2012, Giving Home Health Care has helped individuals impacted by conditions contracted while working in nuclear energy programs for the Department of Energy achieve compassionate and personalized in-home health care.  We are a fast-growing, leading health care organization with services offered in Arizona, Colorado, Kentucky, Missouri, Nevada, New Mexico, Tennessee, Texas, and Utah.

You’ll be a perfect fit for our team if you are a caring and compassionate individual, someone who takes a patient-first approach, and values collaborative, mission-driven work. If that sounds like you, apply now and become part of our team at Giving Home!

We have an immediate need for a full-time Durable Medical Equipment (DME) Coordinator to join our Care Team Department. 

The DME Coordinator plays a vital role in facilitating the procurement and delivery of medical equipment for our patients. This individual will be responsible for managing DME requests, ensuring the completion of necessary documentation, and coordinating with internal and external individuals to expediate the authorization and fulfillment process.

#PIQ

• Interacting with our Durable Medical Equipment vendors, conducting regular follow-up and tracking order and delivery status of requests
• Collaborating with Patient Coordinators to obtain DME requests
• Utilizing clinical expertise to thoroughly research and analyze patient medical records, treatment plans, and assessments
• Writing clear, concise, and persuasive letters of medical necessity for all assigned patients’ DME requests
• Preparing prescriptions and any additional supporting documentation required for DME authorization 
• Assisting with solutions for incorrect or broken equipment
• Learn program policies and procedures, billing processes, and other functions of Giving Home Health Care
• Continually develop medical knowledge to effectively engage with healthcare professionals
• Communicate patient needs with appropriate Care Team Specialists so that any issues can be resolved.
• Auditing patient information on a regular basis
• Communicating and collaborating with Care Teams, patients, caregivers, and Medical Records Specialists
• Maintaining accurate and up-to-date records of all DME requests
• Monitoring progress of requests, proactively identifying and addressing any delays or issues that may arise

• Strong work ethic and patient focus
• Very strong relationship building and communication skills
• Self-motivated with the ability to manage time appropriately
• Energetic and outgoing personality
• Experience with MS Office products (Outlook, Word, Excel, etc.)
• Demonstrated success working independently and without close supervision

• Paid Time Off - with additional hours accrued annually based upon tenure, after 90 days
• Sick Leave/Bereavement Leave 
• Up to 2 Work from Home Days per month to use as you wish (After 6 months of employment) 
• Up to 1 Work from Home Day Per Week (After 1 year of employment *Based upon Department) 
• Overtime (Pay at time and a half - if pre-approved) 
• Very Competitive Benefits Package including Medical, Dental, Vision, & Life Insurance that begin after first full month of employment 
• 401(k) Plan with a company match program 
• Tuition Reimbursement Program 
• Employee Assistance Program 
• Monthly Catered Office Lunch to celebrate birthdays and other events
• Employee Appreciation Program 
• Cell Phone Reimbursement 
• 7 1/2 Paid Holidays + Floating Holiday Day + Your Birthday 
• Company Provided Snacks & Drinks Daily in Office Kitchen 
• Disability insurance 
• Employee assistance program 
• Health savings account 
• Life insurance
• Hours typically from 8 am-5 pm

In order to ensure the life-changing care our patients require, we know that we must have a team of exceptionally caring and passionate individuals who are committed to advocating for and empowering those in need. To develop an exceptional team, we are dedicated to ensuring we provide each team member with a collaborative company culture, competitive benefits and compensation, and growth opportunities to develop their skills and advance their career.

If you are ready to embark on a rewarding journey and be part of an organization that makes an impact on patients’ lives, we encourage you to apply for a position at Giving Home today!

Giving Home is dedicated to fostering an inclusive and equitable work environment. We adhere to all applicable federal, state, and local pay transparency laws to ensure fair compensation practices.

Giving Home is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable law. Our employment practices are designed to provide equal opportunity at all stages of employment, including hiring, promotion, training, compensation, and termination.

Giving Home is committed to maintaining transparent compensation practices and regularly reviews our policies to ensure compliance with evolving laws and best practices. We value the contributions of our employees and strive to provide a work environment where everyone feels respected, valued, and fairly compensated.