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Community Manager - Westminster Village

Description

Principal Objectives of the Community Manager


Property Management: The Community Manager (CM) leads and supervises property operations, financial activities, regulatory compliance, and guides interactions with all stakeholders – residents, HGPS corporate personnel, regulatory agency officials, clients, community officials, vendors, and customers on the property. The CM possesses a passion for customer service that inspires associates and vendors to deliver the highest quality product, comprehensive services, respect, and hospitality HGPS customers expect.


Client Service: The CM is responsible for ensuring the delivery of excellent client service.

Requirements

Join Our Team as a Full-Time Community Manager!

Are you a passionate, creative, and organized individual with a knack for building vibrant communities? We’re looking for a dynamic Community Manager to join our team full-time and help us foster engagement and connection within our growing community.

What You'll Do:

  • Engage & Inspire: Cultivate a positive and active community through engaging content, events, and interactions.
  • Strategize & Implement: Develop and execute community strategies that drive growth and participation.
  • Collaborate & Lead: Work closely with cross-functional teams to enhance community experiences and feedback.
  • Monitor & Report: Track community metrics and provide insights to continuously improve our approach.

What We’re Looking For:

  • Passion for Community Building: You have a genuine interest in creating meaningful connections and fostering an inclusive environment.
  • Strong Communication Skills: Your ability to connect with people and convey messages effectively sets you apart.
  • Organizational Excellence: You thrive in managing multiple projects and details with a proactive attitude.
  • Experience in Community Management: Previous experience in a similar role or field is highly desirable.

Work Hours & Benefits:

  • Hours: Monday to Friday, 8 AM - 5 PM with flexibility.
  • Benefits: We offer comprehensive health, dental, and vision insurance, a 401k plan, paid time off (PTO) based on longevity, and holidays off.
  • Compensation: $23 per hour

Why Join Us?

  • Impactful Role: Play a key part in shaping our community and making a difference.
  • Innovative Environment: Work in a dynamic and supportive team where your ideas are valued.
  • Growth Opportunities: Benefit from professional development and career advancement.

If you’re ready to take on a role that’s as rewarding as it is exciting, we want to hear from you! Apply now to become a cornerstone of our community and help us grow and thrive together.

Apply Today and Start Your New Adventure!


Average salary estimate

$47840 / YEARLY (est.)
min
max
$47840K
$47840K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Community Manager - Westminster Village, Hayes Gibson Property Services

At Westminster Village in Lexington, Kentucky, we’re on the hunt for an energetic and passionate Community Manager to join our team full-time! As the Community Manager, you will lead and supervise all property operations and financial activities while ensuring we uphold regulatory compliance. Your day-to-day will be all about guiding interactions with residents, corporate personnel, community officials, vendors, and customers. Your love for customer service will inspire your team to provide the high-quality experience our community expects. You’ll engage and inspire residents by cultivating a vibrant community through fun events and engaging content. Collaborating with cross-functional teams, you will strategize and implement initiatives that drive growth and participation. Plus, your keen analytical skills will allow you to monitor community metrics and provide valuable insights for continuous improvement. We’re looking for someone who has a genuine passion for community building, top-notch communication skills, and the ability to multitask with ease. If you have prior experience in community management, we’d love to hear from you! You’ll be working Monday to Friday, earning competitive pay of $23 per hour, and enjoying comprehensive health benefits, a retirement plan, and paid time off based on longevity. This is more than just a job; it’s an impactful role where your ideas are valued, and there are ample growth opportunities. Are you ready to be a cornerstone of our community? Apply today and start your exciting new adventure with Westminster Village!

Frequently Asked Questions (FAQs) for Community Manager - Westminster Village Role at Hayes Gibson Property Services
What are the main responsibilities of a Community Manager at Westminster Village?

The Community Manager at Westminster Village is tasked with overseeing property operations, financial management, and ensuring regulatory compliance. In this leadership role, you'll engage with residents, corporate teams, vendors, and community officials to create a vibrant environment. Additionally, you'll strategize community development initiatives, monitor metrics, and enhance customer service, ultimately fostering a positive community experience.

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What qualifications are required for the Community Manager position at Westminster Village?

To excel as a Community Manager at Westminster Village, candidates should have previous experience in community management or a related field. A genuine passion for community engagement, exceptional communication skills, and the ability to juggle multiple projects are essential. Your proactive attitude and organizational excellence will help you thrive in this dynamic environment.

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What benefits does Westminster Village offer to its Community Managers?

Westminster Village offers a comprehensive benefits package to its Community Managers, including health, dental, and vision insurance, a 401k plan, and paid time off that increases with longevity. You'll also enjoy holidays off and the opportunity to grow within the organization, making it a fulfilling career choice.

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How does a Community Manager at Westminster Village engage the community?

Engagement is at the heart of the Community Manager's role at Westminster Village. You'll cultivate a positive environment by organizing events, producing engaging content, and fostering meaningful interactions among residents. Your strategies will drive participation and enhance the overall experience, ensuring that community members feel connected and valued.

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What is the work schedule for the Community Manager role at Westminster Village?

The Community Manager position at Westminster Village is a full-time role with a work schedule from Monday to Friday, 8 AM to 5 PM. Flexibility is available, allowing you to balance your professional responsibilities with personal commitments, creating a great work-life harmony.

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Common Interview Questions for Community Manager - Westminster Village
What approaches do you take to build a community atmosphere?

To build a community atmosphere, I focus on facilitating open communication, organizing regular events, and encouraging feedback from residents. Engaging with community members through social media and newsletters also helps to foster connection and involvement.

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Can you describe your experience with managing community events?

In my previous roles, I have successfully planned and executed various community events, from workshops to social gatherings. I prioritize understanding resident interests and collaborating with local vendors to ensure successful, enjoyable events that strengthen community bonds.

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How do you handle conflicts between residents?

I approach conflicts with empathy and a focus on resolution. It’s important to listen to all parties involved, understand their perspectives, and facilitate a constructive discussion to find a resolution that respects everyone's interests while maintaining community harmony.

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What metrics do you consider essential for measuring community engagement?

Essential metrics for measuring community engagement include attendance at events, participation in surveys or feedback forms, and social media interactions. Tracking these metrics helps identify engagement patterns and areas for improvement.

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How would you promote inclusiveness in our community?

Promoting inclusiveness involves creating accessible events for all residents and ensuring that different voices are heard through regular feedback sessions. Providing platforms for diverse groups within the community to share their experiences and suggestions is vital.

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What role does communication play in community management?

Communication is crucial in community management. It fosters transparency and trust. By keeping residents informed through newsletters, social media, and meetings, I ensure everyone stays engaged and feels valued within the community.

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What tools have you used to manage community communication?

I have leveraged various tools such as community management software, social media platforms, and email marketing services to streamline communication and enhance engagement. These resources help to organize events, send updates, and gather feedback efficiently.

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How do you keep up with industry trends in community management?

I stay updated with industry trends by participating in webinars, joining professional associations, and reading relevant publications. This ongoing education helps me implement best practices and innovative strategies in my role as a Community Manager.

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Can you provide an example of a successful community initiative you implemented?

One successful initiative I implemented was a resident-led community garden project. It fostered collaboration, improved relationships among residents, and beautified the property, while also providing fresh produce to the community.

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What is your vision for a thriving community as a Community Manager?

My vision for a thriving community is one where residents feel engaged, supported, and empowered. I aim to create environments that encourage connections, provide opportunities for personal growth, and celebrate diversity, fostering a true sense of belonging.

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Since 1952, Hayes Gibson Property Services (HGPS) has grown to become a nationally recognized leader in multifamily housing management. As a NAHMA top 100 affordable housing management agent in the country, HGPS specializes in property management ...

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Full-time, on-site
DATE POSTED
April 2, 2025

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