Commercial Generalist Intern

As a Commercial Generalist Intern at Heidi, your responsibilities span across various functions. You will engage in sales activities such as running calls, demonstrating our product, and advocating for our mission in the healthcare space. Additionally, you'll support customer success by training users and ensuring they understand how our tools work. Internal operations will also be part of your role, ensuring that any inefficiencies are addressed effectively. The internship involves a dynamic blend of tasks including marketing efforts to attract new clients, logistical coordination to keep the office running smoothly, and contributing to miscellaneous projects that drive the company forward.

To excel as a Commercial Generalist Intern at Heidi, we're looking for candidates who are sharp, adaptable, and eager to demonstrate their talents. While specific qualifications may vary, candidates should possess a strong drive for execution, the ability to perform various roles within the company, and the willingness to engage in hands-on, operational tasks. A keen understanding of what world-class performance looks like is essential, even if you haven't held similar positions in the past. We value individuals who thrive in a fast-paced, in-office environment, and who can seamlessly navigate different areas of the business.

A Commercial Generalist Intern at Heidi is presented with unprecedented growth opportunities. Our company culture supports rapid advancement, with historical data showing that interns have transitioned into significant roles, even running entire countries, in as little as two years. Your growth is directly correlated to your performance and ability to execute tasks across various functions. This environment fosters an entrepreneurial spirit where you can showcase your skills, learn, and climb the career ladder faster than in more traditional settings.

The Commercial Generalist Intern position at Heidi stands out due to its dynamic nature and the level of responsibility afforded to interns. Unlike many traditional internships, you won’t be relegated to mundane tasks; instead, you’ll be on the front lines of our operations. You will have the chance to engage in meaningful projects that directly impact our business while receiving mentorship from industry leaders. This internship offers a unique opportunity for personal growth in a fast-paced, innovative environment, surrounded by passionate individuals committed to redefining healthcare for the better.

The work environment for the Commercial Generalist Intern role at Heidi is vibrant, energetic, and full of talented individuals committed to our mission. We believe in working directly from our New York office, fostering collaboration and teamwork among our interns and staff. The atmosphere encourages creativity and adaptability, as you will often switch between various roles and projects, making each day unique. We're looking for someone who thrives in an in-person setting, is comfortable with a fast-paced work style, and possesses the enthusiasm to contribute positively to our culture.

In the role of a Commercial Generalist Intern, multitasking is essential. I approach this by prioritizing my tasks based on urgency and impact. I always ensure clear communication with team members about my status on different projects and often use tools to track my progress. This helps me manage my time effectively while maintaining a high standard of work across different functions.

In my last internship, I was initially focused on marketing, but when the team faced staffing shortages in sales, I stepped in to help with client outreach. This required me to pivot quickly, learn the sales pitch, and adapt my communication style to appeal to potential customers. Not only did I contribute positively to the sales team, but I also learned valuable insights that enhanced my marketing skills.

To drive customer success, I believe in proactive engagement with users. Upon onboarding, I would take the initiative to reach out, train them on our products, and ensure they feel supported. Regular check-ins and asking for feedback can further enhance user satisfaction. By truly embodying our values of clinician-first service, I can help users get the most out of our tools.

Heidi's innovative approach to transforming healthcare deeply resonates with me. The company's commitment to efficiency and clinician welfare aligns with my values. I'm excited about the opportunity to work in an environment that fosters rapid personal growth and provides the chance to take on challenging, impactful work.

Learning new tools and systems is something I embrace with enthusiasm. I would start by reviewing available resources and documentation, followed by hands-on practice to familiarize myself with their functionalities. Additionally, I would seek guidance from colleagues who have experience using these tools. I'm a fast learner, and I thrive on mastering new skills quickly to ensure efficient operations.

When I face multiple urgent tasks, I utilize a prioritization framework. I categorize tasks based on their impact on the team and deadlines. I then create a to-do list that guides my focus, ensuring critical tasks are addressed first while remaining flexible if new priorities arise. Communication with the team is key to align on what requires immediate attention.

In my view, great execution encompasses understanding the desired outcomes and diligently working towards them with a keen attention to detail. It involves not only finishing tasks but ensuring they meet high-quality standards. Consistency is essential, and taking the time to seek feedback further refines my work. Great execution fuels success and drives meaningful results.

Building relationships with key clients starts with effective communication and understanding their needs. I would initiate conversations to clarify their challenges and demonstrate how our solutions address them. I aim to establish trust by being transparent and reliable. Social engagement, such as attending industry events or following up with personalized communication, can further nurture these relationships.

During my previous internship, I noticed that our social media strategies were inconsistent. I proposed a comprehensive content calendar and took the lead in drafting post ideas and schedules. My initiative not only organized our efforts but also increased our engagement rates by 30% over two months, demonstrating the positive impact of proactive leadership.

A successful Commercial Generalist Intern embodies adaptability, unyielding drive, and a collaborative spirit. They need to thrive in ambiguous circumstances, seizing opportunities to lead and innovate. A commitment to helping others succeed, understanding various functions, and a willingness to tackle any task, no matter how unscalable, will set them apart and drive both their success and the company's growth.