Automotive Tag and Title Specialist Lead

The Automotive Tag and Title Specialist Lead at EchoPark Automotive is responsible for processing vehicle registrations, verifying costs related to car deals, handling legal document transfers, and ensuring all applications are accurate and complete. This role plays a crucial part in the dealership’s operations by making sure that everything runs smoothly and according to state regulations.

To qualify for the Automotive Tag and Title Specialist Lead position at EchoPark Automotive, candidates should have prior experience as a Title Clerk in an automotive dealership, alongside knowledge of DMV software. It is essential that you possess a willingness to learn, take ownership of your work, and demonstrate transparency in your dealings.

EchoPark Automotive offers a variety of benefits to the Automotive Tag and Title Specialist Lead including a starting salary of $45k and up depending on experience, health, dental, and vision insurance, a 401k with a 4% company match, paid vacation, and access to leadership and personal development programs. We also pride ourselves on maintaining a casual dress environment!

At EchoPark Automotive, we prioritize employee growth by offering leadership and personal development programs designed to help team members advance their skills. We celebrate every small success and encourage self-sufficiency and resilience as essential traits for success in the Automotive Tag and Title Specialist Lead role.

The work environment for an Automotive Tag and Title Specialist Lead at EchoPark Automotive is vibrant and fast-paced, promoting a fun atmosphere where teamwork is encouraged. We focus on doing things the right way, which creates a supportive and engaging workplace culture.

It's important to highlight your direct experience with DMV software during the interview. Discuss specific systems you've used, your familiarity with processing title applications, and how you've ensured accuracy in handling vehicle registrations.

When answering this, focus on the steps you take to cross-check documentation, validate lienholder details, and ensure all necessary information is captured correctly. Emphasize your attention to detail and organizational skills.

Use a specific example from your previous experience to illustrate your problem-solving skills. Detail the challenge, your thought process, and the solution you implemented. Highlight the positive outcome and what you learned from the experience.

Explain your systematic approach to confirming all necessary payments have been received. Emphasize how you communicate with the accounting department and keep records organized and transparent to avoid any discrepancies.

Discuss how you assess urgency and importance, typically using a prioritization system. Share techniques like listas, scheduling, and technology that help you efficiently manage multiple tasks without compromising quality.

Emphasize the significance of clear and open communication in your role. Mention how effective communication helps prevent errors, streamline processes, and foster strong relationships with both internal teams and customers.

When answering, focus on qualities such as attention to detail, active listening, problem-solving capabilities, and a strong understanding of legal document processes. Connect these qualities to how they contribute to successful outcomes in the role.

Reflect on the aspects of EchoPark Automotive that appeal to you, such as company growth, values around doing things right, and employee development. This is a chance to express your alignment with their mission and how you can contribute positively.

Discuss your approach to addressing mistakes tactfully while maintaining a constructive and supportive dialogue. Detail how you would work collaboratively with your colleague to rectify the issue and prevent future occurrences.

Consider mentioning aspects such as keeping up with regulations or handling high volumes of paperwork. Highlight how you stay organized and informed to navigate these challenges effectively and ensure compliance.