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Senior Inside Sales Rep, Outbound

Senior Inside Sales Rep, Outbound

Description -

Job Summary
• This role is responsible for proactively reaching out to potential customers, initiating sales conversations, building relationships, and guiding prospects through the sales process. The role involves leveraging in-depth product knowledge, effective communication, and persuasive skills to identify customer needs, address concerns, and ultimately close deals. The role often collaborates with marketing and other sales team members to drive revenue growth, meet targets, and contribute to the organization's overall sales strategy.

Responsibilities
• Identifies and researches potential leads through various sources, including cold calls, online research, and networking, to build a strong pipeline of potential customers.
• Evaluates leads' needs, budget, and decision-making authority to determine their potential as qualified opportunities for the sales team.
• Develops a deep understanding of the products or services offered, stay up to date with new features and enhancements, and effectively communicate their value propositions to prospects.
• Leads market penetration campaigns while training and coaching other inside sales representatives.
• Delivers compelling presentations and demonstrations of products or services, tailoring them to meet the specific needs and interests of each prospect.
• Manages and updates CRM systems or sales tracking tools to document interactions, track leads' progress, and ensure the sales process is efficiently managed.
• Stays informed about industry trends, competitors, and market developments to adapt sales strategies and better position the organization's offerings.
• Collaborates with marketing, customer support, and product teams to gather information, address customer inquiries, and provide feedback on customer needs and preferences.
• Provides regular sales reports and updates to supervisors, detailing progress, challenges, and opportunities, while also analyzing sales data to identify trends and areas for improvement.

Education & Experience Recommended
• High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence.
• Typically has 6-8 years of related work experience, preferably in inside sales or tele sales, or a related field.

Knowledge & Skills
• Business Development
• Business Planning
• Business To Business
• Cold Calling
• Consultative Selling
• Cross-Selling
• Customer Relationship Management
• Inside Sales
• Marketing
• Merchandising
• Outbound Calls
• Phone Sales
• Product Knowledge
• Sales Process
• Sales Prospecting
• Sales Strategy
• Salesforce
• Selling Techniques
• Telemarketing
• Upselling

Cross-Org Skills
• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity

Work Location status: This role sits out of our Rio Rancho, NM office as a hybrid role. Candidates must be in the Albuquerque metro area. Role is on site three days a week, with two days remote.

Disclaimer
• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

Salary:

The on-target earnings (OTE) range for this role is $32.21 to $40.86 hourly, with a 60/40 (Hourly Base/incentive) mix. There are additional opportunities for pay in the form of bonus and/or equity (applies to US candidates only).  Pay varies by work location, job-related knowledge, skills, and experience.

Benefits:

HP offers a comprehensive benefits package for this position, including:

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Long term/short term disability insurance
  • Employee assistance program
  • Flexible spending account
  • Life insurance
  • Generous time off policies, including; 
    • 4-12 weeks fully paid parental leave based on tenure
    • 13 paid holidays
    • Additional flexible paid vacation and sick leave (US benefits overview)

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Job -

Sales

Schedule -

Full time

Shift -

No shift premium (United States of America)

Travel -

Relocation -

Equal Opportunity Employer (EEO)

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement

Average salary estimate

$76000 / YEARLY (est.)
min
max
$67000K
$85000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Inside Sales Rep, Outbound, HP

If you're looking for an exciting opportunity to advance your career in sales, HP, Inc. is seeking a Senior Inside Sales Rep, Outbound to join our dynamic team in Rio Rancho, New Mexico. In this role, you'll be at the forefront of driving our sales strategy, proactively connecting with potential customers and building lasting relationships. Your days will be filled with outbound sales conversations where you’ll leverage your extensive product knowledge and persuasive communication skills to guide prospects through their buying journey. You’ll not only play a pivotal role in identifying and nurturing leads, but you will also collaborate closely with marketing and fellow sales team members to ensure we achieve our revenue growth goals. As a Senior Inside Sales Rep, you'll dive deep into understanding our customers' needs, tailoring your presentations to showcase our products' value. You’ll be responsible for managing sales data through our CRM systems, tracking your success, and tapping into market developments to tailor your strategies. With 6-8 years of relevant sales experience under your belt, you’ll bring your skills in cold calling and consultative selling to the table. HP offers a hybrid work model, so you'll appreciate the blend of in-office and remote work. If you're motivated, results-oriented, and ready to make a difference in a collaborative environment, we want to hear from you!

Frequently Asked Questions (FAQs) for Senior Inside Sales Rep, Outbound Role at HP
What are the main responsibilities of a Senior Inside Sales Rep, Outbound at HP, Inc.?

The main responsibilities of a Senior Inside Sales Rep, Outbound at HP, Inc. include proactively reaching out to potential customers, evaluating leads to determine their qualification, and developing a deep understanding of our products. You'll also manage sales data in CRM systems, collaborate with various teams, and deliver tailored product presentations.

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What qualifications are needed to apply for the Senior Inside Sales Rep, Outbound role at HP, Inc.?

To apply for the Senior Inside Sales Rep, Outbound role at HP, Inc., candidates typically need a high school diploma or equivalent, along with 6-8 years of inside sales or related experience. Competence in sales strategies, effective communication, and CRM tools is essential.

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How does HP, Inc. support the development of its Senior Inside Sales Reps, Outbound?

HP, Inc. is committed to the growth of its Senior Inside Sales Reps, Outbound by offering ongoing training and development opportunities. You'll also have access to industry insights and hands-on guidance from experienced colleagues, which can help you sharpen your skill set.

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What does the hybrid work model look like for a Senior Inside Sales Rep, Outbound at HP, Inc.?

In the hybrid work model for a Senior Inside Sales Rep, Outbound at HP, Inc., you'll work three days in the office in Rio Rancho, New Mexico, and enjoy two days of remote work. This flexible arrangement helps support work-life balance while still fostering collaboration with the team.

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What tools does HP, Inc. use for managing sales processes in the Senior Inside Sales Rep, Outbound role?

Senior Inside Sales Reps, Outbound at HP, Inc. utilize several tools including Salesforce for CRM needs, along with various sales tracking systems that facilitate the documentation of interactions, lead progress, and overall sales process management.

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Common Interview Questions for Senior Inside Sales Rep, Outbound
Can you explain your approach to cold calling as a Senior Inside Sales Rep?

When addressing cold calling in an interview, highlight your strategy for researching potential leads and tailoring your pitch based on their specific needs. Mention how you've successfully engaged prospects in past roles and turned them into qualified opportunities.

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How do you handle objections from potential customers?

Discuss your method for actively listening to customer concerns and addressing them with relevant information. Share examples of how you’ve previously turned objections into opportunities for deeper engagement and ultimately closed sales.

Join Rise to see the full answer
Describe a time when you exceeded your sales targets.

Provide a specific example of a past achievement where you surpassed sales goals. Discuss the strategies you used, the challenges you faced, and how your hard work paid off, underlining the importance of persistence and adaptability in sales.

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What strategies do you use for effective CRM management?

Share your understanding of CRM systems and detail your process for accurately updating client interactions, tracking progress, and strategizing follow-ups. Emphasize how this ensures no leads fall through the cracks and enhances the efficiency of the sales process.

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How do you stay informed about industry trends?

Explain your methods for keeping up with industry news, such as subscribing to relevant publications, participating in webinars, and networking with other sales professionals. Discuss how this knowledge informs your sales approach and helps you better serve your customers.

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What role does collaboration play in your sales process?

Emphasize the importance of teamwork in achieving sales goals. Provide examples of how you have successfully collaborated with marketing and product teams to align sales strategies and meet customer needs.

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How do you ensure customer satisfaction during the sales process?

Discuss your commitment to being customer-centric, which involves understanding their needs and providing timely support throughout the sales process. Share how you gather feedback and adapt your approach based on the customer’s responses.

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What is your experience with sales analytics and reporting?

Explain how you leverage sales analytics to assess your performance. Share specific metrics you track and how you've used data to improve your sales strategy and results.

Join Rise to see the full answer
Describe your experience with consultative selling techniques.

Define consultative selling and speak about how you actively engage with potential customers to understand their pain points. Provide examples of how this has led to successful sales outcomes based on tailored solutions.

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How do you prioritize your sales leads?

Talk about your approach to lead prioritization, using criteria such as readiness to purchase, interest level, and alignment with your ideal customer profile. Mention how this helps focus your efforts on the most promising leads for higher conversion rates.

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HQ LOCATION
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EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 2, 2025

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