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Social Media Strategist (EA II)

Office of the Illinois Secretary of State
Alexi Giannoulias

Job Title:    Social Media Strategist (EA II)
Division:     Communications
Union:         N/A
Location:    115 S LaSalle St, Chicago, IL – Cook County
Salary:        Expected $65,000 to $80,000 annually – commensurate with experience
Benefits:     https://cms.illinois.gov/benefits/stateemployee.html           

Overview

The Illinois Secretary of State’s Office is seeking an innovative Social Media Strategist to help manage and support the office’s social media presence with creative, engaging content. This role is responsible for developing strategies to promote the programs, services and key initiatives of the office, capture the public’s attention, expand the office’s digital reach across a variety of platforms.
The ideal candidate will bring an engaging and dynamic approach to messaging, using data-driven insights to connect with diverse and engaged audiences while maintaining a consistent and impactful online presence.

Key Responsibilities:
  • Social Media Strategy Development
    • Create and implement social media strategies that align with the office’s communication goals
    • focusing on audience engagement and advocacy of key initiatives  
  • Content Creation & Writing
    • Write, edit, and schedule compelling social media posts
    • Assist in producing multimedia elements—images, videos, and graphics to drive audience engagement and maintain brand consistency   
  • Content Calendar Management
    • Oversee the creation and maintenance of a social media content calendar to ensure a consistent flow of posts across all platforms  
    • Manage the timely and strategic scheduling of content to support campaigns, initiatives, and special events
  • Platform Management
    • Manage the office’s social media presence on platforms such as Instagram, Facebook, X/Twitter, YouTube, and TikTok, tailoring content to each platform’s audience and features  
  • Campaign Development & Execution
    • Lead the creation and execution of social media campaigns, using creative content, storytelling, and strategic messaging to increase engagement and promote key events   
  • Analytics & Reporting
    • Use social media analytics tools to track performance metrics, evaluate the success of campaigns, and provide actionable insights to improve engagement and effectiveness   
  • Trendspotting & Innovation
    • Stay updated on social media trends, emerging platforms, and best practices, bringing fresh ideas to ensure the office’s content is timely, innovative, and relevant  
  • Collaboration
    • Work closely with the Communications and Public Engagement teams to ensure social media content aligns with broader messaging, branding, and campaigns   
  • Brand Consistency
    • Maintain a consistent and authentic voice across all social media platforms that aligns with the Illinois Secretary of State’s mission, values, and public-facing initiatives   
Qualifications:
    • Bachelor’s degree in Communications, Marketing, Digital Media, Journalism, or a related field, or equivalent education and experience  
    • Minimum of 3 years of experience in social media strategy, content creation, or digital marketing
    • Proven ability to create high-quality, engaging social media content tailored to different platforms and audiences.
    • Experience managing content calendars and ensuring timely and strategic scheduling of posts and campaigns.
    • Expert knowledge of social media platforms (Instagram, Facebook, X/Twitter, YouTube, TikTok) and content formats, with the ability to tailor messaging to each platform’s strengths.
    • Strong writing and editing skills, with the ability to produce clear, concise, and creative content that resonates with diverse audiences.
    • Proficiency with social media management and analytics tools (e.g., Hootsuite, Sprout Social, Google Analytics, Facebook Insights).
    • Proficiency in content creation tools such as Adobe Creative Suite (Photoshop, Illustrator), Canva, and video editing software.
    • Strong organizational skills, with the ability to manage multiple projects, deadlines, and content streams in a fast-paced environment.
    • Analytical mindset with the ability to use data insights to refine strategies and improve engagement.
Additional Information:
    • Occasional evening or weekend work may be required to support news, events, or special content needs
    • Perform other duties as assigned
Application Process: 
  • Please visit https://ilsos.applytojob.gov/apply to apply by completing the online application; you may also upload a resume, or other attachments as needed.
  • Preference will be given to Illinois residents in the hiring and selection process, in accordance with the Illinois Secretary of State Merit Employment Code.
  • Questions regarding this posting or Illinois Secretary of State employment practices may be directed to Job Counselors at our Personnel offices in Chicago (312-793-5515) or Springfield (217-782-4783).  
 
Equal Employment Opportunity Employer. Applicants must be lawfully authorized to work in the United States.
Applicants are considered for all positions without regard to race, color, religion, sex, national origin, sexual orientation, age, marital or veteran status, or the presence of a non-job-related medical condition or disability.


 

Average salary estimate

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$65000K
$80000K

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What You Should Know About Social Media Strategist (EA II), Illinois Secretary of State

The Illinois Secretary of State's Office is on the lookout for a Social Media Strategist (EA II) to join their vibrant Communications team in Chicago. In this exciting role, you'll have the unique opportunity to shape the office's social media presence and craft engaging, innovative content that captures the attention of the public. Your key responsibilities will include developing and implementing dynamic social media strategies aimed at advocating for vital programs and services. With a minimum of three years in social media strategy or digital marketing, you'll leverage your expertise to write compelling posts, manage content calendars, and tailor content across platforms like Instagram, Facebook, and TikTok. Not only will you create eye-catching multimedia elements, but you'll also lead social media campaigns that tell compelling stories and drive audience engagement. Plus, your analytical skills will help you track performance metrics and provide insights to refine strategies. The ideal candidate is not just tech-savvy but possesses a creative flair and an ability to maintain a consistent brand voice aligning with our mission. If you're ready to influence the digital landscape and engage with diverse audiences, this might be the perfect opportunity for you!

Frequently Asked Questions (FAQs) for Social Media Strategist (EA II) Role at Illinois Secretary of State
What are the key responsibilities of a Social Media Strategist (EA II) at the Illinois Secretary of State's Office?

As a Social Media Strategist (EA II) at the Illinois Secretary of State's Office, your main responsibilities will include developing and implementing social media strategies, creating engaging content, managing content calendars, and leading campaigns across various platforms. You will also analyze performance metrics to improve engagement and work closely with the Communications team to ensure consistent messaging.

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What qualifications do I need to become a Social Media Strategist (EA II) at the Illinois Secretary of State?

To qualify for the Social Media Strategist (EA II) position, you should have a Bachelor’s degree in fields like Communications, Marketing, or Digital Media, alongside a minimum of 3 years of experience in social media strategy and content creation. Strong writing skills, proficiency in social media management tools, and experience with content creation software are essential.

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What social media platforms will a Social Media Strategist (EA II) manage at the Illinois Secretary of State's Office?

In the role of Social Media Strategist (EA II), you will manage the office's presence on platforms including Instagram, Facebook, X/Twitter, YouTube, and TikTok. It is essential to tailor content specifically suited to each platform's strengths and audience preferences.

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How does the Social Media Strategist (EA II) at the Illinois Secretary of State's Office contribute to public engagement?

The Social Media Strategist (EA II) will contribute significantly to public engagement by crafting compelling content that highlights the office's key initiatives and services. By developing interactive campaigns and utilizing data-driven insights, you will help increase awareness and advocate for important issues within the community.

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Is prior experience with analytics tools required for the Social Media Strategist (EA II) position?

Yes, having prior experience with analytics tools like Hootsuite, Google Analytics, and Facebook Insights is important for the Social Media Strategist (EA II) role. You will need to track and evaluate the success of your campaigns, drawing on this data to enhance strategies and engagement.

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Common Interview Questions for Social Media Strategist (EA II)
Can you describe your experience with social media strategy development?

When discussing your experience with social media strategy development, emphasize specific campaigns you've worked on, the goals you set, and the outcomes achieved. Highlight how you tailored strategies to meet target audiences and the tools you used to measure success.

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How do you stay updated with the latest social media trends?

To demonstrate your knowledge of social media trends, discuss your regular habits for consuming industry news, such as following key influencers, subscribing to relevant publications, attending webinars, or participating in online forums. Illustrate how you've applied these trends in previous roles.

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Can you give an example of a successful social media campaign you've led?

Describe a successful campaign, focusing on the objectives, target audience, and the creative elements involved. Include metrics to convey the impact, such as engagement rates or follower growth, and explain what you learned from the experience.

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What tools do you use for managing social media content calendars?

Mention the specific tools you have used for managing content calendars, such as Hootsuite or Sprout Social. Discuss how these tools have helped you schedule posts strategically and ensure timely content delivery while mentioning how you adapt to any changes.

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How do you approach content creation for different social media platforms?

Explain your strategy for creating platform-specific content. Discuss how you tailor messaging, visuals, and formats to resonate with the audience of each platform, ensuring engagement while maintaining brand consistency.

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What metrics do you consider when evaluating a social media campaign's success?

Discuss key metrics such as engagement rates, click-through rates, impressions, and conversion rates. Explain how you use these metrics to derive insights and adjust future strategies for improved performance.

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Describe a time when you had to handle negative feedback on social media.

When answering this question, provide a specific example and describe your approach to managing the situation. Discuss how you addressed the feedback professionally and took steps to rectify the issue while maintaining brand integrity.

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How do you ensure brand consistency across multiple platforms?

Discuss the importance of having a clear brand voice and guidelines. Share your methods, such as creating a style guide and regular training for team members, to ensure every piece of content aligns with the brand's messaging and values.

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What strategies do you use to encourage audience engagement?

Talk about your creative strategies, such as interactive content, contests, and responsive communication. Share examples of how these methods have effectively engaged audiences and fostered a community around the brand.

Join Rise to see the full answer
Why do you want to work as a Social Media Strategist (EA II) for the Illinois Secretary of State?

Express your passion for public service and digital communication. Mention how the role aligns with your skills and career goals, and how you hope to contribute to enhancing the office's outreach and engagement with the community.

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Full-time, on-site
DATE POSTED
March 29, 2025

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