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Strategic Communications Lead

OpenGov is the leader in AI-enabled software for cities, counties, state agencies, and special districts. With a mission to power more effective and accountable government, OpenGov serves 2,000 communities across the United States. OpenGov is built exclusively for the unique asset management, permitting and licensing, procurement and contract management, tax and revenue, budgeting and planning, and financial management needs of the public sector. The OpenGov platform empowers organizations to operate more efficiently, adapt to change, and strengthen public trust.

Learn more or request a demo at opengov.com

Job Summary:    

We’re seeking a powerfully intelligent, execution-focused Strategic Communications Lead to work directly with our CEO and Co-founder, Zac Bookman. This role sits at the heart of our organization’s voice and narrative, driving internal and external communications that shape how we show up inside the company and out in the world.

You will be an integral partner in advancing our mission to power more effective and accountable government.  You’ll work on materials that reach 2000 governments across America and touch one third of Americans every day.

You’ll help craft compelling stories for our stakeholders (employees, prospective employees, customers, prospects, investors), shape cultural materials, and act as a critical thought partner to the CEO across executive communications, media engagement, podcasts, speeches, essays, and thought leadership. This is a unique opportunity to operate at the intersection of strategy, storytelling, and brand, amplifying the CEO’s voice and advancing our mission with authenticity and clarity.

This position is ideal for someone who excels in a fast-paced environment. Thinking quickly, managing multiple parallel projects, and the ability to understand and communicate technical and complex topics are table stakes. The right candidate can lead with influence and is comfortable working closely with the highest levels of leadership in the company.

This is not a normal comms job. It’s a chance to help shape the voice of a mission-driven, fast-moving organization at the leadership level. You’ll be in the room where the most strategic decisions are made, and your work will directly influence how we connect with the world and ourselves.

This role is located at our San Francisco headquarters, in-person for five days a week.  Occasional travel may be necessary.  

To hear more about Zac, check out his recent appearances on Grit, 20VC, and American Optimist.

Responsibilities:

  • Write essays and memos that inspire action.

  • Develop speeches, talking points, and op-eds for the CEO.

  • Shape narratives and prepare the CEO for keynote events, high-stakes interviews, panels, podcasts, and media appearances.

  • Ensure consistency of tone and messaging across all CEO-directed content.

  • Create internal communications materials that articulate our values, strategy, and cultural vision.

  • Partner closely with other teams to develop onboarding materials, all-hands content, and internal storytelling.

  • Coordinate with our Marketing team to identify, align on, and execute against narrative opportunities and strategic positioning moments.

  • Act as a strategic filter—translating complex information into clear, compelling insight.

  • Work closely with the Chief of Staff and executive team to align communications with company priorities.

Requirements and Preferred Experience:

Requirements:

  • Bachelor’s degree.

  • Extremely exceptional writing, editorial, and content development skills.

  • The ability to execute in fast-paced, ambiguous environments. 

  • A direct, honest, and transparent communication style.

  • The ability to align communications with company strategy. 

  • High levels of integrity and confidentiality. 

  • 2+ years of experience supporting highly-visible public figures.

Things that would make you stand out:

  • Experience directly supporting a CEO or doing executive-level engagement at rapid-growth companies.

  • A familiarity with artificial intelligence, public service, and enterprise Tech.

  • Incredible track record of written work product.

  • Experience writing for first tier journals, newspapers, or other thought leading institutions.

  • Familiarity with podcast production, video scripting, or branded storytelling.

  • Experience in a fast-paced growth company, private equity, venture capital, or management consulting environment.

  • Being a former founder.

Details:

  • $115,000 - $165,000 a year, depending on skills and experience.

  • On target ranges above include base plus a portion of variable compensation that is earned based on company and individual performance.

  • The final compensation will be determined by a number of factors such as qualifications, expertise, and the candidate’s geographical location.

Articles and Items of Interest

Why OpenGov?

A Mission That Matters.

At OpenGov, public service is personal. We are passionate about our mission to power more effective and accountable government. Government that operates efficiently, adapts to change, and strengthens public trust.  Some people say this is boring.  We think it’s the core of our democracy.

Opportunity to Innovate

The next great wave of innovation is unfolding with AI, and it will impact everything—from the way we work to the way governments interact with their residents. Join a trusted team with the passion, technology, and expertise to drive innovation and bring AI to local government. We’ve touched 2,000 communities so far, and we’re just getting started.

A Team of Passionate, Driven People

This isn’t your typical 9-to-5 job; we operate in a fast-paced, results-driven environment where impact matters more than simply clocking in and out. Our global team of 800+ employees is united in our commitment to challenge the status quo. OpenGov is headquartered in San Francisco and has offices in Atlanta, Boston, Buenos Aires, Chicago, Dubuque, Plano, and Pune.

A Place to Make Your Mark

We pride ourselves on our performance-based culture, where every employee is encouraged to jump in head-first and take action to help us improve. If you have a great idea, we want to hear it. Excellent performance is recognized and rewarded, and we love to promote from within.

Benefits That Work for You

Enjoy an award-winning workplace with the benefits to match, including:

  • Comprehensive healthcare options for individuals and families.

  • Flexible vacation policy and paid company holidays

  • 401(k) with company match

  • Paid parental leave, wellness stipends, and HSA contributions

  • Professional development and growth opportunities

  • A collaborative office environment with weekly catered lunches

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CEO of OpenGov
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Zac Bookman
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Average salary estimate

$140000 / YEARLY (est.)
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$115000K
$165000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Strategic Communications Lead, OpenGov

OpenGov is on the lookout for an exceptional Strategic Communications Lead based in sunny San Francisco! If you’re someone who thrives in a dynamic environment and has a passion for shaping narratives that matter, this is the role for you. Working closely with our CEO and Co-founder, Zac Bookman, you'll be instrumental in crafting compelling communications that resonate with various stakeholders, including employees, customers, and investors. Your work will help to elevate our mission of powering more effective and accountable government for the 2,000 communities we serve across the U.S. Your responsibilities will include writing inspiring essays, developing speeches, and preparing the CEO for high-profile events. You’ll play a critical role in ensuring consistency in tone and messaging, while also crafting exciting internal communications. This isn’t just any communications role; it's a unique opportunity to directly influence how OpenGov connects with the world. If you excel in fast-paced, challenging environments and can distill complex information into clear, engaging narratives, we want to hear from you! Your creativity and insight will be the key ingredients in advancing our brand and mission. Let’s work together to make a meaningful impact in the public sector, shaping the future of how governments operate. Join us in San Francisco, where you’ll be diving headfirst into this rewarding challenge every day!

Frequently Asked Questions (FAQs) for Strategic Communications Lead Role at OpenGov
What are the primary responsibilities of a Strategic Communications Lead at OpenGov?

As a Strategic Communications Lead at OpenGov, you'll be responsible for numerous key activities that drive internal and external communications. This includes writing engaging essays and creating speeches for the CEO, coordinating messaging for high-stakes engagements, and ensuring consistency across all communications. You'll also partner with various teams to develop internal storytelling materials and align narratives that reflect our company's mission and values.

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What qualifications are required for the Strategic Communications Lead position at OpenGov?

To qualify for the Strategic Communications Lead position at OpenGov, candidates should hold a Bachelor’s degree and possess exceptional writing, editorial, and content development skills. Additionally, candidates should have a proven track record of supporting high-profile public figures and the ability to operate effectively in a fast-paced and ambiguous setting. A high level of integrity and confidentiality is also essential.

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What experience would make me an ideal candidate for OpenGov's Strategic Communications Lead?

Ideal candidates for the Strategic Communications Lead role at OpenGov would benefit from experience directly supporting a CEO or working in executive-level communication roles. Familiarity with artificial intelligence, public service, and enterprise technology would also be advantageous. Candidates with a strong portfolio of written work and experience in fast-paced environments such as management consulting or venture capital will stand out.

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What is the work culture like at OpenGov for a Strategic Communications Lead?

The work culture at OpenGov is incredibly vibrant and geared towards results. As a Strategic Communications Lead, you’ll interact with a passionate team of over 800 individuals who are all dedicated to making a difference in the public sector. The atmosphere is collaborative and fast-paced, where every team member is encouraged to contribute ideas and take initiative to improve operations and communications.

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What opportunities for growth can I expect as a Strategic Communications Lead at OpenGov?

At OpenGov, we value professional development and personal growth. As a Strategic Communications Lead, you’ll be positioned at the heart of strategic decision-making, allowing you room to innovate and influence company-wide communications. Excellent performance is recognized and rewarded, providing pathways for career advancement within our performance-driven culture.

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Common Interview Questions for Strategic Communications Lead
How would you describe your writing style as a Strategic Communications Lead?

When discussing your writing style, it's essential to emphasize clarity, engagement, and the ability to tailor messages to different audiences. Highlight your commitment to aligning your writing with the company's objectives and how you ensure that the strategic intent of each piece is successfully conveyed, especially in a mission-driven organization like OpenGov.

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Can you provide an example of a complex topic that you successfully communicated to your audience?

Reflecting on a complex topic you've communicated will allow you to showcase your ability to simplify intricate ideas. Discuss the steps you took to understand the topic deeply and how you crafted a narrative that made it accessible and engaging for your audience, ensuring that they could connect with the information meaningfully.

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What strategies do you use to create internal communications that resonate with employees?

In preparing for this question, focus on your approach to understanding the company culture and values. Detail how you gather feedback from employees, engage with various teams, and ensure that your communications reflect transparency and inclusivity, contributing to a cohesive workplace environment.

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How do you handle tight deadlines in a fast-paced environment?

Highlight your project management skills, emphasizing your ability to prioritize tasks and remain organized. Discuss your adaptability, including how you keep communication open with your team and stakeholders to manage expectations and ensure timely delivery without compromising quality.

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What role does storytelling play in your communications strategy?

Emphasize the significance of storytelling in conveying messages effectively. You can explain how narrative elements attract attention, build empathy, and motivate action. Share examples of how you have successfully integrated storytelling into your communications initiatives to engage diverse audiences.

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How do you ensure consistency in messaging across all communication platforms?

Discuss your methodical approach to developing messaging guidelines and your routine for reviewing content to ensure alignment with the company's brand voice and strategic objectives. Explain how collaboration with other teams is essential in reinforcing consistent messaging throughout various channels.

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How would you prepare the CEO for a keynote speech?

Detail your process, including researching the audience and themes, developing tailored content, and running rehearsals with the CEO to ensure comfort and authenticity. Highlight the importance of aligning the speech with OpenGov's mission and values to inspire and engage the audience effectively.

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Can you describe a time when you had to translate complex information into clear communication?

Select an instance where you effectively simplified a technical topic for a non-specialist audience. Focus on your methodology, including audience analysis, clarity in language, and visuals or examples used to enhance understanding, showing your skill in making complex information accessible.

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What tools or platforms do you prefer for managing communications projects?

Mention specific tools you have used for project management, content development, and collaboration. Discuss how you leverage technology to streamline workflows, enhance collaboration with stakeholders, and ensure that communication materials are easily accessible and well-organized.

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How do you approach the creation of speeches and op-eds for a CEO?

Articulate your process in understanding the CEO's voice, objectives, and the audience's needs. Highlight your research methods, brainstorming sessions, and drafting techniques that contribute to creating impactful and memorable speeches and op-eds that align with OpenGov's values and mission.

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Powering more Effective and Accountable Government

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DATE POSTED
March 27, 2025

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