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Director, Brand Marketing

Established in 2021, Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.

 

We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands. 

PetPlace, a subsidiary of IPH, is building a digital first destination for pet lovers, providing trusted advice, engaging stories, and expert tips and solutions. We’re passionate about improving the lives of pets and the people who love them – offering everything from expert-backed articles to original video content, all centered around the unique bond between pets and their humans.

Job Summary:

PetPlace is seeking a dynamic and strategic Marketing Brand Director to lead and evolve the PetPlace.com brand. This individual will own the brand’s positioning and narrative across all consumer touchpoints, ensuring consistency and impact through editorial content, creative direction, social media, public relations, and communications.

This is a high-impact leadership role that will collaborate cross-functionally and report directly to the VP Marketing. The ideal candidate is both a storyteller and strategist—someone who can translate brand values into compelling campaigns and content that engage pet parents everywhere.

Key Responsibilities:

Brand Positioning & Strategy

  • Own and evolve the PetPlace.com brand strategy, voice, and visual identity across platforms.

  • Develop and implement a cohesive brand positioning that resonates with our audience and differentiates us in the marketplace.

  • Ensure consistency and alignment across all brand expressions and channels.

Editorial Content & Video Production

  • Lead the editorial and video content strategy, overseeing the creation of pet-focused articles, videos, and multimedia assets.

  • Partner with internal teams and external contributors to deliver content that is engaging, informative, and aligned with brand tone and standards.

  • Monitor performance and continuously optimize based on audience insights and data.

  • Explore and integrate AI tools to enhance editorial planning, trend identification, personalization, and content production efficiency.

Creative Direction

  • Direct the development of creative assets across campaigns, content, product launches, and digital properties.

  • Manage relationships with designers, copywriters, photographers, and videographers to ensure high-quality, on-brand creative.

  • Maintain and evolve brand guidelines to reflect current trends and growth.

Consumer Search Optimization

  • Ensure all content is optimized for search performance and discoverability, driving sustainable traffic growth.

  • Explore, test and optimize content for new search behaviors, including GEO / AI engine inclusion, voice search and visual search.

  • Stay ahead of digital trends, search algorithm changes, and emerging technologies to maintain a competitive edge.

Organic Social Media

  • Oversee the organic social strategy across all platforms, driving brand awareness, community engagement, and loyalty.

  • Collaborate with the social media team to create platform-specific content and campaigns that reflect cultural moments and pet trends.

  • Monitor performance metrics and adjust strategy accordingly.

Public Relations & Communications

  • Lead PR strategy to build brand reputation, secure media coverage, and elevate PetPlace.com as a leader in pet health and lifestyle.

  • Oversee communications planning, including press releases, brand partnerships, influencer collaborations, and thought leadership.

  • Act as a key brand spokesperson as needed.

Basic Qualifications:

  • Bachelor’s degree in marketing or relevant field

  • 8+ years of experience in marketing, ideally with a focus in editorial, content, or lifestyle brands.

  • Proven experience developing and executing multi-channel brand strategies.

  • Ability to lead a team of 1 full time employee, 2 contractors, agencies and freelancers

  • Possess in-depth knowledge of digital marketing best practices, including SEO, SEM, PPC, and social media marketing

  • Strong creative vision with the ability to inspire and manage content and design teams.

  • Passion for storytelling, content creation, and pets!

  • Strong leadership, problem solving, strategic thinking, and analytical skills

  • Excellent written, verbal, and presentation skills and effective in interactions with internal executives and external partners

  • Strategic mindset, with ability to make difficult decisions in partnership with cross-functional teams

  • Experience with budgeting, cost estimating, vendor contract negotiations, and fiscal management principles and procedures

  • Experience in pet or animal health industry is a strong asset

#LI-remote

#PetPlace

All of our jobs come with great benefits including healthcare, parental leave and opportunities for career advancements. Some offerings are dependent upon the location of where you work and can include the following:

  • Comprehensive full medical, dental and vision Insurance
  • Basic Life Insurance at no cost to the employee
  • Company paid short-term and long-term disability
  • 12 weeks of 100% paid Parental Leave
  • Health Savings Account (HSA)
  • Flexible Spending Accounts (FSA)
  • Retirement savings plan
  • Personal Paid Time Off
  • Paid holidays and company-wide Wellness Day off
  • Paid time off to volunteer at nonprofit organizations
  • Pet friendly office environment
  • Commuter Benefits
  • Group Pet Insurance
  • On the job training and skills development
  • Employee Assistance Program (EAP)

Average salary estimate

$125000 / YEARLY (est.)
min
max
$100000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Director, Brand Marketing, Independence Pet Group

At Independence Pet Holdings, we’re not just about pet insurance; we’re dedicated to enhancing the entire pet parenting experience. We are on the hunt for an innovative Director of Brand Marketing for our subsidiary, PetPlace, located in Pennsylvania. In this pivotal role, you’ll have the chance to shape and elevate the PetPlace.com brand across a multitude of platforms. Imagine owning the narrative that resonates with pet parents everywhere! You'll be responsible for crafting a cohesive brand strategy that highlights our commitment to pets and their human companions. Your strategist mindset will be invaluable as you create engaging editorial and video content that captures our audience’s hearts. If you love pets and are driven by storytelling, you’ll thrive in this creative environment. Plus, you’ll work with a talented team that values collaboration, ensuring that every piece of content aligns with our brand’s tone and ethos. From leveraging cutting-edge AI tools to optimizing our content for search engines, your innovative approach will keep us ahead in a fast-paced digital landscape. You will also lead our public relations strategy, helping to solidify PetPlace’s position as a trusted pet health resource. If you’re ready to take your career to the next level and make a real difference in the lives of pets and their owners, we invite you to explore this exciting opportunity with us at Independence Pet Holdings!

Frequently Asked Questions (FAQs) for Director, Brand Marketing Role at Independence Pet Group
What are the main responsibilities of the Director of Brand Marketing at Independence Pet Holdings?

As the Director of Brand Marketing at Independence Pet Holdings, you will lead brand positioning, oversee content strategies, and direct creative assets to elevate PetPlace.com. You'll be responsible for ensuring a consistent brand message across all channels and driving engagement through impactful campaigns tailored for pet parents. This high-impact role collaborates closely with cross-functional teams, making it vital for maintaining brand integrity and resonance in the market.

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What qualifications are needed for the Director of Brand Marketing role at PetPlace?

To qualify for the Director of Brand Marketing position at PetPlace, candidates should possess at least a Bachelor's degree in marketing or a related field and have over 8 years of marketing experience, particularly within editorial or lifestyle brands. Strong creative vision, experience in digital marketing strategies, and leadership capabilities are essential. A passion for storytelling and a love for pets will also give you a significant edge!

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How does the Director of Brand Marketing contribute to the success of PetPlace?

The Director of Brand Marketing plays a crucial role in shaping PetPlace's identity and elevating its presence within the pet health industry. By developing innovative strategies, overseeing content creation, and ensuring consistency across all touchpoints, you will help PetPlace strengthen its connection with pet parents. Your insights into digital marketing, public relations, and creative direction will propel the brand’s growth and foster lasting relationships with customers.

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What skills are essential for achieving success in the Director of Brand Marketing position at Independence Pet Holdings?

Success in the Director of Brand Marketing role at Independence Pet Holdings requires a blend of strategic thinking and creativity. Candidates should demonstrate strong leadership skills, an understanding of digital marketing best practices, and the ability to analyze market trends. Excellent communication capabilities are paramount for collaboration and presenting ideas effectively. A genuine passion for pets will fuel your dedication to connect with our audience meaningfully.

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What types of content will the Director of Brand Marketing oversee at PetPlace?

As the Director of Brand Marketing at PetPlace, you will oversee a variety of content, including editorial articles, engaging videos, and multimedia assets tailored to pet parents. Your role involves guiding the content strategy to ensure it aligns with brand values while also exploring innovative solutions like AI tools for enhanced efficiency and audience targeting.

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Common Interview Questions for Director, Brand Marketing
How do you approach brand positioning for a new product?

When approaching brand positioning for a new product, I start by thoroughly researching the target audience and their needs. This involves analyzing competitors and identifying unique selling propositions. I then create a compelling and authentic narrative that resonates with potential customers while aligning with the overall brand strategy. Engaging with cross-functional teams to refine this position ensures all channels convey a cohesive message.

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What strategies would you use to create engaging content for PetPlace?

To create engaging content for PetPlace, I would prioritize understanding our audience’s interests and pain points through analytics and feedback. Utilizing storytelling techniques is crucial; each piece—be it articles or videos—should evoke emotion and provide value. Collaborating with passionate creators ensures we produce high-quality content that resonates well on social media and across other platforms.

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Can you explain your experience with SEO and how it impacts content strategy?

My experience with SEO involves optimizing content to ensure discoverability and drive organic traffic. This includes keyword research, on-page SEO, and staying updated with algorithm changes. By incorporating SEO best practices into our content strategy, I can help PetPlace reach a wider audience and maintain relevance in the pet health marketplace.

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How do you measure the success of brand campaigns?

I measure the success of brand campaigns through key performance indicators (KPIs) such as engagement rates, conversion rates, and brand awareness metrics. I utilize analytics tools to track audience interactions and feedback, adjusting strategies in real-time based on data insights. A thorough post-campaign analysis helps identify learnings for future initiatives.

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What innovative marketing tools do you use to enhance brand strategies?

I leverage various innovative marketing tools, such as content management systems, analytics platforms, and social media management tools. Additionally, I utilize AI-based solutions for trend analysis and personalization, which can significantly enhance targeting and messaging efficiency. Staying ahead of technological advancements allows me to create impactful strategies tailored to our audience.

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Describe your leadership style in managing teams.

My leadership style is collaborative and empowering. I believe in fostering a culture where every team member feels valued and encouraged to share their ideas. I prioritize clear communication and set shared goals, which helps to align individual responsibilities with overarching brand objectives, ultimately driving team success and innovation.

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How would you incorporate community feedback into your marketing strategy?

Incorporating community feedback into our marketing strategy involves actively seeking customer responses through surveys, social media interactions, and direct engagement. This feedback informs our content and campaign strategies, ensuring we address the needs and preferences of pet parents while making them feel heard and valued in our brand narrative.

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How do you stay current with marketing trends and consumer behaviors?

I stay current with marketing trends and consumer behaviors by regularly reading industry publications, participating in webinars, and networking with professionals. I also engage in continuous learning through online courses and workshops, ensuring I’m updated on emerging technologies and strategies that can be applied to my role at PetPlace.

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What role does data play in your marketing decision-making process?

Data plays a critical role in my decision-making process; it provides insights into consumer behaviors, campaign performance, and market trends. By analyzing data, I can identify opportunities for improvement, optimize content for better results, and refine our marketing strategies to ensure they are aligned with audience expectations.

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What would be your first step in revamping the PetPlace brand?

If tasked with revamping the PetPlace brand, my first step would be to conduct a thorough brand audit. This includes gathering feedback from customers and stakeholders and evaluating our current messaging and positioning. Understanding how our audience perceives us will inform the strategic changes needed for a refreshed brand identity that resonates more deeply with pet parents.

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Full-time, remote
DATE POSTED
April 14, 2025

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